February 25, 2010

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

March 10 - 12, 2010
Orlando, FL - Walt Disney World Swan Resort

April 15 - 16, 2010
Munich, Germany - Holiday Inn Munich City Center

June 23 - 25, 2010
Dublin, Ireland - Radisson Blu Royal Hotel

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.

Meet the new members


Meet the new members

Comtek Computer Systems
Comtek Computer Systems is one of the world’s leading 3rd party technical and supply chain solutions providers.  We have been in business since 1989.  We have over 20 years of UNIX expertise, with Sun and HP 3000 & 9000 platforms and parts expertise.  Our core competency and expertise is in providing high-quality, fast and cost-effective technical, supply chain and hardware solutions to OEMs, Service Providers and End User Customers.  The majority of our services involve the support of very complex systems-level products and sub-assemblies (PCBs, power supplies, etc.).  Comtek is well-positioned and committed to being a leader in the high complexity and high value arena.  We have over 200 employees with over 200,000 sq ft of facilities and operations here in the US.  We value customer satisfaction, impeccable quality, competitive pricing, continuous improvement and helping our customers achieve their corporate objectives!
Visit www.comtekcomsys.com.^Back To Top


Prolifics acquires key IBM Business Partner Watson SCS
Prolifics, the largest end-to-end systems integrator specializing in IBM technologies, announced that it has acquired Watson SCS, a top notch IBM Business Partner and Information Security provider delivering Identity and Access assurance business solutions. Watson, renowned for its first rate architects, designers and implementers of centralized enterprise security solutions, will expand Prolifics' Security Practice and the combined team will offer a wide array of security and monitoring solutions to customers. Both companies are AAA accredited in Tivoli Security Deployments, resulting in a powerful teaming. With this joining of forces, Prolifics will extend its market reach with a wider breadth of capabilities and offerings to help customers secure access to information, data and applications, as well as define and enhance security business processes. 
Visit www.prolifics.com.
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VAI introduces veteran programmer to team
VAI (Vormittag Associates, Inc.) is pleased to announce the appointment of Charles S. Butler as a programmer specializing in IBM iSeries, PHP, RPG, SQL, LANSA and DB2 Web Query. In this role, Butler will utilize his many programming languages in addition to learning Version 5.0 of VAI’s S2K solution. VAI is a leader in enterprise resource planning (ERP) solutions for the distribution, manufacturing, retail and service industries, and an IBM Premier Business Partner. Butler joins VAI with over 13 years of experience in the information technology (IT) field. Prior to this position, Butler served as a senior programmer and analyst and EDI specialist at E1 Entertainment Distribution. There, he developed a variety of applications to facilitate order processing, product picking and distribution management. Butler also spent ten years as a senior analyst and programmer at Dynax Solutions, Inc., where he worked with clients such as Audiovox, Sherwood Lumber, Jaco Electronics and Luxotica. He led projects using LANSA, Invois Trusted Link, EDI Mapping and Advanced Data Exchange.
Visit www.vai.net.
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Cisco to drop HP as certified reseller
Three months after Hewlett Packard Development Company LP announced a friendly merger agreement with 3Com Corp. and a year after Cisco Systems Inc. entered the server space, Cisco said it will not renew HP’s systems integrator contract. Cisco last March announced it would compete with large server vendors such as HP with its Unified Computing System blade server series. Keith Goodwin, senior vice president of Cisco's worldwide partner organization, said in a webcast that the changing IT landscape, the evolving role of the network and his company's competition with system vendor means it can no longer share partner benefits with HP. "We're taking this action to be transparent to both partners and customers,” Goodwin said. “We will compete with HP for future business."  HP also announced that it has expanded a storage switch reseller contract with QLogic Corp., a product area typically filled by Cisco.
Visit www.cisco.com or www.hp.com. ^Back To Top



