November 15, 2010

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

Thursday, 9 December 2010
Aalborg, Denmark

January 13, 2011
Atlanta, GA

February 16 - 18, 2011

March 23 – 25, 2011
New Orleans, LA

Thursday, 12 May 2011
London, England

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.

Market news



IBM Smart Archive can help satisfy compliance demands
IBM’s Smart Archive strategy is a comprehensive, unified, integrated and information-aware archiving strategy. Through a set of IBM software, hardware and service solutions, customers can optimize and unify ingestion of multiple information types; can take advantage of a flexible and secure infrastructure including support of traditional on-premise, preconfigured appliance, cloud service and hybrid delivery models; and can leverage integrated compliance, records management, analytics and eDiscovery capabilities. To continue its investment in solutions based on the Smart Archive strategy, IBM is also announcing delivery of a new hardware, software and services offering that delivers end-to-end archive and eDiscovery for email and files that is easily expandable to other content types. The IBM Information Archive for Email, Files, and eDiscovery offering is a pre-installed and pre-configured solution that accelerates implementation of an end-to-end archive and eDiscovery solution from weeks to days. The new solution leverages IBM’s experience and best practices in customer archiving deployments, simplifying implementation and providing quick time to value.
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CABLExpress introduces Skinny-Trunk
CABLExpress has added the Skinny-Trunk Z-Mount LC universal mounting bracket to its Skinny-Trunk Solution product line. The Skinny-Trunk Z-Mount LC is a new metal bracket manufactured by CABLExpress that attaches to the rails of any standard rack or cabinet. Fiber-optic trunking cables snap into the back of the Z-Mount bracket and fiber jumpers plug into the front, therefore eliminating the need to utilize an additional enclosure inside the rack. The Z-Mount LC is designed to be used in server cabinets and comes standard with 12 duplex, ganged LC ports, which are available left or right facing and feature shuttered adapters for optimum dust control and safety. The bracket is engineered for precision mating that far exceeds industry dB loss performance standards.

BICSI members elect new officers
BICSI, the association supporting the information technology systems (ITS) industry with information, education and knowledge assessment, has completed the 2010 Board of Directors Election as members have elected five board members to serve two-year terms. In voting that ended September 30, members have selected the following individuals:
SECRETARY: Christine Klauck, RCDD, NTS, JaffeHolden, Norwalk, Conn.
CANADIAN REGION DIRECTOR: Peter Levoy, RCDD, Anixter Canada, Mississauga, Ontario
U.S. SOUTHEAST REGION DIRECTOR: Mel E. Lesperance, RCDD, Affiliated Engineers, Tampa, Fla.
U.S. WESTERN REGION DIRECTOR: Todd Strand, RCDD, NTS, OSP, On Target Voice and Data, Irvine, Cal.
The new officers will officially be inaugurated in January 2011 during the BICSI Winter Conference & Exhibition at the Rosen Shingle Creek Resort in Orlando, Fla.
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HP delivers the Instant-On Enterprise
HP unveiled its vision for the “Instant-On Enterprise” – organizations that embed technology into everything they do in order to better address the rapidly changing needs of customers and citizens. HP also announced new integrated solutions that help businesses and governments create their own Instant-On Enterprise. HP’s new foundational set of integrated solutions – based on the company’s broad portfolio of hardware, software, services and intellectual property – offers businesses and governments the tools they need to modernize, transform, secure, optimize and deliver the Instant-On Enterprise:

  • HP Application Transformation solutions

  • HP Converged Infrastructure solutions

  • HP Enterprise Security solutions

  • HP Information Optimization solutions

In an Instant-On Enterprise, value is designed, built and delivered in the form of technology-enabled services. Leading enterprises recognize there is no “one” singular model of delivery that can be optimized to meet all core service needs. Enterprises will continue to operate in environments containing traditional outsourced and cloud services for the foreseeable future. HP Hybrid Delivery helps clients develop a delivery strategy for their services.
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IT professionals predict mobile and cloud technologies will dominate enterprise computing by 2015
Information technology professionals predict that mobile and cloud computing will emerge as the most in-demand platforms for software application development and IT delivery over the next five years, according to a new IBM survey. The 2010 IBM Tech Trends Survey, conducted online by IBM developerWorks, provides insight into the most significant enterprise technology and industry trends based on responses from 2,000 IT developers and specialists across 87 countries. According to the survey, more than half of all IT professionals – 55 percent — expect mobile software application development for devices such as iPhone and Android, and even tablet PCs like iPad and PlayBook, will surpass application development on all other traditional computing platforms by 2015. With the proliferation of these mobile devices, industry analysts are predicting mobile applications sales will undergo massive growth over the next three years, with estimates of mobile application revenues expanding from $6.2 billion this year to nearly $30 billion by 2013. Supporting the growing number of software developers creating new applications for mobile devices, IBM now offers no-cost mobile computing technology resources, through IBM developerWorks, for application development on mobile platforms such as iPhone, iPad, HTML5 and Android. IBM also launched the first developerWorks mobile application for the Apple iPhone, providing developers around the world with mobile access to build skills and network with colleagues using the professional social networking platform, My developerWorks, built on IBM Lotus Connections.
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iSeries DevCon 2010 sessions posted
The session descriptions are now posted for iSeries DevCon2010, held November 15 – 17 in Las Vegas. This event offers proven techniques on applications development, accessing and working with System i data, modernizing your legacy applications and running your systems at peak efficiency.

