September 26, 2011

Upcoming Meeting Notice

The Association of Service and Computer Dealers International (ASCDI) is a 30 year old, worldwide non-profit organization made up of companies who provide technology solutions, technical support or value added services to the business community.

Members and non-members are invited to learn how to grow your business, find new business opportunities, hear from industry representatives and enjoy some fabulous networking events at our conferences:

October 26 - 28, 2011
Hamburg, Germany

February 1 - 3, 2012
Kuala Lumpur, Malaysia

March 7 - 9, 2012
Clearwater Beach, Florida   USA

Click here for more information on ALL ASCDI MEETINGS, to view the agendas, lodging details, attendee lists and to REGISTER AT THE EARLY BIRD RATE.


Deal data


TwilioCon sells out: inaugural conference for developers and entrepreneurs building the future of cloud communications
Twilio announced that they have sold out their inaugural TwilioCon event, a new two-day conference created by the company. TwilioCon will bring together the creators of Twilio-powered businesses, technology experts and business leaders for two days of intense learning and fun, including a hackathon, one-on-one access to Twilio product teams, fabulous food and drink from local San Francisco vendors, and of course the requisite conference after-party. Prominent industry dealmaker, Ron Conway, will be a featured speaker, as well as angel investor Dave McClure. Other speakers and moderators on the agenda include former Pixar CTO Oren Jacob, reporters Jolie O’Dell of VentureBeat, Alastair Goldfisher of Thomson Reuters and Matt Rosoff of Business Insider, as well as up-and-coming developers such as Kevin Whinnery from Appcelerator and Ian Hunter from Zaarly. Twilio’s own CEO, Jeff Lawson, will also deliver a high-energy keynote presentation geared towards the inventive, curious, tech savvy audience that will be in attendance.
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Deal data

Licensing Executives Society (U.S.A. and Canada) to release new data on high tech industry deal terms and royalty rates
Recent bombshell deals like the Nortel auction and Google’s purchase of Motorola Mobility have shined a white-hot spotlight on the power of intellectual property (IP) transactions. But specifics on high technology deals have not been available — until now. The Licensing Executives Society (U.S.A. & Canada), Inc. will release preliminary results from its inaugural High Technology Sector Royalty Rates and Deal Terms Survey during a special mini-plenary session at its Annual Meeting, October 16-18 in San Diego. For years, in this industry that relies on successful collaborations, alliances and deal-making, there have been major gaps in deal data to help inform, teach and guide professionals in future negotiations. LES (USA & Canada) has addressed this gap with a broad-reaching ‘Royalty Rate and Deal Terms Survey’ initiative that is gathering deal term data by industry sector. To date the society has completed similar surveys looking at deal term and royalty rate data in the life sciences/health care sector and the chemicals/energy/environmental and materials sector.
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HP ensures delivery and receipt of critical information for businesses with HP Exstream 8.0
HP introduced HP Exstream 8.0, the latest version of its top-ranked customer communication management solution, enabling global enterprises to build loyalty and form long-lasting customer relationships while saving millions of dollars annually and driving top-line revenue growth. Unveiled at the HP Exstream User’s Conference, HP Exstream 8.0 now enables assured delivery and receipt of on-demand documents, electronic signatures for accelerated transactions and expanded multichannel capabilities. HP Exstream 8.0 offers expanded HP Exstream Multichannel capabilities, delivering customer communications across multiple electronic channels including the web, SMS and email, while also providing personalized, real-time content for smartphone and tablet-based apps. This can generate new revenue opportunities, reduce costs and increase customer satisfaction.

HP unveils expanded enterprise security solutions for the instant-on enterprise
HP announced its expanded Enterprise Security Solutions portfolio, designed to help enterprises establish and execute a comprehensive security strategy that addresses threats and potential liabilities resulting from the rise of mobility, cloud computing and social media. HP is now offering a one-day Enterprise Security Discovery Workshop based on the HP Enterprise Security Solutions framework, which enables clients to identify the interaction required between information management and security operations. In addition, HP released the HP Digital Vaccine Labs’ (DVLabs) Cyber Security Risks Report, which offers clients a detailed look at vulnerability, threat and attack data for the first half of 2011.

