February 25, 2008
Upcoming Meeting Notice


SAVE THE DATE:


JUNE 26 - 27, 2008
Annual European Conference in Edinburgh, Scotland

Registration now available.

(Click here for more information.)




NATD in the news
Alternatives
Avaya
CRM
Fax over IP
Nortel

Security
snom

 

NATD in the news

The NATD partners with Hannover Fairs USA for IPCentral and WIRELESSWorld@CeBIT 2008
The NATD is supporting Hannover Fairs USA, the U.S. subsidiary of CeBIT organizer Deutsche Messe AG, in promoting IPCentral and WIRELESSWorld@CeBIT 2008, two special display and forum areas at CeBIT 2008 focused on IP and Mobile & Wireless applications and products. The NATD is pleased to invite its members and affiliates to exhibit and attend.  

CeBIT 2008 will be held from March 4-9, 2008 in Hannover, Germany. The show is the largest international Information and Communications Technology event - it features 27 halls, more than 6000 exhibitors from 77 countries, and 480,000 attendees from 100 countries. IP Central and WIRELESSWorld have established themselves as the one stop meeting point for all things IP and wireless at CeBIT. They offer a worry-free, turnkey exhibition solution, including daily live presentations in the associated forum program. 

Through the partnership with Hannover Fairs USA the NATD was able to secure early bird exhibit rates in IPCentral and WIRELESSWorld@CeBIT and free admission to the show for its members. For details go to http://www.hf-usa.com/cebit_ipcentral and http://www.hf-usa.com/cebit_wirelessworld or contact:

Ulrike (Ulli) Hammer
Project Manager
Phone +1 (609) 987-1202, ext. 205
Fax     +1 (609) 987-0092
uhammer@hfusa.com

For accommodation arrangements during CeBIT contact Monika Louderback at  mlouderback@hfusa.com or at 609-987-1202 x 229.

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Alternatives

IP desk phones sold in 2008 to create 47 million kg of e-waste
OnRelay, a UK telecommunications software company, issued a wake up call for European businesses to reconsider their investment in redundant IP telephony hardware like desk phones. Calculating the real cost and waste implications of IP telephony, Marie
Wold, president and CFO of OnRelay, notes, "An enterprise deployment of 10,000 IP extensions includes a large hidden cost of LAN switches, routers, cabling and power supplies required to support the IP voice traffic.  Of the staggering EUR10.9 ($15.8M) total cost of the IP telephony deployment, 80% is related to the desk phones and corresponding LAN upgrades." Wold asserts that most, if not all, employees can manage their office communications equally well or better with just their mobiles, thereby dramatically reducing the cost of the IP telephony implementation. Regardless, 22 million IP desk phones were still sold in 2007, according to research by In-Stat Market Research.  Organizations globally will ultimately be held accountable for the following amount of waste from their 2008 IP telephony investments: 47 million kg of solid waste - the weight of a WWII battleship; and 1.5M km of cabling - enough cable to stretch to the moon and back. Add to this the millions of cubic metres of packaging, tons of plastic, PVC, lead, Bromine-based flame retardant, Beryllium, Cadmium, Chromium and Mercury.
Visit www.onrelay.com.
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Avaya

Avaya mid-market momentum cited in independent report
Avaya Inc. announced that it achieved significant growth in the number of end users it supports at mid-sized sized companies worldwide. According to a report from Canalys, Avaya added seven million mid-market end users across the globe in the last three years -- about equivalent to the population of the City of London. Avaya cited the Unified Communications Call Control report (Q2 2007) from Canalys, which specializes in delivering market data, analysis and advice to the world's leading technology vendors. Canalys tracked the number of Avaya users between 2005 and 2007. The Avaya portfolio for mid-sized businesses includes solutions such as Unified Communications solutions and customer service applications. Avaya also said that Jenne, a major North American distributor of networking and IP telephony products, will distribute Avaya solutions for mid-sized businesses.
Visit www.avaya.com.



