Free pass to VoiceCon 2006, Orlando: details here
NATD Charities Winter Conference 2006
- $5,000 award winner
Nortel sees $2.47 bln charge to
settle lawsuits
Meet the new
members
A record 225 attendees representing 200 companies attended
the recent NATD Meeting in Orlando, Florida. The following were elected into
membership at the January meeting:
Tigerpaw Software, Inc. Tigerpaw Software, Inc. is a leading developer of
end-to-end CRM software for small and midsize companies. The award-winning
Tigerpaw CRM+ software suite empowers thousands of businesses to manage and
automate their marketing, sales, service and inventory functions. While CRM+
is used in many industries, it is generally accepted as the leading service
business software for telecom resellers, VAR's, and interconnects. Tigerpaw
was founded in 1984 and is owned and operated by CEO Dave Foxall, President
Linda Foxall, Vice President James Foxall and CFO Chris Wright. Visit www.tigerpawsoftware.com. Glenn Antonucci Tigerpaw Software, Inc. tel: 402.592.4544 x3118 fax: 402.592.7317 [email protected]
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NATD in the News
ScanSource makes
Forbes’ “Best Big Companies” list for second straight year ScanSource, Inc., a leading international value-added
distributor of specialty technology products, has been named to Forbes
Magazine's Platinum 400, Best Big Companies in America list for 2006. Based
on its five-year total return of 18.7% as computed by Forbes, ScanSource
ranked 6th out of all technology companies and number 203 overall. Forbes
Magazine develops its Forbes Platinum 400 list by first starting with
companies having more than $1 billion in revenue and then evaluating these companies'
sales and earnings growth over five years and the last 12 months. The
companies are ranked within 26 different industries based on governance,
earnings quality and financial soundness. Visit www.scansource.com. ASCDI Chair attends NATD Meeting As convergence continues, synergies grow between dealer
groups ASCDI Chairman Evan Windholz of Frontier Computer
Corporation attended the North American Association of Telecommunication
Dealers (NATD) Meeting in Orlando, FL, in late January in search of finding
synergies between the two groups. Windholz was particularly interested in
NATD’s expanding involvement with the Cisco product line, as well as other
products typically considered ‘data.’ “As telecom networking and data
networking technologies converge, it makes sense for the NATD and ASCDI
leadership to look for ways to work together and to develop meaningful
programming for both memberships,” said Windholz. The change in focus from used to new in telecom is another
shared experience. The two groups began over twenty years ago, both primarily
consisting of companies selling used technology products: computers in the
case of ASCDI and telephony gear in the case of NATD. Increasingly, however,
many NATD members have become authorized dealers of new complete platforms
and/or accessories, even while continuing to have a secondary market
business. As a result the NATD has been strengthening its direct
relation-ships with OEMs such as Avaya and Cisco. This shift occurred in the
data world some years earlier, so that the ASCDI’s migration path may have
much to offer the NATD as telecom evolves to a more software based industry. Visit www.ascdi.com. Return to top
NATD Charities Winter
Conference 2006 - $5,000 award winner American
Legion Auxiliary Unit 270; McLean, Virginia No Soldier Left in Need Project This charitable project works with our wounded and injured
military with three types of injuries: amputees, sight impairments and head
trauma. These are the men and women who would most likely benefit the most
from volunteer agency assistance…with the hope that the group remains small
enough that the assistance will prove to be substantial to all involved. The NATD Charities donation will allow the program to
continue providing tutorial work to teach Braille via computer, in addition
to working with learning devices from the Columbia Light-house for the
Blind. Other services provided to our
wounded servicemen via this award-winning charity founded by The American
Legion Auxilary: Home visitation is made by volunteers from the Legion,
with all costs involved in transportation being paid by the volunteers. These
home visits bring to the veteran counseling, rehabilitation and training that
simply is not being sufficiently supplied by the VA. One hundred percent of the donations
received for this project are given to the disabled veterans, with all
administrative costs paid by the American Legion or donated. The assistance provided depends on the
needs that are not being met by the VA as each wounded veteran is addressed
on a unique basis. Denny McBroom Chairperson NATD Charities Thank you to the following companies who sponsored holes
at the NATD Charity Golf Tournament, held during the Winter NATD membership
meeting: ATL Enterprises Inc.; BSL Telephone Services Inc.; Boyle
& Voss, P.A.; CADAC, Inc.; Dan-Mar Components Inc.; Daycom Systems Inc.;
Fonesys Communications Inc.; Hi-Line Supply Inc.; HSI, Inc.; Mastor Telecom;
Metroline, Inc.; NTTN; Platinum; Protech Communications Inc.; Refurb
Supplies; Simpson Telecom Group; South Supply, LLC; T & T Communications
Inc.; Tech-Pack, Inc.; Teleswitch Telecommunications; Tele/Systems Inventory
Mgt. Inc.; T.R.C.A.; Telecom Source Inc.; Telpro, Inc.; Voda One Corp.;
Williams Telecommunications Corp. News in Review
Enterprise
Quintum announces new
Tenor AF VoIP Gateway for SMBs Quintum Technologies, a leading innovator in VoIP
technologies, announced their new Tenor AF switch, designed for 8 analog
lines in both station side and trunk side configurations. The new Tenor AF
supports up to 8 simultaneous VoIP calls. It has a smaller footprint than the
current Tenor AS and offers up to twice as much capacity. More importantly,
it has a significantly smaller footprint than the Tenor AX model that
currently supports 8 VoIP calls. The Tenor AF, designed for small to medium
sized enterprises, can intelligently route calls between the VoIP, a
traditional PBX/analog phone or the PSTN.
