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Two years ago, the North American Association of Telecommunications Dealers formed a division called the International Association of Telecommunications Dealers in order to expand our reach across the Atlantic Ocean. Last year, we held our first meeting in Europe. This year, we continue the tradition. In order to encourage and foster the growth an international NATD, we are making this meeting in London the "summer meeting" of the NATD.
We hope that the North American Members of NATD will join us in this growing international market along with our colleagues and members from Europe. There will be Phillips, CISCO, Avaya, Siemens, Nortel, Alcatel, Ericson and other such dealers present. The agenda will consist of both educational sessions and networking opportunities.
Veramark announces order from leading healthcare provider
Veramark Technologies, Inc. announced a VeraSMART order valued at over $120,000 from a leading provider of healthcare products and services. The customer's major goal is to achieve financial transparency for the operating costs of voice services by providing their cost center managers the means to identify and control usage costs and isolate errant calling behavior. The customer plans to deploy the VeraSMART solution for 20,000 extensions at 23 sites on voice networks comprising both Cisco CallManager, which supports VoIP and traditional PBX's. In addition to SMART Directory, the core module of the VeraSMART platform, the customer purchased SMART Call Accounting for data collection and reporting, Reliable Session Protocol (RSP), Cisco CallManager interfaces, Pollable Storage Units (PSUs) for collecting data from the traditional PBX's, and the EZ-Share data sharing utility for seamless import of directory information from a third-party software package.
acquires Hitachi Telecom's PBX business
Visit www.xeta.com or www.hitachitelecom.com.
New study analyzes market for VoIP
Research and Markets has announced the addition of "Enterprise VoIP Market Trends, 2005-2008" to their offering. This is a study that will analyze the market for Voice-over-IP/Internet telephony in small, mid-sized and large organizations. The study will focus on the key issues that organiza-tions consider in evaluating VoIP systems, their likelihood of adopting VoIP, the vendors that they will consider when evaluating VoIP and vendors' marketing messages that will most resonate with prospective customers. This report is focused on the specific information requirements of vendors that currently offer or are considering offering VoIP functionality. For more information visit www.researchandmarkets.com/reports/c36541.
ShoreTel delivers feature-rich IP key system functionality
ShoreTel, Inc. announced a new release of its
award-winning IP telephony platform that raises the bar for systems aimed at
branch offices and small businesses demanding key system functionality. With
this introduction, ShoreTel offers the only key system emulation that is part
of a single hardware and software platform that spans all levels of key
system and PBX functionality, addressing the needs of organizations with 10
to 10,000 employees. ShoreTel 6.1 introduces new key system
capabilities that combine the features users in this market expect with the
flexibility, manageability, usability and cost-effectiveness of ShoreTel’s
unique VoIP technology. The star of this latest release is the
ShorePhone IP 212k, an ergonomic IP key system telephone with 12 programmable
buttons, exceptional audio quality and big LCD display. Other features
debuting in this new ShoreTel release include a gigabit IP phone, the IP
560g; a new staff IP phone, the IP 230; expanded support of international
require-ments; Centrex flash capabilities; personal-assistant and Caller-ID
Mitel Networks Corporation files for U.S. and Canadian IPO
Mitel Networks Corporation announced that it has filed a registration statement with the U.S. Securities and Exchange Commission and a preliminary prospectus with securities regulators in all of the provinces and territories in Canada in preparation for an initial public offering of its common shares. Morgan Stanley & Co. Inc. and RBC Capital Markets are joint bookrunners for the offering. The underwriting syndicate also includes Merrill Lynch & Co., Genuity Capital Markets, Thomas Weisel Partners and National Bank Financial. A registration statement relating to these securities has been filed with the U.S. Securities and Exchange Commission but has not yet become effective. A preliminary prospectus has also been filed with Canadian provincial and territorial securities commissions but has not yet become final for the purposes of a distribution to the public in Canada.
NEC Unified Solutions tops professional services market
NEC Unified Solutions, Inc. (NEC) announced its success in InfoTech's InfoTrack for Enterprise Services: Professional Services Track report, published in December 2005. NEC excelled in several key categories outlined in the report, including installation and implementation (I & I) of voice systems, applications and data networking equipment. In addition, NEC's security services offerings ranked highest among customers, receiving a perfect score in the enterprise segment. Enterprise buyers gave NEC's voice installation service an overall customer satisfaction rating of 4.35 out of a possible 5, with 5 being "extremely satisfied," the highest score received by any provider included in the report. In addition, enterprise end-users indicated they would "definitely" consider purchasing future integration and implementation of voice applications from NEC. Similarly, small and medium businesses (SMB) surveyed gave both NEC's security assessment and IP readiness assessment top marks in their respective categories. The InfoTech survey was developed with four shareholder groups: manufacturer service providers, voice and IP system services vendors, enterprise consultants and end users.
