May 23, 2011

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

The following event will take place on the ROOFTOP looking over Wrigley Field.  We will eat, drink, and network while watching Chicago Cubs vs Milwaukee Brewers:

June 15, 2011
Chicago, IL

September 14, 2011
Boston, MA

October 26 - 28, 2011
Hamburg, Germany

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.


ASCDI Inside


ASCDI Inside

ASCDI/NATD Japan Relief Fund
The Association of Service and Computers Dealers Charity Foundation and the North American Association of Telecommunications Dealers Charity Foundation are raising money to help in relief efforts in Japan.  The ASCDI and NATD have members throughout the world, including Japan.  We are in communication with our Japanese Members and with their help, will choose appropriate recipient(s) for the funds.

The ASCDI and NATD are calling upon our members, the members of the ASCDI and NATD Trading Networks (ATN & NTTN) and all technology resellers worldwide to join us in this effort.

We need to give a special “thanks” to KULJIT PARMAR from Knowledge Computers who has graciously agreed to match the first $5,000.00 in donations dollar for dollar.


Our thoughts and prayers go out to our friends in Japan.

Thank you,

Joe Marion
ASCDI President
NATD Executive Director
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Cisco and Living PlanIT announce alliance
Cisco and Living PlanIT announced a strategic alliance and the signing of a definitive framework agreement to develop new business models for city management, through the use of networking technology, to advance sustainable urban living. This collaboration between Cisco and Living PlanIT is based on a shared vision of revitalizing communities and accelerating innovation in urban development. Through this agreement, the companies intend that PlanIT Valley, near Paredes in Northern Portugal, will become Europe’s largest sustainable development, deploying Cisco Smart+Connected Communities solutions. Living PlanIT appointed Cisco as the master planner for information technology and communications design and architecture for PlanIT Valley; and the companies announced that they will explore integrating the Living PlanIT technology platform with Cisco’s networking technology. The two companies moved a step closer to establishing a technology innovation zone and a research and development center in PlanIT Valley in Paredes.
Visit and
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Samsung and Google introduce the world’s first Chromebook
Samsung Electronics America Inc. announced its stylish Series 5 Chromebook. The 12.1-inch Super Bright display is both anti-reflective and anti-glare for a consistently vibrant visual experience across a variety of light conditions, from outdoors to dimly lit environments. It weighs 3.3 lbs. and has a battery life of up to 8.5 hours, including five hours of video play for all-day use without the need to recharge. The Series 5 battery has a lifespan up to 1,000 cycles, three times longer than conventional batteries, which reduces the need for replacements. Google developed the Chrome operating system with three key factors in mind: speed, simplicity and security. The average out-of-the-box laptop starts up in 45 seconds. By contrast, the Series 5 starts up in less than ten seconds. For a secure experience, Chromebooks run the first consumer operating system designed from the ground up to defend against the ongoing threat of malware and viruses. They employ the principle of "defense in depth" to provide multiple layers of protection including sandboxing, data encryption and verified boot. The Chromebook has also reduced concerns about security and data loss by moving everything to the cloud. If the Chromebook is ever broken or lost, all of your files are saved online.