With its universal dial plan, the Tenor AF can support both public and
unique dialing requirements. Visit www.quintum.com. Return to top
Tom’s Corner: Understanding technology better with Tom Cross Scripting languages often used with ASP include VBScript,
Jscript and JavaScript. SALT-Speech Applications Language Tags adds voice
commands to web applications. SALT is
an extended set of markup (meta) tags based on XML-eXtensible Markup Language
though compatible with HTML-Hyper-Text Markup Language and others. Here are
some examples of Voice-based WEB applications including Yellow Page access
driven by PDA-Personal Digital Assistants and cellular technology. SOAP-Simple Open Access Protocol defines
how to package/ format a database request (OLAP) as an XML string (bits of
data) that can be transported via HTTP-Hyper-Text Transfer Protocol (Layer
5-7). SALT consists of a series of
software applications meta-tags that are captured, interpreted and responds
to audio-voice and DTMF-Dual Tone Multi-Frequency (touch tone) input. SALT will use RPC-Remote Procedure Calls also known as an
API-Applications Programming Interface to activate database
applications. An example would be to
use voice commands to retrieve benefits information (shown here). An RPC is a software programming function
that allows one software program to activate (call function) another software
program. An RPC can start a software
program to begin (dial a modem), retrieve information or other function. RPCs are used to allow third-party
programmers to start functions (dial phone) without giving their access to
source code (human readable). RPCs
simplify integration of one computer program with another. The animated TECH-Tip tutorial is available at http://www.techtionary.com. Return to top
OEM Roundup
Avaya
Developer
NICE and Avaya extend alliance to deliver IP-based
contact center solutions NICE Systems, a leading global provider of advanced
solutions that enable organizations to extract Insight from Interactions to
drive perfor-mance, and Avaya Inc. announced that they have signed an
agreement that extends their scope of collaboration to deliver the benefits
of IP contact centers to businesses. Building on the success of its existing
partnership and a shared vision for IP-based contact centers, the extended
alliance will include developing a joint offering of a suite of applications,
working on strategic marketing initiatives and increasing resources to
leverage shared business opportunities. The joint solution provides quality
monitoring, branch recording, centralized storage, liability and interaction
analytics. It is an integral part of NICE's unified product architecture, and
leverages the Communi-cation Manager API of Avaya Applications Enable-ment
Services (AES), a suite of Web services that provides rich integration with
Avaya's converged communications applications. Visit www.avaya.com or www.nice.com.
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Nortel
Nortel enables new
rural market SIP access solutions Visit www.nortel.com. Nortel sees $2.47 bln
charge to settle lawsuits Nortel Networks Corp. said it has agreed in principle to
pay $2.47 billion to settle two class-action lawsuits stemming from an
accounting scandal that has rocked the company. Nortel said it wanted a
settlement so that it could focus on rebuilding its business. It was hit with
the lawsuits from shareholders who said they lost money because Nortel
revised its financial outlook in 2001 and needed to restate financial results
from 2001 through 2003 to correct bookkeeping errors. Under the proposed
deal, Nortel will pay $575 million in cash from its reserves and issue 628.7
million of its common shares, or 14.5 percent of its current equity. It sees
a total charge of $2.47 billion, or 57 cents a share. The settlement will
also include one-half of any money Nortel recovers in its lawsuits against
senior officers fired in connection with the accounting debacle. Visit www.nortelnetworks.com. Return to top
The Flag: EU & International Telecom News for
IATD Members
Voyages answers wilderness challenge with Mitel IP Telephony
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Resources
Technology Training & Information NATD Charity: Give a gift that really matters! NATD Charities Winter Conference 2006 - $5,000
award winner: American Legion
Auxiliary Unit 270 McLean, Virginia No Soldier Left in
Need Project This charitable project works with our wounded and injured
military with three types of injuries: amputees, sight impairments and head
trauma. These are the men and women who would most likely benefit the most
from volunteer agency assistance…with the hope that the group remains small
enough that the assistance will prove to be substantial to all involved. NATD Charities: Vets Are 2006 Focus Help us donate 1,000,000 miles to help vets
get needed medical care or help veteran’s families with medically related
travel needs. Please contact Denny McBroom [email protected]
to document your mile pledge. Please visit Hero Miles at http://www.fisherhouse.org/programs/heroMiles.shtml Please visit our newly revamped page at http://www.natd.com/public/committees/charitycommittee.asp Sponsors
Plug Into Profit! –
Monitoring, Maintenance, Service and more for Any PBX & Any
network device!
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