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London 2006

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REGISTER NOW FOR LONDON: http://www.natd.com/public/pages/meeting.asp

Two years ago, the North American Association of Telecommunications Dealers formed a division called the International Association of Telecommunications Dealers in order to expand our reach across the Atlantic Ocean.  Last year, we held our first meeting in Europe.  This year, we continue the tradition.  In order to encourage and foster the growth an international NATD, we are making this meeting in London the "summer meeting" of the NATD.

 

We hope that the North American Members of NATD will join us in this growing international market along with our colleagues and members from Europe.  There will be Phillips, CISCO, Avaya, Siemens, Nortel, Alcatel, Ericson and other such dealers present.  The agenda will consist of both educational sessions and networking opportunities.

 

Your industry review for: May 29, 2006

 

Upfront

Markets

New PBX products

 

Mitel

NEC

Nortel

Siemens

 

NATD in the News

NATD Services

The Flag – EU & International News

 

Mitel Networks Corporation files for U.S. and Canadian IPO

Nortel Networks warns of wider losses

NEC Unified Solutions tops professional services market

 

NATD in the News

Veramark announces order from leading healthcare provider

Veramark Technologies, Inc. announced a VeraSMART order valued at over $120,000 from a leading provider of healthcare products and services. The customer's major goal is to achieve financial transparency for the operating costs of voice services by providing their cost center managers the means to identify and control usage costs and isolate errant calling behavior. The customer plans to deploy the VeraSMART solution for 20,000 extensions at 23 sites on voice networks comprising both Cisco CallManager, which supports VoIP and traditional PBX's. In addition to SMART Directory, the core module of the VeraSMART platform, the customer purchased SMART Call Accounting for data collection and reporting, Reliable Session Protocol (RSP), Cisco CallManager interfaces, Pollable Storage Units (PSUs) for collecting data from the traditional PBX's, and the EZ-Share data sharing utility for seamless import of directory information from a third-party software package.

Visit www.veramark.com.

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Upfront

XETA acquires Hitachi Telecom's PBX business
XETA Technologies announced that it has acquired the PBX business of Hitachi Telecom (USA), Inc.  Under the terms of the agreement, XETA will fulfill HITEL's surviving obligations under HITEL's Authorized Distributor Agreements, which covers all support for HITEL's HCX5000 PBX systems, including service, technical support and parts supply. The purchase price included XETA's assumption of the surviving obligations. To ensure a seamless transition for the distributors' benefit, HITEL provided a transition fee to XETA and will provide transition services. The acquired business is expected to generate future revenue for XETA in the form of technical support fees, software upgrades and parts sales.

Visit www.xeta.com or www.hitachitelecom.com.

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News in Review

Markets

New study analyzes market for VoIP

Research and Markets has announced the addition of "Enterprise VoIP Market Trends, 2005-2008" to their offering. This is a study that will analyze the market for Voice-over-IP/Internet telephony in small, mid-sized and large organizations. The study will focus on the key issues that organiza-tions consider in evaluating VoIP systems, their likelihood of adopting VoIP, the vendors that they will consider when evaluating VoIP and vendors' marketing messages that will most resonate with prospective customers. This report is focused on the specific information requirements of vendors that currently offer or are considering offering VoIP functionality. For more information visit www.researchandmarkets.com/reports/c36541.

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New PBX products

ShoreTel delivers feature-rich IP key system functionality

ShoreTel, Inc. announced a new release of its award-winning IP telephony platform that raises the bar for systems aimed at branch offices and small businesses demanding key system functionality. With this introduction, ShoreTel offers the only key system emulation that is part of a single hardware and software platform that spans all levels of key system and PBX functionality, addressing the needs of organizations with 10 to 10,000 employees.  ShoreTel 6.1 introduces new key system capabilities that combine the features users in this market expect with the flexibility, manageability, usability and cost-effectiveness of ShoreTel’s unique VoIP technology.  The star of this latest release is the ShorePhone IP 212k, an ergonomic IP key system telephone with 12 programmable buttons, exceptional audio quality and big LCD display. Other features debuting in this new ShoreTel release include a gigabit IP phone, the IP 560g; a new staff IP phone, the IP 230; expanded support of international require-ments; Centrex flash capabilities; personal-assistant and Caller-ID enhancements.
Visit www.shoretel.com.

