March 29, 2010

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

April 15 - 16, 2010
Munich, Germany - Holiday Inn Munich City Center

June 23 - 25, 2010
Dublin, Ireland - Radisson Blu Royal Hotel

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.




COMMON prepares business computing certification for
Orlando show

COMMON announced the CBCA and the COMMON Certified Business Computing Professional (CCBCP) at last year's show in Reno, Nevada. The CBCA, which is targeted at college graduates and others just starting out their IT careers, is a general-purpose certification that demonstrates the holder has a firm grasp of a broad range of business computing concepts. The CCBCP, which won't debut until the 2011 show, will take the CBCA up a notch, and is aimed at people with two to three years of on-the-job experience. The CBCA will be loosely tied to the System i platform. Owing to the small size of many System i shops, IT professionals who work there are required to be knowledgeable in a variety of different skill sets. While the CBCA curriculum is not yet nailed down 100 percent, the general categories that are expected to be covered in the exam include: business computing terms and concepts; operating systems, platforms, and environments; system hardware; programming and databases; business processes; networking and telephony; security and regulatory concepts; and interpersonal development and skills.
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Cloud Security Alliance and HP identify top cloud security threats in new research report
The Cloud Security Alliance (CSA) and HP announced new research findings that detail the potential threats surrounding the use of cloud services. The research, commissioned by HP, was designed to help companies understand current and future threats, and to provide remediation strategies to ensure that business processes as well as data remain secured in the cloud. The peer-reviewed research paper, entitled “Top Cloud Security Threats Report,” is the result of a broad examination of information security experts across 29 enterprises, solution providers, and consulting firms exposed to some of the world’s most demanding and complex cloud environments. As a member of the CSA, HP sponsored the research to educate companies about potential cloud service threats so they can enact best practices. In addition, HP offers an integrated security portfolio that consists of products, consulting, training and managed services designed to reduce cloud complexity as well as mitigate risk.
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HP named No. 1 on Corporate Responsibility Magazine’s 100 Best Corporate Citizens List
HP was ranked No. 1 on Corporate Responsibility Magazine’s (formerly known as CRO Magazine) 11th annual 100 Best Corporate Citizens List. Climbing from fifth place in last year’s rankings, HP gained the No. 1 spot as a result of its scores in seven criteria categories: environment, climate change, human rights, philanthropy, employee relations, financial and corporate governance. “Global citizenship is integral to the success of HP’s business,” said Michael Mendenhall, senior vice president and chief marketing officer, HP. “At HP we strive to harmonize our business goals with our impact on society and the world around us, working with multiple stakeholders including customers and suppliers. We hold ourselves to high standards of transparency and accountability and I’m proud that this award recognizes our continued commitments in this area.”
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IBM achieves highest growth among top three storage vendors
IBM outdistanced storage vendors EMC and HP in revenue growth in the fourth quarter of 2009, according to new external disk storage systems market share data released by IDC. According to the report, IBM grew external disk storage systems revenue 9 percent year-over-year during the quarter while the overall market decreased by 0.7 percent. EMC was essentially flat and HP's revenue fell 7.3 percent during the quarter, according to IDC. IBM holds 14.2 percent full-year 2009 revenue share of the external disk storage systems market to HP's 11.7 percent, according to IDC. IBM also saw gains in the Windows and Linux OS segments in 2009, including a 24 percent gain in Linux storage in a market that was down 4 percent.
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Intermec CK3 introduces Vocollect Voice on the SRX
wireless headset

Vocollect, Inc. announced the market availability of Vocollect’s wireless headset, the SRX, on the Intermec CK3 rugged mobile computer. The solution helps mobile workers in warehouses and distribution centers (DCs) achieve all of the proven productivity and accuracy benefits of voice with even greater freedom of mobility. The combination of the Vocollect SRX headset, Vocollect Voice software and Intermec CK3 is ideal for tough and demanding DC/warehouse environments. The CK3 easily delivers the productivity and accuracy improvements of voice, advanced imaging, mobile printing and RFID applications for mission-critical distribution applications. With no cables to connect or clips to attach, the SRX and CK3 combination gives workers greater range of movement, resulting in increased productivity, convenience, and safety.
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EDN recognizes Emerson Network Power in annual
Innovation Awards

Emerson Network Power announced that the Liebert MPX has been named a finalist in the power supplies/systems category in this year’s EDN Innovation Awards. The Liebert MPX, an adaptive rack power distribution unit (PDU) recognized for its flexibility and control visibility to the receptacle level, was chosen from hundreds of nominations as one of four finalists in the power supplies/systems category. Features of the product include remote shut down of non-essential equipment during power outages to maximize backup power and availability, remote control and management of individual receptacles and/or groups of loads and devices, and the ability to predict overcurrent conditions before they become critical.
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Dallas Digital Services to resell Virtual Instruments' solutions
Virtual Instruments announced it has signed a reseller agreement with Dallas Digital Services. The agreement provides Dallas Digital with the opportunity to sell Virtual Instruments' solutions as a part of their portfolio of products and services. Under the terms of the agreement, Dallas Digital's sales force is authorized to resell Virtual Instruments' NetWisdom, the industry's leading SAN monitoring solution, and VirtualWisdom, the industry's first real-time cross-domain virtual infrastructure optimization solution. The NetWisdom family of SAN I/O performance monitoring and troubleshooting solutions enables accelerated troubleshooting, higher utilization and maximum performance for business-critical applications deployed on complex, heterogeneous Fibre Channel Storage Area Networks. VirtualWisdom provides comprehensive, real-time instrumentation and measurement that allows IT managers to optimize the performance, utilization and availability of their virtualized IT infrastructure.
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Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit membership/RequestInfo.aspx.

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

Court Square Leasing Corporation

For over 10 years, Court Square Leasing has dedicated itself to providing superior service, products and expertise in the commercial leasing arena. Make Court Square your partner by calling: (888) 477-8273.

DecisionOne -

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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