February 9, 2009

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

WINTER CONFERENCE: March 4 - 6, 2009
Hard Rock Hotel - LAS VEGAS, NEVADA

EUROPEAN CONFERENCE: June 17 - 19, 2009
Prague, Czech Republic

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.

Meet the new members
Book review


Meet the new members

Allied Telesis Inc.
Since 1987 Allied Telesis has provided excellence in engineering at the best price point for your IT investment. We are unique in our ability to equip an entire Ethernet/IP network. Our globally located customers have relied on us to design interoperable, scalable networks that deliver present value with an eye to your future networking needs. Our core competencies in fiber, optical electronics and Ethernet make us a leader in access technology. Our vision is to create an innovative, powerful and flexible network so that you can offer revenue-generating services to your customers and increase productivity throughout your enterprise – whether it’s large or small. 
Visit http://www.alliedtelesis.com/default.aspx 
Download our Catalog: http://www.alliedtelesis.com/resources/literature/catalog.aspx   
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Book review

Fixed Mobile ConvergenceVoice over IP Security
We in the telecommunications domain struggle with security issues constantly and much of our attention is focused on IP networks. The relatively recent emergence and rapid rise in popularity of Voice over IP (VoIP) has heightened those concerns considerably. Voice over IP Security, by Patrick Park, can help. The book is organized into three parts. Part I comprises five chapters that, taken together, do a very good job of explaining the fundamentals of VoIP security, including sources of vulnerability, threat taxonomy, security profiles in VoIP protocols (H.323, SIP and MGCP), cryptography and VoIP network elements. Part II is a thorough discussion of VoIP security best practices in four chapters. Part III comprises two final chapters on lawful interceptions. This is a solid piece of work and deserving of a spot on your bookshelf..

Author: Patrick Park
Publisher: Cisco Press (September 2008)
ISBN-10: 1587054698
ISBN-13: 978-1587054693
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Contractor who defrauded Cisco gets 5-year term
A federal judge has sentenced a former Newark city contractor to five years in prison for a scam that defrauded a prominent computer company of several million dollars. Michael Kyereme, of Piscataway, provided technical support for Newark and was authorized to buy replacement computer parts from Cisco Systems. The 41-year-old admitted that over several years he falsely claimed various computer parts had failed, and then ordered replacement equipment that he later sold for personal gain. The scam defrauded San Jose, Calif.-based Cisco of nearly $4.2 million. Prosecutors say that Kyereme, who was sentenced recently, resold the parts in California. He pleaded guilty in July to mail fraud and tax evasion.
Visit www.cisco.com.
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HP bolsters Adaptive Infrastructure portfolio
HP broadened its Adaptive Infrastructure (AI) portfolio with new software solutions that enable customers to reduce costs and improve data center management as they position their businesses for success. This announcement spotlights significant enhancements to HP Insight Dynamics – VSE, the industry’s first software solution to manage physical and virtual resources in the same way. These include options for Insight Orchestration and Insight Recovery, the first in a series of product announcements planned for 2009 that represent an increased focus by the company on the HP AI initiative and portfolio. With businesses cutting costs, reducing risk and leveraging IT resources to seize greater competitive advantage, the HP AI initiative delivers the integrated product and service set needed for comprehensive management and 24/7, lights-out operations for next-generation technology environments.
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IBM and Korea Exchange renew integrated maintenance service contract for third consecutive year
IBM announced that it has renewed a contract for integrated maintenance services with the Korea Exchange (KRX). IBM has been providing integrated maintenance services to KRX since December 2006. IBM is offering comprehensive maintenance and contract management services to KRX, ranging from system hardware, software, middleware, network, facilities and equipment. IBM provides KRX with integrated maintenance and management for system-related services that ensures a single point of contact to users and IT support departments. By standardizing and integrating infrastructure maintenance under IBM, KRX is able to address complicated internal communication and management challenges. This has resulted in better problem solving and error analysis; provision of various management information on overall service operations and maintenance; and establishment of a regular inspection system of business situations for a more systematic decision-making process.
Visit www.ibm.com/services or http://eng.krx.co.kr/index.html.

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Vocollect partners with Intermec
Vocollect announced that it has joined forces with Intermec to offer Vocollect Voice on Intermec’s new CK3 mobile computer. Commercially available this spring, the offering is designed to provide maximum voice capability on a device that is highly adaptable to meet ever-changing data capture and communication needs of global supply chain customers. "The market has been asking for voice on Intermec devices and this our response," Sweeney said. "Now all major manufacturers are covered and Vocollect Voice is available for all of them. Customers are now able to buy voice systems that adapt to their current systems, architecture, and strategies and leverage the relationships and knowledge of devices already in place."
Visit www.intermec.com
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New market research report available
Reportlinker.com announces that a new market research report is available in its catalogue:  AC-DC Power Supplies: Economic Factors, Application Drivers, Architecture/Packaging Trends, Regulatory and Technology Developments, Ninth Edition.  Despite a global economic slowdown, the outlook for the worldwide embedded ac-dc power supply market is expected to remain strong. Evolving powering architectures, packaging trends and global standards for improvements in energy efficiency are combining with developments in advanced components and new markets for ac-dc power and to create new opportunities for makers of ac-dc power supplies.

