August 8, 2011

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

September 14, 2011
Boston, MA

October 26 - 28, 2011
Hamburg, Germany

2012 ASIA
February 2-3, 2012
Kuala Lumpur, Malaysia
Dates for Malaysia are not firm yet. To be announced soon.

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.

Meet the new members


Meet the new members

Arbitech, LLC
Arbitech, LLC, founded in August 2000, has achieved over a billion dollars in total sales. Arbitech is the nation’s leading alternative distributor of servers, storage, virtualization, networking and mobile solutions including IBM, HP, Cisco, Eaton, VMWare, Kingston, Toshiba, PanoLogic, Lenovo, Qlogic and other manufacturers. By offering creative, cost-effective solutions, Arbitech enables its reseller partners to win more business and earn additional profit margin.

Storage Media Brokers / Recycle Your Media
Storage Media Brokers / Recycle Your Media is a Newport Beach, CA based company founded by Brian Musil in 2005. We buy excess new and used computer data tape media and supply computer data tape media worldwide. We work ONLY with our reseller partners who are frustrated by loss of margins, under pressure because of competition, upset by buying and drop shipping product through vendors that are potential competitors, concerned with vendors passing off used tape as new and disappointed with vendors not having enough inventory. We buy and sell a full line of Enterprise and Open Systems tape media, let me know what you need a quote on today. Contact us now for a quote on media today.
Visit or

PICS Telecom International
PICS Telecom International was founded in 1986 and is the leading provider of new and used surplus telecom and data equipment. We are a privately owned company and focus on selling and buying new and used surplus telecom and data equipment for transmission, central office switching and data equipment. PICS sells everything from circuit-packs to complete data and voice switches, transmission networks as well as routers, servers, and storage. PICS has two warehouse and sales facilities in North America and one in United Kingdom with over 150,000 sg. ft. of storage space.
^Back To Top


DRV Technologies announces international alliance with GroovySoft
DRV Technologies Inc., developer of FlexTools report distribution, document management and message monitoring software for the IBM Power Systems and an IBM Business Partner, announces a business alliance with GroovySoft to build an international distribution network to deliver DRV FlexTools to global markets. GroovySoft, based in Montpellier, France, specializes in introducing new technologies to IBM customers in international markets. The company has more than 15 years of experience helping clients modernize IBM systems and applications in areas such as data access, data protection and system & database audit. GroovySoft has a vast global network of international partners and has customers in over 30 countries. “DRV Technologies was recommended to us by one of our French partners. We wanted to add some powerful e-delivery System solutions to our existing product portfolio, and the DRV Technologies line-up is a great fit into our market positioning as we can sell the products to our existing customers, and to open doors for new opportunity as well,” says Jacques Gabay, GroovySoft’s director.
Visit and
^Back To Top


Cloud client computing leader Wyse hosts California Lieutenant Governor
Wyse Technology hosted California Lt. Gov. Gavin Newsom's unveiling of his plan to shift California's economy into high gear, focusing on expanding exports, green industry and new manufacturing. The Lieutenant Governor's unveiling at Wyse is a reflection of the success Wyse has had in remaking itself into a cloud client computing company, a transition that has resulted in major sales gains and significant hiring for the pre-IPO company. Cloud client computing addresses economic and productivity challenges faced by government and industry by replacing the PC with smart, cloud-aware devices that use 90 percent less energy, cost a fraction to own and increase security, yet provide workers with the same programs as used on the PC. Wyse, joined by the Silicon Valley Leadership Group, hosted the event at its Silicon Valley headquarters.
^Back To Top


HP helps Desjardins General Insurance Group reduce costs
HP announced that Desjardins General Insurance Group (DGIG) has achieved greater performance and flexibility while lowering operating costs by migrating from its mainframe environment to an HP Converged Infrastructure.  DGIG, a leading property and casualty insurer in Canada, needed to modernize its infrastructure to increase agility and accelerate growth. In collaboration with HP, DGIG successfully completed a large-scale migration of its mainframe environment to a converged infrastructure powered by HP ProLiant and HP Integrity servers. The HP solution enables DGIG to process more than 1 million online customer transactions per day, in less than three seconds per transaction. Additionally, HP Integrity servers running the HP-UX operating environment help DGIG to maximize security, availability and reliability of mission-critical data and applications.
^Back To Top


IBM announces new business integration software, new clients and performance leadership
IBM said that new software, clients and performance benchmark results demonstrate its leadership in the business integration market. Highlights include:

  • IBM's new WebSphere Application Server is now shipping, along with a range of new features for businesses. The new software helps clients accelerate the development and delivery of applications and services for mobile devices, cloud computing and social media.