By combining market-leading capabilities from ArcSight, an HP company; Fortify, an HP company; and HP TippingPoint, HP has established a foundation for the unified approach to enterprise security. The HP Security Intelligence and Risk Management platform offers advanced correlation, application protection and network defense technology to protect applications and IT infrastructures from sophisticated cyberthreats. Supported by a wide network of partners, the platform helps organizations reduce risk from existing infrastructures, provide security testing and remediation for existing applications, and establish a foundation to deploy future systems within a secure environment.
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Retailers generate high-volume sales with IBM solution for smarter commerce
IBM introduced an optimized hardware and software solution designed to help retailers quickly turn customer insight into action and increase sales revenues. The Smarter Commerce on Power Systems solution is the latest edition of IBM’s growing portfolio of solutions for Smarter Commerce. This solution focuses on tightly integrating systems based on IBM POWER7 processor technology and WebSphere Commerce software to provide high-volume retailers with the ability to personalize their customers’ online shopping experiences, handle online sales surges during peak shopping seasons without loss of performance and integrate customer buying information across all sales channels including online, mobile, in-store, POS and site kiosks. Power Systems are built to manage demanding applications that rely on processing an enormous number of concurrent transactions and data while analyzing information in real time. Retailers can quickly scale their systems to handle large volumes of online shoppers during times like the back-to-school shopping season, Cyber Monday or Black Friday, without impacting performance.
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Oracle releases Oracle Solaris 10 8/11
Oracle announced immediate availability of Oracle Solaris 10 8/11, which provides enhancements to Oracle Solaris ZFS and Oracle Solaris install technologies, advanced support for the latest SPARC and x86 systems and Oracle Database 11g performance improvements. Oracle Solaris 10 8/11 features include:

  • Advances in the Oracle Solaris ZFS provide customers with new tools that make it possible to standardize on ZFS as a root file system across all their Oracle Solaris 10 systems while delivering industry leading data management with unique built in features like de-duplication, snapshots and cloning.

  • Ability to install a system from an Oracle Solaris ZFS Flash Archive, either on bare metal or with Oracle Solaris Live Upgrade, providing additional options for fast deployments and disaster recovery.

  • Faster reboot for SPARC systems which can reduce system maintenance planned downtime.

  • Significant improvements in Oracle Database 11g startup time and shutdown time for customers using large amounts of IMS (Intimate Shared Memory).

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Cooper B-Line provides superior protection for network equipment
Cooper B-Line introduces its line of rack security products to help protect critical equipment and networks. Designed to be adaptable for a wide range of applications – from government to retail – the line of rack security devices from Cooper B-Line includes small and large server boots, server boots with extension rails, and patch panel protectors. These rack security products allow customers to protect their equipment without needing to secure an entire room or use an enclosed cabinet. Providing a first layer of security, Cooper B-Line’s rack security products were designed with hardware that attaches inside the enclosure and is not accessible when the door is locked. When access is necessary, only the key is required, eliminating the need for special equipment or passwords, saving time when access to the equipment is imperative. Additionally, Cooper B-Line’s rack security products were designed with mesh doors to provide visibility, allowing the equipment status to be easily checked with a simple visual inspection.

Vircom announces certification of modusGate 5.1 for Microsoft Windows Server 2008 R2
Vircom Inc. announced the certification of modusGate 5.1 for Microsoft Windows Server 2008 R2. The "Certified for Windows Server 2008 R2" designation proves that modusGate 5.1 is fully compatible with Windows Server 2008 R2 and complies with Microsoft’s high standards of recommended practices. modusGate 5.1 is Vircom’s latest version of its email security and anti-spam gateway software that provides protection for Exchange/SMTP email servers from viruses, phishing, malware and data leakage. Optimized for small and medium-sized corporate and service provider environments, modusGate 5.1 runs on Windows 2003, 2008 and now 2008 R2, as well as Virtual Machines. Using directQuarantine, an Outlook add-on module for modusGate, users can also safely access quarantined emails directly from Outlook.
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Digium’s Switchvox wins “Best of Show” at ITEXPO West 2011
Digium Inc. announced that its Switchvox family of unified communications (UC) solutions has received the “Best of Show” award in the SMB category at ITEXPO West 2011. Switchvox is based on Asterisk, the world’s most widely adopted open source communications engine. Because Asterisk is at its core, Switchvox can offer a feature set that rivals those of the most expensive UC solutions, but at a price that small businesses can afford. Digium, the UC solution leader, imposes no licensing charges for advanced features, such as those that extend the power of the UC system to employees’ mobile devices with complete mobile integration through fixed mobile convergence (FMC). Business-enhancing features, such as and SugarCRM integration, visual voicemail, call queues and an interactive dashboard, Switchboard, are available to every customer with every Switchvox SMB product.
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Only ATN offers safe, secure and closed-end trading with dealers only - no end users! Only the ASCDI Guarantee backs the ATN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit membership/RequestInfo.aspx.