Juniper Networks unveils Junosphere Classroom
Juniper Networks announced Junosphere Classroom, a new cloud-based service designed to enable educational institutions, partners and customers to efficiently and cost-effectively educate networking students and professionals. Junosphere Classroom is based on Junosphere, a new cloud environment that enables the creation and modeling of virtual networks and elements running the industry-leading Junos operating system. Juniper Networks hosts Junosphere Classroom resources in data centers, designed using Juniper’s networking and security technologies, which are accessible to students via a secure Internet connection. “In Princeton University’s Network Systems Group, whether we are teaching students or researching next-generation network systems, we rely on networking labs to provide practical applications,” said Jennifer Rexford, Princeton University. “I am excited to see Juniper’s Junosphere Classroom product, because it allows research and education with commercial networking technology in an on-demand, virtual environment without the expense and complexity of physical network labs.”
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U.S. Micro Corporation issues national alert for proper disposal of IT equipment
U.S. Micro Corporation, a pioneer in IT asset disposition (ITAD), issued a national alert underscoring the importance for organizations to properly dispose of IT equipment to prevent costly data breaches and reputation damage. While companies spend millions establishing security when acquiring equipment, an alarming number of enterprises are uninformed about sensitive information at risk on computers, copiers, printers, smart phones, etc. when disposing of assets. A single incident can cost a company millions in disaster recovery and liabilities. When establishing ITAD protocols, Jim Kegley, president and founder of U.S. Micro Corporation, recommends the following:
-- Establish a tracking system to account for assets recording the status of each unit as it moves through the process.
-- Never allow equipment still containing data to leave your site. Your ITAD vendor should provide verification that all data has been wiped prior to shipment.
-- Hire only bonded and insured professionals trained to implement data wiping procedures.
-- Recycle assets according to EPA guidelines. If using a vendor, make sure they have a 100 percent no-landfill policy. If they rely on third parties to process e-waste, verify that their procedures meet EPA guidelines.
-- Make your ITAD operation a profit center by negotiating an upfront purchase deal with a qualified vendor. This ensures a guaranteed price and the transfer of ownership eliminates risk.
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HP enhances office productivity with new workflow solutions
HP announced new imaging and printing solutions and devices designed to help small and midsize businesses (SMBs) and enterprise organizations enhance employee productivity, both in the office and on the go. HP solutions previously only available to HP’s enterprise customers are now available through select channel partners. These HP trained and certified partners will offer a portfolio of printing and imaging applications including:
--HP ePrint Enterprise: improves productivity through mobile access to print without data ever leaving a secure network.
--HP Access Control Printing Solutions: recently enhanced with new features, delivers cost controls, security functions and simple operation.
--HP and TROY Secure Document Printing Solution: for businesses that need to print high-value, black-and-white documents with antifraud security features using plain paper and their enterprise-class HP PCL5 LaserJet printers and multifunction printers (MFPs).
--The HP Web-Connected Business App: accessed through a printer’s touchscreen, is designed to increase productivity with improved document workflows.
--The HP LaserJet MFP Wizard Console: set of tools on select HP LaserJet MFPs that help SMBs manage and streamline their document handling processes.
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New global IBM study confirms cloud computing poised to take off at companies
A new IBM study of more than 3,000 global CIOs shows that 60 percent of organizations are ready to embrace cloud computing over the next five years as a means of growing their businesses and achieving competitive advantage. In IBM's 2009 CIO study, only a third of CIOs said they planned to pursue cloud to gain a competitive advantage. This year’s study shows a dramatic increase in the focus on cloud, particularly in media and entertainment, which rose to 73 percent, automotive (70 percent) and telecommunications (69 percent).  From a country standpoint, seven out of 10 CIOs in the US, Japan and South Korea, and 68 percent in China, now identify cloud as a top priority. This is dramatically up from 2009, when CIO interest in cloud hovered at about a third in each of these countries. The IBM study also found that more than four out of five CIOs (83 percent) see business intelligence and analytics as top priorities for their businesses as they seek ways to act upon the growing amounts of data that are now at their disposal. CIOs are also increasingly turning their attention to mobile computing to keep pace with the fast-changing marketplace.
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Xerox keeps every day color costs in check with newest solid ink multifunction printers
Xerox announces new multifunction printers (MFPs) built on the award-winning ColorQube platform which save customers money with faster print speeds and simple-to-use features that make work easier. Companies can cut color print costs in half with the Hybrid Color Pricing Plans available on the Xerox ColorQube 9300 Series – paying only for the amount of color on a given page. This is an important differentiation when using just a little bit of color, such as a company logo on letterhead. Other benefits of the ColorQube 9300 Series include Color by Words, a color-editing tool that allows for accurate and vibrant colors from the first print. The ColorQube 9300 Series is ENERGY STAR qualified and generates up to 90 percent less consumable and packaging waste than comparable laser devices. It includes only one replaceable component – a cleaning unit with an average life of 330,000 prints – that can be recycled through the Xerox Green World Alliance program. Additional productivity options include simple mobile printing: on-the-go workers can print securely from any email-enabled smartphone, tablet or laptop without downloading an application, loading software or searching for online printer information.
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IBM delivers technology to protect and retain "big data"
Demand for storage capacity worldwide will continue to grow at a compound annual growth rate of 49.8 percent from 2009-2014, according to IDC. Clients require new technologies and ways to capitalize on the growing volume, variety and velocity of information known as "Big Data." IBM announced the industry's first tape library system to provide over 2.7 exabytes of automated, low cost storage -- enough to store nearly 3 times all the mobile data generated in the U.S. in 2010 (an exabyte is 1 followed by 18 zeroes). IBM System Storage TS3500 Tape Library is enabled by a new, IBM-developed shuttle technology -- a mechanical attachment that connects up to 15 tape libraries to create a single, high capacity library complex at a lower cost. The TS3500 is the highest capacity library in the industry, making it ideal for the world's largest data archives. For example, the National Institute of Water & Atmospheric Research (NIWA) in New Zealand uses two TS3500 Tape Libraries to support a sophisticated POWER supercomputer used to tackle challenges in such fields as energy, aerospace, weather and climate modeling. The libraries together hold 5 petabytes of data, the equivalent of more than 1,000,000 DVDs.
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The Receivables Exchange



Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit membership/RequestInfo.aspx.

The Receivables Exchange

Free Consultation:
Increase Liquidity On Your Terms
The Receivables Exchange is a fast and flexible financing tool that helps businesses boost cash flow when they need to, on their terms. The Exchange can help your business:

  • Manage extended customer payments
  • Increase cash flow to pay bills and take advantage of discounts
  • No all-asset liens, personal guarantees or customer notification

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

DecisionOne -

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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