HP helps telecoms create unified customer profiles to enable more personalized services
HP unveiled a telecom solution that helps service providers better serve the millions of mobile customers who use the internet through high-speed LTE (long-term evolution) networks. HP Subscriber Data Management (SDM) enables service providers to integrate the valuable customer (subscriber) data that is dispersed across an organization in multiple repositories, including the Home Subscriber Server, location solutions, data services platforms, user device profiles, and operations and business support systems (OSS and BSS). HP Unified Profile provides a single, virtual view of all personal, contextual and behavioral information about each customer. The core software elements in HP Unified Profile are HP Virtual Identity and Profile Broker, which performs the data federation, and HP OpenCall Profile Manager, which acts as a consolidated data repository. HP Home Subscriber Server (HSS) lowers costs and simplifies operations when used with HP Unified Profile. As the main database in the network, HP HSS provides core mobility management in next-generation environments such as LTE.
Visit www.hp.com. ^Back To Top


iSIGN Media Solutions Inc. announces two initiatives with Skipton Group Inc.
iSIGN Media Solutions Inc. announced that it has partnered with Skipton Group Inc. on two OEM initiatives for the IBM AnyPlace Kiosk. As a software solutions partner, iSIGN will license its patent pending interactive proximity messaging solution to Skipton - a Premier IBM Business Partner with expertise in self-service technology solution design, integration and deployment - for the purposes of enhancing two innovative self-service offerings based on IBM's AnyPlace Kiosk platform. Consumers will soon be able to interact with two new kiosk innovations - a “Digital Greeter” and an Interactive cosmetic try-on tool dubbed the “Virtual Makeover Kiosk.” The Digital Greeter, designed for retail chains to virtually greet and communicate with consumers' cell phones, offers loyalty membership coupons and brand advertising at no cost to the consumer. The Virtual Makeover Kiosk is powered by innovative cosmetic try-on application software. It is designed to provide North America's most prominent cosmetic retailers with an innovative and relevant solution to reach shoppers at the point of purchase in a market worth over $20 billion annually.
Visit www.isignmedia.com or www.skipton.ca.
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CIT Group Inc. offers insights in podcast series
Demand for technology leasing continues to grow as customers look to contain procurement costs and technology manufacturers seek to boost sales, according to CIT Group Inc. This perspective on current vendor finance trends is one of several insights in “The Changing Landscape of Vendor Financing,” the latest installment of CIT’s award-winning “5 Minute Capital” podcast series, which features senior CIT executive commentary on current market conditions and industry trends. Ron Arrington, President of Vendor Finance for CIT Group Inc., explains how technology leasing benefits manufacturers, resellers and distributors aiming to sell equipment in a difficult economic climate and in an increasingly competitive marketplace. “Leasing programs are a huge differentiator for manufacturers selling directly to customers, as well as through resellers. By providing a financial package along with the product, it enables them to go to market with a more effective offering that will provide the customer with flexibility and increased purchasing power.”
Visit www.cit.com or www.5minutecapital.com.
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Source Technologies ST9620 printer now IPDS compatible
Source Technologies announced its ST9620 magnetic ink character recognition (MICR) printer is now available in an Intelligent Printer Data Stream (IPDS) compatible model, expanding support and productivity for transaction applications. Since its introduction in early 2009, this robust printer has become a favorite with organizations requiring a high-level of quality and functionality with a budget-friendly price point. Now, this popular printer offers seamless integration that maximizes printer utilization to companies using IPDS application architecture. “The ST9620 printer continues to gain market share by quickly developing a reputation for packing optimum performance into a simple and cost effective solution. Adding IPDS compatibility extends the reach of this powerhouse printer, providing AS/400 system users impressive capabilities to support transaction-printing requirements,” advised Sarah Burkhart, Director of Product Marketing.
Visit www.sourcetech.com.
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ASCDI Meeting Information
ASCDI NOW Back Issues
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Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit http://www.ascdi.com/Assoc/ membership/RequestInfo.aspx.

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on linkedin.com for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

Court Square Leasing Corporation

For over 10 years, Court Square Leasing has dedicated itself to providing superior service, products and expertise in the commercial leasing arena. Make Court Square your partner by calling: (888) 477-8273.

DecisionOne - www.decisionone.com

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at www.decisionone.com.
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division
MemoryStore.com now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates MemoryStore.com from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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