Mediatrix Telecom selected for Avaya DevConnect program
Mediatrix Telecom announced it has been selected by Avaya Inc. for membership in the Avaya DevConnect program. Mediatrix Telecom is the developer of advanced VoIP access devices and gateways. The company’s products and solutions are widely interoperable and have received commercial endorsement from some of the world’s leading telecommunications equipment manufacturers as well as from large telecommunication carriers. The Avaya DevConnect program promotes the development, compliance testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions.  Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
Visit www.avaya.com/devconnect.
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CRM

Infusion Software launches Certified Consultant program
Infusion Software announced the launch of its Infusion Certified Consultant channel program. The True Small Business (TSB) market is among the fastest growing in the US. Infusion Software will meet the needs of this market with a new channel partner program for Certified Consultants. These outside vendors will sell and implement Infusion CRM to true small businesses, helping the company deliver web-based CRM software efficiently and cost-effectively. The Infusion Certified Consultant program will be led by Adam Ross, vice president of sales and business development for Infusion Software. Ross is an industry veteran who has previously built partner channel programs for NetSuite, SalesLogix, and Sage Software.
Visit www.infusionsoft.com/icc.
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Fax over IP

Dialogic Corporation announces the industry’s first V.34 T.38 Fax over IP solution
Dialogic Corporation announced that it has released the industry’s first Fax over IP Endpoint and Gateway solution supporting V.34 T.38.  The award winning Dialogic Brooktrout SR140 Fax Software and Dialogic 3000 & 4000 Media Gateway Series (DMG3000 & DMG4000) enable enterprises to deploy fax server solutions confidently into existing VoIP installations while leveraging their existing IP infrastructure.  The addition of V.34 T.38 allows these products to transmit fax data at 33.6 kbps, surpassing the rest of the industry which currently transmits fax traffic over T.38 at a maximum of 14.4 kbps. The Brooktrout SR140 and DMG3000 & DMG4000 platforms support real-time FoIP, providing companies with the ability to integrate fax servers into their VoIP network. In addition to capturing the benefits of IP-based communications, these products have excellent performance, reliability and scalability.
Visit www.dialogic.com.
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Nortel

RedSky Technologies becomes Nortel Developer Partner
RedSky Technologies announced that it has achieved the status of Developer Partner in the Nortel Developer Program. Through this program, RedSky and Nortel will now work more closely to identify, deliver and promote enhanced solutions for mutual customers.
RedSky's award-winning E911 Manager version 5.4.1 was tested in a Nortel lab facility and verified as compatible with Nortel's Communication Server 2100 release SE10. By focusing on products that bear the Nortel Compatible Product brandmark, such as E911 Manager, customers may realize a reduction in total cost of ownership, as these products have been verified to use established, supported Nortel interfaces and integration specifications. E911 Manager provides automated, end-to-end E911 location management and 911 call routing.
Visit www.redskyE911.com or www.nortel.com/developer.



Apparent Networks joins Nortel Developer Program
Apparent Networks, Inc. announced that it has entered the Nortel Developer Program. Under this program, Apparent will work collaboratively with Nortel to integrate the powerful, real-time network monitoring capabilities of Apparent's AppCritical software with solutions built on Nortel communications platforms. This initiative enables Apparent to tap an expanding range of interfaces, information and technical support services from Nortel. The goal is accelerated development and delivery to mutual customers of new solutions for converged networks and business connectivity services.
Visit www.apparentnetworks.com.
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Security

RHUB TurboMeeting wins Info Security Products Guide award
RHUB Communications, Inc. (RHUB) announced that Info Security Products Guide, a Silicon Valley communications publication focusing on security-related products and technologies, has named RHUB’s TurboMeeting 200 On-Premise Web conferencing appliance winner of the 2008 Global Product Excellence in World's Best Software Customer Trust Award. This customer trust honor is an endorsement that the RHUB TurboMeeting 200 On-Premise Web conferencing appliance is ahead of the curve when it comes to the best-of-the-best products that provide the highest security. The TurboMeeting 200 provides state-of-the-art conferencing with enhanced security and performance. It is ideal for sharing and collaborating confidential and proprietary data. Both transmission and access security are provided as well as a full suite of Web conferencing meeting type. In addition, the 200 takes full advantage of the revolutionary "Universal Access" capability of the TurboMeeting software. Any attendee with a browser can join the meeting.
Visit www.rhubcom.com or www.infosecurityproductsguide.com.