Nortel Networks warns of wider losses
Nortel Networks cautioned that its first-quarter loss would be slightly higher than the $48m loss for the same period last year. Revenues are expected to be flat at best. Reiterating pledges to provide full financial transparency and improve its corporate governance standards, the Ontario-based telecommunications equipment maker also revised its gross margin projection for the year to 40 percent of revenue and operating expenses, from the "low 40s" estimate provided in March. Adverse currency movements and growth-related expenses have offset productivity gains. The revisions were contained in a fortnightly report to Canadian securities regulators that Nortel is required to make as part of continuing investigations into accounting irregularities. Nortel executives told analysts that competition was intense but that they expected improved demand in the second half of this year. Revenues for the year as a whole are expected to grow by close to 10 percent. The company also provided more details of its business plans, saying it aimed for a market share of at least 20 percent in all its products.
Flextronics, Nortel complete transfer of Calgary operations
Flextronics and Nortel have completed the transfer of the manufacturing operations and related assets - including product integration, testing, repair and logistics operations - of Nortel's Systems House in Calgary to Flextronics. Approximately 650 employees in Calgary will transfer to Flextronics as part of the final phase of the previously announced agreement. Joel Hackney, senior vice president of Global Operations and Quality at Nortel, said the goal from the beginning was to create an industry-leading supply chain: "Working with Flextronics, our customers can expect superior value through delivery agility, global reach, cost competitiveness, excellent quality and skilled people. This initiative was unprecedented in our industry in terms of size and scope. We have transferred essentially all of our remaining major manufacturing activities to a world-class electronics manufacturing services provider, leaving Nortel to focus on making business simple for its customers through development and integration of world-class communications and networking solutions.”
Siemens Communications Inc. announced HiPath ProCenter Enterprise Version 7.0, a new Internet protocol-ready contact center solution designed to help enterprises improve first-contact resolution, drive up productivity and increase customer satis-faction. The solution includes pre-built integrations with front-office customer relationship management (CRM) applications from Microsoft Corp., SAP AG and Siebel Systems. The Siemens HiPath ProCenter Enterprise solution helps enterprises improve the efficiencies of multiple customer interaction channels – including voice, e-mail and live Web interactions – with Siemens’ award-winning presence and collaboration tools. With presence-driven applications, front-line agents can get real-time information about the availability of subject matter experts and connect to them across various media types throughout the enterprise.
Cisco introduces new Unified Communications system
Cisco Systems introduced in India the Cisco Unified
Communications system, a new suite of voice, data and video products and
applications specifically designed to help organizations of all sizes to
communicate more effectively. The system will allow customers to integrate
their communica-tions system with their IT infrastructure, stream-lining
business processes for the way effective businesses need to work today. Based
on the Cisco Service-Oriented Network Architecture (SONA) announced in
December 2005, the Cisco Unified Communications system is an open and extensible
platform for real-time communications based on presence, mobility and the
intelligent information network. By using the IT data network as the service
delivery platform, the system helps workers to reach the right resource the
first time by delivering presence and preference information to an
European Summer Conference charity event
The IATD Charity Committee would like to ask all telecom companies to help us raise money at the upcoming European Summer Conference for a charity in the UK called Centrepoint. Centrepoint is a wonderful organization that works to improve the lives of homeless young people throughout the UK. For more information about Centrepoint, please visit www.centrepoint.org.
Here's how you can help and have fun at the same time! Come to the IATD meeting in London on 29 June - 1 July and sign up for the following event: 1:00pm on Saturday, 1 July – Networking Lunch and Charity Pub Crawl. You can help by joining in the Pub Crawl (proceeds go directly to Centre-point) or sponsoring a pub for $250.00 (your name will be listed on the drink tickets and in the binder). To sign up and participate, please call the NATD office at 561-266-9440. Thank you for helping us make this a success.
Exciting Exhibit and Sponsorship Opportunities at INNUA’s Global Connect 2006
By exhibiting or sponsoring at Global Connect 2006, your company will gain access to thousands of Nortel telecom and IT professionals, allowing you the opportunity to promote your products and services to a highly qualified audience, gain exposure and increased awareness for your company and expand your prospect list. Nortel professionals look to INNUA year-round for information and education and recognize INNUA’s Global Connect as the top industry event to explore new products and receive training.
Contact Brad Putz: 312.673.5994 or [email protected] for more information.
Sales$marts Drive Time Audio CD from the JS Group covers a 12-step selling process that has helped sales reps obtain their maximum potential. 20 minute sessions over 12 days is all it takes to have the keys to selling success.
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