October 25, 2010

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

Thursday, 9 December 2010
Aalborg, Denmark

January 13, 2011
Atlanta, GA

February 16 - 18, 2011

March 23 – 25, 2011
New Orleans, LA

Thursday, 12 May 2011
London, England

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.

Data center
Dealer software

Open source



Micron is Platinum sponsor of the 2011 Storage Visions Conference
The tenth annual Storage Visions Conference will be held at the Riviera Hotel Convention Center in Las Vegas, Nevada, January 4 - 5, 2011. The conference is pleased to announce that Micron Technology, Inc. has joined as a Platinum sponsor of the 2011 conference. Join CEOs, industry leaders, manufacturers, and end users at Storage Visions 2011 in a relaxed and informative environment where you can network with world changers and industry titans and discover the trends that will drive economic recovery and new profitability. The Micron keynote speaker on Wednesday, January 5 at 2 PM will be Dean Klein, vice president of memory system development. In his keynote, Klein will talk about the role of flash memory in storing digital data and boosting computing performance.
Visit www.StorageVisions.com.
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Data center

KEMP Technologies assures business continuity across data centers
KEMP Technologies launched two new appliances to provide business continuity and disaster recovery across data centers.  The LoadMaster DR (LM-DR) and Virtual LoadMaster (VLM-DR), a virtual appliance, can divert Web and application traffic from one data center to another in the event of an outage. Any data center service disruption can be quickly detected and user traffic intelligently redirected to the best available site eliminating downtime.  This assures business continuity, high availability and scalability of web-enabled applications across multiple, geographically-distributed servers and data centers. LoadMaster DR can be deployed in a distributed (Active/Active) high availability configuration, with both appliances securely synchronizing information. By introducing LoadMaster DR to a current data center, businesses can fully leverage an existing Authoritative Domain Name Services (DNS) investment with minimal integration.
Visit www.kemptechnologies.com.
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Dealer software

Tigerpaw unveils Version 11 at inaugural user conference
Tigerpaw Software, Inc. unveiled Tigerpaw 11, its most monumental release in 26 years.  Tigerpaw has added usability enhancements and new features that help technology providers better organize their business, optimize the customer experience, fuel revenues and create a new level of excellence. Already the most comprehensive application available to help IT, telephony, security and audio/video businesses increase growth, Tigerpaw has been completely redesigned with the end-user in mind. A highlight of Tigerpaw 11 is a new user interface that stresses usability, meant to turn even novice users into power users. Tabs let you open multiple documents like accounts, quotes, service orders and invoices at the same time just like in Internet Explorer. Many windows in Tigerpaw have been combined to make it easier to find and work with related data. Tigerpaw 11 provides in-line filtering to dynamically create filter criteria right in the list. You can search by multiple items using Boolean logic, and a new column chooser lets you hide the columns that aren’t important to you. Badging has also been implemented to help you make better business decisions.
Visit www.tigerpawsoftware.com.
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The Receivables Exchanges offers a free consultation: increase liquidity on your terms
The Receivables Exchange is a fast and flexible financing tool that helps businesses boost cash flow when they need to, on their terms. The Exchange can help your business:

  • Manage extended customer payments

  • Increase cash flow to pay bills and take advantage of discounts

  • No all-asset liens, personal guarantees or customer notification

The benefits of The Receivables Exchange include: use when you need it; more flexibility; no notification; simple, quick access to cash; competitive cost; and risk diversification.
Visit www.receivablesxchange.com.
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BOSaNOVA Plus version 8 released with Windows 7 compatibility
BOSaNOVA, worldwide distributor of iSeries connectivity products, announced the release of BOSaNOVA Plus version 8 offering Windows 7 compatibility. BOSaNOVA Plus is a software and hardware combination providing PC users access to System 36 and System i via Twinax. BOSaNOVA Plus supports Windows 95 - Windows 7. "This release of BOSaNOVA Plus is the latest development in the BOSaNOVA product line since acquiring it from BOS last year," comments Martin Pladgeman, BOSaNOVA President. "This release allows customers to make use of the latest Microsoft OS while protecting their investment in our products. Our commitment to the IBM Midrange market remains strong and we expect to announce more software developments later this year."
Visit www.bosanova.net.
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Open source