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snom

snom incorporates Camrivox software
snom technology AG and Camrivox Ltd announced they have joined forces to provide a web-delivered CTI product for snom IP phone users, both new and existing. Through this partnership Computer Telephony Integration (CTI) for On Demand CRM tools such as Salesforce.com is now possible with snom IP phones regardless of the PBX infrastructure used. Camrivox's Flexor CTI software loaded via the web onto the snom VoIP phones will link to the users' CRM and Outlook applications driving it to provide click-to-dial, screen pop ups and on screen telephony control for improved customer retention and advanced business processes. CTI has, until now, traditionally relied upon a large investment in infrastructure, hardware and support staff. However, unlike many enterprise systems the Camrivox snom combination requires no additional servers for it to work. snom will use Camrivox's Flexor CTI software on its VoIP phones to allow their PBX interoperability partners -­ hosted or premise based ­– to offer a VoIP CRM telephony solution to the channel partner without needing to complete any CRM interoperability requirements.
Visit www.snom.com or www.camrivox.com.
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NATD
NATD Meeting Information
NATD WORLD Back Issues
Latest Telecom News

CeBIT


Broadvox

VARs: Improve your profits; include Broadvox’s SIP Trunking, VoIP and hosted communications in your portfolio. Details Here

 

Polycom

Direct Access Systems Inc- DAS- is a Polycom Platinum Partner providing our resellers the highest level of Polycom product knowledge, support and Service.
GBH Communications
The Right Equation for Conferencing
www.directaccessinc.com/dastelres

 

30 DAY FREE TRIAL OF THE NATD's DEALER EQUIPMENT TRADING NETWORK

NATD

Trade better, trade with NTTN.
Only NTTN offers safe, secure and closed-end trading with dealers only - no end users! Only the NATD Guarantee backs the NTTN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit http://www.natd.com/public/
pages/nttn.asp.



Sponsors

JSGroup

Looking to make your sales representatives more effective and profitable? The JS Group’s Sales$marts Drive Time Audio CD covers a 12-step selling process that has helped sales reps obtain their maximum potential. Twelve 20-minute sessions is all it takes to have the keys to selling success. Ideal for sales representatives or sales managers.
Go to Sales$marts.

 

INNUA

INNUA IP Telephony e-Learning Package
Sign up today for the INNUA IP Telephony e-Learning Package! Enhance your professional development with a specialized IPT course package that meets your career needs and guides you on the path to becoming a Nortel Certified Technology Specialist.
Visit innua.org/eLearning/TR/2006 for information.

 

Quintum

Tenor Switches and Gateways offer intelligent VoIP switching solutions for SMEs, branch offices and service providers offering VoIP to customer premises. Tenors offer multiple configurations for any business VoIP infrastructure requirements and support easy, transparent deployment in existing networks for a lower TCO.
info@quintum.com
www.quintum.com

 

NATD At Your Service


DecisionOne - www.decisionone.com

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges.
For more information, email NATD@decisionone.com or call 1-800-767-2876, ext. 6641 today.

 

Veramark - www.veramark.com

New eCAS 5.0 Call Accounting Software Release
Featuring an innovative new look, eCAS 5.0 streamlines the user operation with an advanced interface and increased functionality. Colorful user-definable dashboards display and provide real-time charting of calls by hour, personnel, and extension. Increased reporting flexibility is achieved with dynamic 3D report graphics, floating column headers, versatile ASCII export capabilities, and a new DNIS report. In addition, users can now assign multiple charge codes and override international rates. Rounding out the new product features, eCAS 5.0 offers an improved and simplified installation process, allowing users to download upgrades via the Web.
Phone: 585.383.6806
Fax: 585.383.6800

info@veramark.com
www.vermark.com

 

Refurb Supplies

"FRACTURED FAIRY TALES"
Tale of a Nortel M-Series Housing:
The problem solvers at
Refurb Supplies,
Have developed new housings  
Each just the right size. 
Wait 'til you see them
They're coming your way.
No trimming or clipping is needed. 
Hooray! 
M7208 and M7310 now available!
Call for samples!
Contact: Lisa Peterson
Phone: 866-789-5656
Fax: 207-514-7061
info@refurbsupplies.com
www.RefurbSupplies.com

 

MultiTech

New! Multi-Tech’s CallFinder GSM and CallFinder CDMA cellular gateways route incoming and outgoing fixed line calls through lower cost wireless networks providing a substantial savings in overall telephone costs. Take advantage today and bridge your company phone system to the cellular network with our affordable solution.
Sales Contact: Scott Stroyny
Phone: 888-288-5470 x5402
Fax: 763-785-9874
sstroyny@multitech.com
www.multitech.com

 

Panaseas

Are you paying too much for replacement telephone parts?  You are if you're not buying from Panaseas.  We are the manufacturer of most parts we sell.  You can't get any cheaper than going direct to the manufacturer.  Save money and give us a call.  We are here to help.  We sell handsets, cords, plastic parts, and just about everything you need for a telephone. 
Contact:  Brian Kiep
Phone:  888-925-5735
Fax: 281-897-811
bkiep@panaseas.com
www.panaseas.com


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