ASCDI At Your Service


IBM's Third Party Practices & Sales team provides exclusive support for leasing companies, brokers, dealers, refurbishers and maintainers in the US.

Contact the Technical Support Management Office (TSMO) in Poughkeepsie, NY, for normal order processing requests, including IBM service requests (except break/fix maintenance). Their number is 800-426-4955, option 1, or you may fax your request to 845-433-4664 (Attention: TSMO), or e-mail to [email protected].

Requests for break/fix IBM service can be made by contacting IBM at 888-426-4343 (follow the prompts). Be prepared to provide your IBM customer number (or customer name and address), customer contact name, phone number, machine type/model, and serial number.

Also, consider connecting with Tim Glinski at IBM on for regular third party customer updates.


Incent your IBM System i customers to talk to you this month. Help them get a valuable NGS query tool without paying a license fee. We’ll handle the software delivery and support. You’ll be a hero. Let us create a custom promotion for your company. (800) 824-1220 ext 254

Contact:  Bill Langston
Ph: 916 920-2200 ext 254
[email protected]


MVSS is a Third Party Maintenance service provider and owns MVSS Brokerage. MVSS specializes in UNIX and provides maintenance for Intel and storage equipment. We sell indirectly through channel partners exclusively and provide the necessary resources to win business. MVSS is offering ASCDI members access to Gold Pricing - for highly competitive maintenance pricing, call us today!

Undertaking maintenance agreements across the globe in Australia, NZ, Japan, Hong Kong, Europe and Middle East.

Contact:  Mal Fraser Clay
Ph: +61-2-9428-8777
[email protected]

DecisionOne -

DecisionOne announces ASCDI program launch
DecisionOne provides cost effective, local, reliable technology support services including remote, onsite and logistics services. We offer break/fix services nationwide for Sun, IBM, and HP used and refurbished equipment. Call now for pricing and check out our new website at
Contact: Susan Warnke
Phone: 612-253-4218
[email protected]


Trident is a third party cross platform hardware maintenance provider for Sun, HP and Dell.  Trident services new and used equipment and can help equipment resellers and vendors increase their footprint with customers.  “End of Life” is a specialty. 
Contact:  Steve Studley
Phone:  202-558-5527
[email protected]



Bulletproof your support and expand your maintenance budget. Independent Multi-vendor Enterprise Support from Olympic Support offers big discounts on manufacturers listed support costs and provides better coverage and fix times compared to vendor & OEM packages. Find out how you can profit from our success.
Contact: Roger Taylor
[email protected]


Reduce Your Data Center Support Costs 25% – 40%
Akibia is a 20-year old global provider of multivendor systems maintenance services, including support for Sun, HP and Dell systems. Our customized SLAs and unique approach results in 25-40 percent cost savings compared to other maintenance providers.
Call 1-866-4-AKIBIA x 4907 for more information.

Micro Memory Bank offers on-line division now offers consumers even more choices. Memory upgrades for Dell, IBM, Apple, DEC, HP, Sun and hundreds of others are all available for purchase online or by calling 877-ADD-RAM9.

What separates from the competition is the Memory Wizard tool; a proprietary feature that enables the site visitor to find their exact memory type with the click of a button.

Contact: Bob Kanoff
Phone: 215-643-6020



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