  • Clients including Blue Cross Blue Shield, USAA, the State of New Jersey Department of Human Services and Homeloans Management Limited are using IBM business integration software to reach and support their customers.  

  • Record-breaking results for WebSphere middleware as validated by SPECjEnterprise 2010, an industry standard online transaction processing benchmark commonly used to compare the performance of middleware software for online transaction processing applications.

  • Gartner recently named IBM the leading software vendor for the tenth consecutive year in the $17.6 billion application infrastructure and middleware software market with a 32.6 percent market share.

IBM announces new innovation lab dedicated to technology services

IBM announced the creation of the Services Innovation Lab (SIL), a new global lab that will initially comprise about 200 technology experts hand-picked from around the company. The lab will accelerate the expansion of real-time analytics and software automation in both IBM's technology services offerings and its global services delivery capabilities. The SIL significantly expands IBM's nearly 10-year-old services research program by bringing together services, research, software developers and industry experts from around the company to focus initially on the creation of services software applications for cloud computing, analytics and mobility.  IBM invests more than $6 billion annually on research and development and employs about 3,000 researchers worldwide, with about a third of them focused on services and analytics.
^Back To Top



Oracle announces 83 new Oracle accelerate solutions for midsize companies around the world
Demonstrating its continued commitment to delivering best-in-class applications for organizations of all sizes, Oracle announced that its partners have introduced more than 83 new Oracle Accelerate Solutions for midsize organizations. Oracle Accelerate is Oracle's approach to provide rapid implementation business software solutions to midsize organizations. Oracle Accelerate solutions include Oracle's enterprise-class software delivered with business accelerators, rapid implementation tools and templates, available from Oracle PartnerNetwork (OPN) partners and Oracle Consulting. To help midsize companies take advantage of an increasing number of Oracle Applications, partners have created new solutions for Oracle Enterprise Governance, Risk, and Compliance (GRC) Manager, Oracle's Siebel Clinical Trial Management System and Oracle Business Intelligence (BI) Applications. The Oracle Accelerate program has expanded with the addition of 41 more partners globally over the past nine months, including 25 new partners in Europe. These partners and their solutions can help customers dramatically reduce implementation time, complexity, cost and risk.
^Back To Top



Symantec Enterprise Vault 10 reduces the risks of using social media tools for business
Symantec Corp. announced the availability of Enterprise Vault 10, the new version of its email and content archiving software that now features Symantec's data loss prevention technology to analyze Microsoft Exchange email content and metadata to help determine the archiving and retention strategy for all messages. Email content and metadata are automatically classified and assigned the appropriate archiving and retention policy, and can even be flagged to be reviewed for compliance reasons. Another new feature of Enterprise Vault 10 is the ability to archive all social media interactions for compliance and eDiscovery purposes.
^Back To Top



Nexsan demonstrates energy efficient storage systems to power-constrained enterprises in Japan
Nexsan highlighted activities in Japan as part of its efforts to lower IT infrastructure energy consumption in light of recent power restrictions. Nexsan demonstrated the new E18 and E60, in addition to the company's popular iSeries and SATABeast storage systems at Japan's largest storage industry event -- Data Storage Expo 2011. The latest technologies from Nexsan include its line of power-managed storage systems featuring AutoMAID (Automatic Massive Array of Idle Disks). This evolutionary energy saving technology transparently places disk drives into an idle state to vastly reduce power and cooling costs. Nexsan has a reputation for providing high-density storage systems optimized for highly efficient data center environments. The company's storage systems maintain a small form factor, superior energy efficiency, enterprise-class performance, availability and reliability as proven in more than 25,000 deployments globally.
^Back To Top



ASCDI Meeting Information
ASCDI NOW Back Issues
Latest Telecom News


The Receivables Exchange



Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit membership/RequestInfo.aspx.

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

DecisionOne -

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



Find A Dealer
Find A Vendor
Send Us News
Contact the ASCDI
Technology Training & Info