February 11, 2010

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

March 10 - 12, 2010
Orlando, FL - Walt Disney World Swan Resort

June 23 - 25, 2010
Dublin, Ireland - Radisson Blu Royal Hotel

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.

ASCDI new members
Meet the new members
ASCDI in the news

ASCDI new members

The following are new ASCDI members as of December, 2009:

Big Blue Products Inc. - Huntington Station, NU - Jeff Alnwick

Comtek Computer Systems - Rancho Cordova, CA - Ken Ueltzen

E3 Global Data LLC - Winter Park, FL - Elizabeth Phillips

E-bwave - Seoul, Korea - Jack Lee

M-Tech Data Ltd. - UK - Howard Lawton

Parallel Technology - Torrance, CA - Ken Bush

RC Electronics International Corp. - Anaheim, CA - Kim Myette and Rudy Corrales

Timberwolf BV - Netherlands - Pierre Passier^Back To Top

Meet the new members

RC Electronics
RC Electronics is an ISO 9001:2000 certified company specializing in Data Storage Products. RCE has been providing high quality products and innovative service solutions of the tape storage and hard drive systems, worldwide since 1989.  With its 21 years of experience and dedicated storage knowledge, RCE is able to offer superior backline support and technical assistance to its customers. Additionally, RCE provides leading edge inventory management as well as 73 inventory sites within the US. Contact RCE for all your Sun/Storagetek, HP, Quantum, EMC and all other mass storage. RCE is registered as a small minority woman owned business and owned by Rudy Corrales and Kim Myette.
Visit www.rcusa.com.
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ASCDI in the news