Two particularly significant technological and architectural trends include the continued move towards single-output power supplies and the further adoption of front-end power supplies. Evidence of this can be seen in the complexity of today’s electronics applications, which use an increasing number of voltage rails, making multiple-output power supplies impractical in many devices. This can be seen in applications ranging from personal computers and plasma TVs to servers and Ethernet switches. Higher–end devices present even more opportunities, as modern telecommunications and data communications are deploying ac front ends as the primary means of converting ac mains voltage to the more useable voltages required by logic devices, auxiliary/peripheral devices, and/or alternate point-of-load regulators and dc-dc converters. Hot swap capability and the need to parallel ac-dc front ends for redundancy in mission critical facilities will also act as a driving factor.
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IBM and iEnterprises offer CRM Software as a Service to help smaller companies compete with larger rivals
IBM and iEnterprises are working with small and mid-sized construction companies to help them run their businesses more intelligently by reconfiguring their customer relationship management (CRM) systems via Software as a Service (SaaS). Hosted on IBM technology, iEnterprises provides CRM software -- tailored to industries including construction, pharmaceutical, legal and others -- as an affordable service designed to allow smaller businesses to significantly increase productivity and reduce strains on time and staffed resources. A Software as a Service-based offering eliminates the cost of developing, purchasing and maintaining an in-house technology solution for its users. IBM offers advanced hardware, software and infrastructure technologies to help IBM Business Partners, such as iEnterprises, deliver secure and scaleable cloud-enabled services with a wide variety of SaaS offerings.
Visit www.ibm.com or www.ienterprises.com.
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Sun Microsystems unveils latest in line of highly energy efficient, flexible datacenters
Responding to market demand for more energy-efficient datacenters, Sun Microsystems, Inc. announced the completion of its new Broomfield, Colo. datacenter. The largest datacenter consolidation project undertaken in the company's history, the facility incorporates the latest in Sun's portfolio of energy-efficient systems and expertise, including breakthroughs in innovative datacenter design and power and cooling technologies. With this project, Sun estimates it will save more than $1 million in electricity costs and 11,000 metric tons of CO2 per year in Broomfield and will help Sun reduce its carbon footprint by 6 percent in the U.S. Sun also announced the availability of new datacenter efficiency services to help customers retrofit and build more efficient datacenters like Sun's Broomfield and Santa Clara datacenters. The new datacenter follows similar Sun projects completed in Blackwater, UK, Santa Clara, Calif. and Bangalore, India in August 2007. It builds on designs used in Sun's Santa Clara datacenter and features water savings, chemical reduction, free air cooling and flywheel uninterruptible power supply (UPS).
Visit http://www.sun.com/aboutsun/media/presskits/2009-0126/index.jsp.
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ASCDI Meeting Information
ASCDI NOW Back Issues
Latest Telecom News

VoiceCon Orlando 2009

Register today for VoiceCon Orlando 2009, to be held March 30 – April 2, 2009 at the Gaylord Palms Convention Center & Resort.  Everyone is looking for ways to stretch the corporate budget and reduce costs. VoiceCon will analyze the new framework for enterprise communications and show you how to have a true, bottom-line impact on how your company does business.   

Take an extra $100 off the Early Bird Pricing.  That’s a total of up to $600 SAVINGS!!

REGISTER at: www.voicecon.com/orlando-/?priorityCode=CMXEVR09



Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit http://www.ascdi.com/pages/

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.
Contact the Third Party Support Center (TPSC) in Toronto for normal order processing requests. Their number is 866-432-8274, or e-fax to 845-463-5014 (Attn: Erick Prat Ramos). For email, [email protected].
Requests for IBM service (except break/fix maintenance) and configuration reports must be directed to the Technical Support Management Office (TSMO) in Poughkeepsie, NY. Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664, or e-mail to [email protected].
Requests for break/fix IBM Maintenance Service can be made by contacting IBM at 888-426-4343, or [email protected].  If sending an email request, please include your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

Court Square Leasing Corporation

For over 10 years, Court Square Leasing has dedicated itself to providing superior service, products and expertise in the commercial leasing arena. Make Court Square your partner by calling: (888) 477-8273.

DecisionOne - www.decisionone.com

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at www.decisionone.com.
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division
MemoryStore.com now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates MemoryStore.com from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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