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OEM Roundup

Mitel

Mitel Networks Corporation files for U.S. and Canadian IPO

Mitel Networks Corporation announced that it has filed a registration statement with the U.S. Securities and Exchange Commission and a preliminary prospectus with securities regulators in all of the provinces and territories in Canada in preparation for an initial public offering of its common shares. Morgan Stanley & Co. Inc. and RBC Capital Markets are joint bookrunners for the offering. The underwriting syndicate also includes Merrill Lynch & Co., Genuity Capital Markets, Thomas Weisel Partners and National Bank Financial. A registration statement relating to these securities has been filed with the U.S. Securities and Exchange Commission but has not yet become effective. A preliminary prospectus has also been filed with Canadian provincial and territorial securities commissions but has not yet become final for the purposes of a distribution to the public in Canada.

Visit www.sec.gov or www.sedar.com.

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NEC

NEC Unified Solutions tops professional services market

NEC Unified Solutions, Inc. (NEC) announced its success in InfoTech's InfoTrack for Enterprise Services: Professional Services Track report, published in December 2005. NEC excelled in several key categories outlined in the report, including installation and implementation (I & I) of voice systems, applications and data networking equipment. In addition, NEC's security services offerings ranked highest among customers, receiving a perfect score in the enterprise segment. Enterprise buyers gave NEC's voice installation service an overall customer satisfaction rating of 4.35 out of a possible 5, with 5 being "extremely satisfied," the highest score received by any provider included in the report. In addition, enterprise end-users indicated they would "definitely" consider purchasing future integration and implementation of voice applications from NEC. Similarly, small and medium businesses (SMB) surveyed gave both NEC's security assessment and IP readiness assessment top marks in their respective categories. The InfoTech survey was developed with four shareholder groups: manufacturer service providers, voice and IP system services vendors, enterprise consultants and end users.

Visit www.necunified.com or http://www.accessintel-infotech.com.

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Nortel

Nortel Networks warns of wider losses

Nortel Networks cautioned that its first-quarter loss would be slightly higher than the $48m loss for the same period last year. Revenues are expected to be flat at best. Reiterating pledges to provide full financial transparency and improve its corporate governance standards, the Ontario-based telecommunications equipment maker also revised its gross margin projection for the year to 40 percent of revenue and operating expenses, from the "low 40s" estimate provided in March. Adverse currency movements and growth-related expenses have offset productivity gains. The revisions were contained in a fortnightly report to Canadian securities regulators that Nortel is required to make as part of continuing investigations into accounting irregularities. Nortel executives told analysts that competition was intense but that they expected improved demand in the second half of this year. Revenues for the year as a whole are expected to grow by close to 10 percent. The company also provided more details of its business plans, saying it aimed for a market share of at least 20 percent in all its products.

Visit www.nortelnetworks.com.

 

Flextronics, Nortel complete transfer of Calgary operations

Flextronics and Nortel have completed the transfer of the manufacturing operations and related assets - including product integration, testing, repair and logistics operations - of Nortel's Systems House in Calgary to Flextronics. Approximately 650 employees in Calgary will transfer to Flextronics as part of the final phase of the previously announced agreement. Joel Hackney, senior vice president of Global Operations and Quality at Nortel, said the goal from the beginning was to create an industry-leading supply chain: "Working with Flextronics, our customers can expect superior value through delivery agility, global reach, cost competitiveness, excellent quality and skilled people. This initiative was unprecedented in our industry in terms of size and scope. We have transferred essentially all of our remaining major manufacturing activities to a world-class electronics manufacturing services provider, leaving Nortel to focus on making business simple for its customers through development and integration of world-class communications and networking solutions.”

Visit www.flextronics.com or www.nortel.com.

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Siemens

Enterprise solution integrates with Micro-soft, SAP and Siebel CRM applications

Siemens Communications Inc. announced HiPath ProCenter Enterprise Version 7.0, a new Internet protocol-ready contact center solution designed to help enterprises improve first-contact resolution, drive up productivity and increase customer satis-faction. The solution includes pre-built integrations with front-office customer relationship management (CRM) applications from Microsoft Corp., SAP AG and Siebel Systems. The Siemens HiPath ProCenter Enterprise solution helps enterprises improve the efficiencies of multiple customer interaction channels – including voice, e-mail and live Web interactions – with Siemens’ award-winning presence and collaboration tools. With presence-driven applications, front-line agents can get real-time information about the availability of subject matter experts and connect to them across various media types throughout the enterprise.