Re-Source Partners Asset Management, Inc. announces new Account Services Manager
Re-Source Partners announces the appointment of Robert Kenefick to the newly established position of Account Services Manager. Mr. Kenefick will be responsible for the development and implementation of the new Account Management Team. Robert brings over ten years of experience as an Account and Project Manager, most recently with Sprint Nextel Corporation. Prior to joining the Re-Source Partners team, Mr. Kenefick worked as a Project Manager for Sprint Nextel Corporation specializing in large scale, multiple location client device product launches. In this newly established Account Services Manager position, Mr. Kenefick will be responsible for creating custom Client Solutions, managing client satisfaction, implementing Project Management methodology and restructuring contract processes. Mr. Kenefick will also lead the implementation of the quarterly customer satisfaction survey.
Visit www.re-sourcepartners.com.
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Cabinet NG launches “iNGie” Green Awards
Cabinet NG (CNG) launched the “iNGies,” the first company green award to recognize that going green is good for businesses. CNG will award SMBs who demonstrate the best use of document management to improve their bottom line and operate their businesses in a more environmentally friendly means. The iNGie Awards will be presented for the following: Best Overall Reduction of Paper Consumption (two categories) and Best Adoption of Electronic Workflow (two categories). This award will be given to the CNG customer in each category whose use of CNG Workflow had the most dramatic impact on improving efficiency and reducing paper and paper related costs. The application for this award will request information on pre-CNG-SAFE workflow processes and how CNG-SAFE workflow has been implemented to make those processes paperless.
Visit www.cabinetng.com.
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HP helps organizations reduce business risk with transparent records management
HP introduced a records management solution that enables customers to significantly reduce the business risks associated with the growing regulatory compliance and legal discovery demands.
HP TRIM 7 – an advanced records management solution built on 24 years of experience and best practices – enables organizations to transparently manage all of their Microsoft SharePoint Server records in a single environment, regardless of the source. This includes documents as well as information found in SharePoint Server blogs, wikis, discussions, forms, calendars and workflows.
Widespread adoption of SharePoint Server provides the opportunity to consolidate and simplify the management of content stored across multiple SharePoint instances. HP TRIM 7 enables the transparent capture, search and management of all types of physical and electronic business information, including Microsoft Office SharePoint Server 2007 and the upcoming SharePoint Server 2010. To help SharePoint Server customers, HP TRIM 7 provides two new modules: HP TRIM Records Management and HP TRIM Archiving.
Visit www.hp.com.
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Dialectic Networks launches as an IBM/System x reseller of virtualized solutions
Dialectic Networks (DN) announced its re-emergence as an LLC and now an IBM/System x reseller and IT services company focused on enabling a “savings triangle” for its customers by utilizing the latest developments in open source software, modular data center designs and cloud computing using trusted IBM hardware and software. DN integrates the physical components, software and infrastructure and offers implementation services for private/public/or hybrid cloud computing environments to its customers, including migration and software management. It generally recommends x86 servers and storage from a full range of IBM rack-mounted servers/blades, including iDataPlex servers for increased density and XIV storage for reliability and power savings. The company also specializes in complete server virtualization solutions with open-source software expertise.
Visit www.dialecticnet.com.
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CSO Insights study shows major drops in 2009 sales performance
CSO Insights released the results of their 16th annual Sales Performance Optimization (SPO) study, during which they surveyed over 2,800 companies worldwide to assess their current level of sales performance, the challenges facing sales teams today, and how companies are effectively dealing with those issues. "Going into 2009 we all thought it would be a tough year for sales," noted Jim Dickie, Managing Partner for CSO Insights. "Now we know how tough it was. The percentage of reps making quota in 2009 dropped to 51.8% from 58.8% a year earlier. As a result, overall revenue plan attainment dropped to 77.9% from 85.9% during the same time period." The 2010 SPO study surveyed sales organizations across 100+ metrics and found that many companies cut back on their investments in their sales teams, at a time when sales reps needed help the most. Lead generation budgets were frozen or reduced by 67% of the firms surveyed, training investments per rep decreased by 13%, net new investments in CRM technologies were curtailed, etc.
Visit www.csoinsights.com
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VIA M'SERV S2100 addresses SOHO and SMB server needs
VIA Technologies, Inc. announced the VIA M'SERV S2100, a compact and versatile server system suitable for a range of applications for SOHO and SMB customers. Available to OEM customers, the VIA M'SERV S2100 is a mere 10.2" long by 4.7" high and provides up to four terabytes of storage in a stylish, compact, low power and low noise system. The VIA M'SERV S2100 is the first product of its kind to offer the unique advantages of the high-performance, 64-bit VIA Nano processor. This makes it capable of addressing many traditional and next-generation server applications including sophisticated backup, cloud-intermediary service roles along with other storage oriented server applications such as NVR (Network Video Recorder) systems and Log servers. By selecting the VIA Nano processor, the VIA M'SERV S2100 brings a novel set of features to the compact server market including VT virtualization support for the latest virtual server applications and the VIA AES encryption engine that can be employed to offer an advanced and nonintrusive on-the-fly data encryption service through hardware. 
Visit www.via.com.tw.

KOM Networks certifies with CommVault Simpana Software to offer simplified, affordable storage management
KOM Networks announced it has certified KOMpliance with CommVault Simpana 8 software to provide a pain-free, truly compliant, high performance data storage, search and management solution that is affordable, flexible and scalable for small business to very large enterprises. KOMpliance is a turnkey archive storage solution leveraging standard file sharing protocols to deliver a secure universal file archive repository. Deployed as a network attached file archive server, KOMpliance is available with its own storage capacity or as a SAN gateway to create secure archives using fibre channel and iSCSI storage resources. There are no agents and no client licenses required. CommVault Simpana software leverages a unique single platform architecture that enables companies to immediately reclaim space on primary storage, reduce offsite storage by up to 90 percent, and eliminate up to half their tape drives.
Visit www.komnetworks.com or www.CommVault.com.
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Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit http://www.ascdi.com/Assoc/ membership/RequestInfo.aspx.

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on linkedin.com for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

Court Square Leasing Corporation

For over 10 years, Court Square Leasing has dedicated itself to providing superior service, products and expertise in the commercial leasing arena. Make Court Square your partner by calling: (888) 477-8273.

DecisionOne - www.decisionone.com

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at www.decisionone.com.
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division
MemoryStore.com now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates MemoryStore.com from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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