Oracle and IBM collaborate to accelerate Java innovation through OpenJDK
Oracle and IBM announced that the companies will collaborate to allow developers and customers to build and innovate based on existing Java investments and the OpenJDK reference implementation. Specifically, the companies will collaborate in the OpenJDK community to develop the leading open source Java environment. With this news, the two companies will make the OpenJDK community the primary location for open source Java SE development. The Java Community Process (JCP) will continue to be the primary standards body for Java specification work and both companies will work to continue to enhance the JCP. The collaboration will center on the OpenJDK project, the open source implementation of the Java Platform, Standard Edition (Java SE) specification, the Java Language, the Java Development Kit (JDK) and Java Runtime Environment (JRE).
Visit www.ibm.com and www.oracle.com.
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RF IDeas develops pcProx Plus
RF IDeas, Inc. is announcing pcProx Plus, a new reader that allows customers in both 125 kHz and 13.56 MHz environments to use the same reader, independent of card technology. Proximity and contactless smart cards are used in many applications in addition to their traditional use as door access cards. Many businesses are using the same card their employees carry for door or parking lot access for identification to such applications as secure printing, single sign-on, kiosks, point-of-sale and more. RF IDeas recognizes that not all proximity and contactless smart cards are easy to identify by sight. "Since cards generally look the same, but occupy two different frequencies and come in numerous proprietary configurations, a product that can read both frequencies and numerous card types is a huge benefit," says Rick Landuyt, President of RF IDeas. "By combining the proximity card reader with the contactless smart card reader we have created a product that reduces product line complexity to the customer while making installations easier and faster, which is sure to please end users."
Visit www.RFIDeas.com.
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Digitiliti releases DigiLIBE version 2.0 Information Management System
Digitiliti, Inc. announced the release of version 2.0 of its award-winning DigiLIBE Information Management solution. DigiLIBE is the first product that combines Information Management and Storage Management capabilities into a single integrated product, enabling virtualization, collaboration, security and compliance. DigiLIBE is a real time, dynamic information management system that solves the fundamental problems associated with managing, controlling and quickly accessing unstructured data. It provides customers with an integrated Virtual Corporate Library (VCL) system with policy-based applications to protect control and secure data from its point of origin to final disposition. DigiLIBE addresses information growth across all points of an organization including e-mail, spreadsheets, word documents, PDF files, primary, secondary, offsite and active archives. As a single architecture comprised of three simple components – information director, client agents and the archive information store – DigiLIBE reduces the number of disparate IT hardware and software products required, and the complexity and costs involved with managing and supporting unstructured data growth.
Visit www.digitiliti.com.
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Agilent Technologies debuts PXI-based digital multimeters
Agilent Technologies Inc. introduced two digital multimeters (DMMs) to complement its growing family of PXI products. These new 6.5 digit PXI DMMs offer the industry’s highest measurement speeds within their price range, along with excellent accuracy and stability. The M9182A 6.5 digit DMM and M9183A 6.5 digit enhanced-performance DMM measure common parameters such as DCV, DCI, ACV, ACI, 2- and 4-wire resistance and temperature. Each offers 30 parts-per-million basic DCV and 300 parts-per-million basic ACV 1-year accuracies and inputs up to 300 volts. The DMMs deliver 4,500 readings-per-second and 20,000 readings-per-second, respectively. These fast reading speeds translate into higher test system throughput and lower cost of test. The M9183A enhanced-performance DMM is capable of additional measurements, such as capacitance. This may reduce the need for additional instruments in a test rack, conserving rack space and budget. Both DMMs are compatible with PXI, PXI Hybrid, and compactPCI instrument mainframes, including Agilent’s recently announced PXI mainframe products.
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Wyse updates virtualization software solutions
Wyse Technology announced enhancements to the company's innovative virtualization software solutions, Wyse Virtual Desktop Accelerator (VDA) and Wyse TCX Suite. Wyse VDA is a software-only solution for Wyse devices and supported PCs in desktop virtualization and cloud computing environments that accelerates the user experience by correcting issues common with long or latent networks. Wyse VDA is a cost-effective software-only alternative to hardware-based network acceleration, delivering the best user experience for the network bandwidth allocated to users. Additionally, Wyse VDA neutralizes the effects of network delays (latencies) and errors (packet loss) making it ideal for remote, branch or field-based users. The Wyse TCX Suite optimizes user experience on cloud computing and desktop virtualization platforms, delivering enhanced multimedia, audio, Flash, USB support and multi-display capabilities without the network downsides. Wyse TCX features Collaborative Processing Architecture (CPA) which intelligently takes advantage of the power of the client endpoint, reducing the need for larger servers, and delivering the best cloud computing or virtual desktop user experience available.
Visit www.wyse.com.

Citrix Synergy 2010: DataCore virtualization software improves availability and performance
At Citrix Synergy 2010, DataCore Software highlighted how joint Citrix and DataCore customers have benefited from performance gains, improved availability and cost efficiencies resulting from virtualizing their desktops, servers and storage. DataCore delivers a cost-effective storage infrastructure for Citrix Virtual Servers and Virtual Desktop Infrastructure (VDI) by avoiding the need to “rip and replace” existing storage and SANs, thereby avoiding large, upfront capital expenses and greatly reducing ongoing operational costs. Virtual Desktop Infrastructures along with Citrix XenServer, XenDesktop and XenApp require failsafe and centralized storage solution, but in many cases this is jeopardized due to the high costs involved. With DataCore's storage virtualization, users can easily create cost-effective "shared" storage for virtual servers and desktops from new and existing storage capacities.
Visit www.datacore.com/solutions/govirt-citrix.asp.
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ASCDI Meeting Information
ASCDI NOW Back Issues
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Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit http://www.ascdi.com/Assoc/ membership/RequestInfo.aspx.

The Receivables Exchange

Free Consultation:
Increase Liquidity On Your Terms
The Receivables Exchange is a fast and flexible financing tool that helps businesses boost cash flow when they need to, on their terms. The Exchange can help your business:

  • Manage extended customer payments
  • Increase cash flow to pay bills and take advantage of discounts
  • No all-asset liens, personal guarantees or customer notification

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on linkedin.com for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

Court Square Leasing Corporation

For over 10 years, Court Square Leasing has dedicated itself to providing superior service, products and expertise in the commercial leasing arena. Make Court Square your partner by calling: (800) 724-2345.

DecisionOne - www.decisionone.com

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at www.decisionone.com.
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division
MemoryStore.com now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates MemoryStore.com from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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