TRACKS INCLUDE: (Click on the track titles below to view full session descriptions within each track.)
Track 1: Getting the most from your System i data
Track 2: Leveraging RPG for System i application development
Track 3: Developing world-class Web applications
Track 4: Extending your System i applications with emerging technologies
Track 5: Managing and administrating in a System i environment

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Market news

Growth of $27 billion US business spending on wireless data slows, says In-Stat
Growth in wireless data spending by US businesses will slow, moving down from an annual growth rate of 5.2% during 2009-2010 to 2.5% during 2013-2014, according to market research firm In-Stat.   Overall, In-Stat expects US businesses to spend close to $27 billion on wireless data in 2010. Some additional data points include:

  • Wireless handset spending by US businesses will decline from $4.5 to $3.2 billion from 2010 to 2014 with the largest decline coming in the utility and manufacturing vertical segments at 10,000+ size of business.

  • US business spending on wireless voice will grow a modest $600 million from 2010 to 2014 with the 500-999 and 1,000-4,999 size-of-business markets showing only a slightly higher increase than the overall market.

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IBM takes action to improve cloud security
IBM has unveiled a new security initiative focused on making cloud computing safer. IBM aims to help both users and providers of cloud computing more easily navigate security challenges through new cloud security planning and assessment services, managed services to help clients secure their clouds, and the introduction of several technology innovations from its global research labs. While an information technology foundation pertains to all cloud computing, providers and users do not generally rely on one generic model for data security. Both cloud providers and users should consider a variety of factors, including the kind of work a client wants to do in the cloud and the mechanisms and controls used. To help meet these specific needs, IBM's cloud security experts work closely with clients to address their individual concerns and provide the appropriate services and offerings. This process includes evaluations of the security positioning of planned or existing cloud implementations as well as recommendations for various security strategies. Additionally, IBM has a team of security professionals around the world and holds a number of security and risk management patents, which can be used to help clients solve their toughest cloud problems. As the cloud computing model evolves with the changing needs of a client's business, IBM researchers are designing new technologies to ensure the integrity of data in the cloud regardless of the business or industry scenario.
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Agilent Technologies introduces powerful handheld digital multimeters
Agilent Technologies Inc. announced the U1270 Series handheld digital multimeters (DMMs), setting new levels of performance in industrial handheld DMMs. This series offers a wide range of measurement capabilities; including feature sets that are found only in higher end industrial handheld DMMs. The U1270 Series allows engineers and technicians to make faster, more accurate measurements. The new DMMs include capabilities such as low impedance mode to eliminate stray voltages, and low-pass filtering to remove noise that distorts voltage and current readings. The new Smart Ohm function helps ensure confidence in results by minimizing false readings due to leakage current. To enhance usability, the DMMs have a slim, easy-to-grip profile and controls that are easy to operate, even when wearing heavy gloves. The U1270 Series are the world’s first DMMs to feature a flashing backlight as visual alert to enhance continuity checks in dark, noisy environments.
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KEMP Technologies adds support for Microsoft Hyper-V to its virtual application delivery controllers
KEMP Technologies announced that its Virtual LoadMaster (VLM) now supports Hyper-V — the Microsoft hypervisor-based server virtualization technology.   KEMP’s VLM is one of the first production-ready virtual-appliance application delivery controllers (ADC) to support Hyper-V.  As a full-featured ADC, KEMP’s VLM can significantly improve performance, scalability and availability of applications running on Hyper-V virtual machines.  By supporting Microsoft’s Hyper-V, KEMP’s VLM customers are positioned to better leverage the benefits of server virtualization.  The VLM can distribute user traffic across best-performing virtual machines and further optimize application access through included features such as SSL offload, caching, compression, content switching and Layer-7 persistence.  Advanced application health checking and the ability to be deployed in a redundant, active/hot-standby configuration ensures high availability of organization’s business critical applications. 
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Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit membership/RequestInfo.aspx.

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ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

Court Square Leasing Corporation

For over 10 years, Court Square Leasing has dedicated itself to providing superior service, products and expertise in the commercial leasing arena. Make Court Square your partner by calling: (800) 724-2345.

DecisionOne -

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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