Visit www.usa.siemens.com/communications.

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The Flag:  EU & International Telecom News for IATD Members

Cisco introduces new Unified Communications system

Cisco Systems introduced in India the Cisco Unified Communications system, a new suite of voice, data and video products and applications specifically designed to help organizations of all sizes to communicate more effectively. The system will allow customers to integrate their communica-tions system with their IT infrastructure, stream-lining business processes for the way effective businesses need to work today. Based on the Cisco Service-Oriented Network Architecture (SONA) announced in December 2005, the Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network. By using the IT data network as the service delivery platform, the system helps workers to reach the right resource the first time by delivering presence and preference information to an organization’s employees.
Visit www.cisco.com.

 

European Summer Conference charity event

The IATD Charity Committee would like to ask all telecom companies to help us raise money at the upcoming European Summer Conference for a charity in the UK called Centrepoint.  Centrepoint is a wonderful organization that works to improve the lives of homeless young people throughout the UK.  For more information about Centrepoint, please visit www.centrepoint.org.

 

Here's how you can help and have fun at the same time!   Come to the IATD meeting in London on 29 June - 1 July and sign up for the following event:  1:00pm on Saturday, 1 July – Networking Lunch and Charity Pub Crawl.  You can help by joining in the Pub Crawl (proceeds go directly to Centre-point) or sponsoring a pub for $250.00 (your name will be listed on the drink tickets and in the binder).  To sign up and participate, please call the NATD office at 561-266-9440.  Thank you for helping us make this a success.

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Sponsors

 

Exciting Exhibit and Sponsorship Opportunities at INNUA’s Global Connect 2006

http://w3.innua.org/gc2006/natd

 

By exhibiting or sponsoring at Global Connect 2006, your company will gain access to thousands of Nortel telecom and IT professionals, allowing you the opportunity to promote your products and services to a highly qualified audience, gain exposure and increased awareness for your company and expand your prospect list. Nortel professionals look to INNUA year-round for information and education and recognize INNUA’s Global Connect as the top industry event to explore new products and receive training.

 

Contact Brad Putz: 312.673.5994 or [email protected] for more information.

 

 

 

 

Sales$marts Drive Time Audio CD from the JS Group covers a 12-step selling process that has helped sales reps obtain their maximum potential. 20 minute sessions over 12 days is all it takes to have the keys to selling success.

http://thejsgroup.com/salessmartscd.cfm

 

 

 

 

Plug Into Profit! –

Monitoring, Maintenance, Service and more for Any PBX & Any network device!
OutPost Sentinel provides an integrated hardware and software solution that delivers everything necessary to remotely access, efficiently manage and proactively monitor your customer’s PBX as well as any other console device such as routers, switches, frame relays etc. SAM (Sentinel Alarm Manager) provides a powerful and flexible centralized, scalable reporting, alarm monitoring and automated call escalation procedures for all phone systems, servers and networking equipment. To see how you can get this comprehensive, leading technology to work for you and your customers email: [email protected] or call 1-877-868-8767. www.pbxmonitor.com

 

 

 



Check out the Next Generation of Quintum MultiPath Tenors!
Quintum Tenor MultiPath Switches support both H.323 and SIP!  Tenors assure QoS through MID-CALL transparent failover switching between IP and public phone network.  Unique design makes it easy to install in any existing network. Ranked #3 in NJ Technology Fast 50 and #2 in market share of low density gateways. Rated UP TO SPEC by Tolly. Read white papers, case studies and application notes at: http://www.quintum.com
 

 

 



Ship with CTS- Now a member of World Cargo Alliance
Computer Transportation Services, Ltd. is now a member of World Cargo Alliance, Inc.  WCA is the world’s largest network of independent air and ocean forwarders in the world and was established in 1998 with no freight forwarders in ownership, thus preserving group neutrality and ensuring equal benefits for all members. Visit our innovative Ballpark Rates - http://www.ballparkrates.com, the instant online transportation rating program for blanket-wrap trucking, economy motor freight and time definite air freight services. Call 1-800-831-0030 or email Todd Partridge, [email protected] for more information.
 

 

 

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NATD World wants your opinion: How can we better serve you? Do you need more coverage of certain topics or less of others? Please email us your ideas…and news tips to [email protected] by May 31

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