August 14, 2006

NATD in the news
Meet the new members
Carrier Access
In other news
FLAG: EU & International news


NATD in the news

Veramark announces VeraSMART managed services contract
Veramark Technologies, Inc. announced the signing of a new 3-year managed services contract with a large beverage and bottling company. Veramark's ASP (Application Service Provider) model allows its customers easy web browser access to the full functionality of the VeraSMART suite of applications including Call Accounting, Allocation, Invoice Management, Online Directory and Work Order without the need to install, host and maintain a premise-based solution. The client will utilize Veramark's services primarily for security reporting within their facilities. The client's security reporting activities will be supported by VeraSMART's Call Accounting module to track and document communication between management and personnel. The service will be used initially to manage 6,000 extensions at seven sites, with expansion to additional sites expected.

Notification of stolen equipment
View a detailed list of equipment that was stolen from Hickam Air Force Base in Honolulu, HI. I am working with US Airforce Security to help locate the equipment and/or the "bad guys."

If you hear of it, please let me know immediately.  

Joe Marion
[email protected]
561 266 9440
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Meet The New Members

EnergyWeb Inc.
EnergyWeb Inc. is an independent distributor of telecommunications products specializing in Avaya.  We carry Partner, Legend, Magix, Definity and IP Office.  Contact us today for more information and pricing!

Matthew Ahdoot
Direct: 516-779-4335
Office: 516-873-6155
Fax: 516-873-6156

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Drew Telecom Group, Inc.
Drew Communications was founded in 1993 in Grand Rapids, Michigan, as a division of our management consulting firm Drew & Associates, Inc.  DC provided telecom and data consulting services to larger corporate clients.  DC soon developed its niche market working with AT&T, then Lucent Telecommunications and finally Avaya equipment.  In 2000 we started our specialty products/services company - Drew Telecom Group, Inc. - to work in the secondary telecommunications market continuing our focus on Lucent/Avaya voice and data products.

While DTG offers a full line of Lucent/Avaya components and services as an authorized Avaya Business Partner, we also provide specialty repair services for the entire family of Lucent/Avaya voice mails, Transtalks and MCK equipment.  We offer upgrade services for many Lucent/Avaya systems and have earned a national reputation for quality repairs and our friendly service.

Andrew Roach, President/CEO
Jennifer Roach, Vice President/CFO
891 Wakefield Street
Plainwell, Michigan 49080
269-685-5400 - Voice
269-685-5500 - Fax
[email protected]

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Computer Transportation Services
Computer Transportation Services (CTS) is a licensed and bonded transportation broker and air freight forwarder specializing in shipments of electronic equipment. Since 1979 CTS has provided customers with blanket-wrap trucking, domestic and international air freight and packaging and crating services nationwide. CTS specializes in reverse distribution and logistics programs for VARs and Resellers of telecom gear. For more details, visit or
Please contact Todd Partridge at 800-831-0030 with any questions.

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North American telephone system manufacturers go global
North American telephone system manufacturers are increasingly offering telephony systems outside of North America in other world regions - Europe, the Middle East and Africa (EMEA), the Caribbean and Latin America (CALA) and Asia Pacific (APAC).

Database publisher and analyst group TelecomTactics (, part of The Telecom Intelligence Group at Access Intelligence, finds that approximately 70% of telephony platforms (Key, PBX and IP-PBX systems) from leading North American manufacturers are also available in the EMEA region, while more than 60% are currently available in the CALA and APAC regions. Telephony manufacturers are making international expansion and worldwide distribution a priority for several reasons, including increased market presence and a globalization of business and the economy. Leading market research firm InfoTech projects that total global shipments of converged telephony systems (telephony systems that support both packet and circuit switching) will grow 38% over 2005 levels through 2010. According to InfoTech's InfoTrack for Enterprise Communications 2005 global report, EMEA will continue to represent the largest opportunity, while APAC will have the largest rate of growth, equaling that of North America. ^Back To Top



Avaya, GE ink distribution deal
Avaya Inc. said it signed a distribution agreement with General Electric Co.'s Access Distribution in a move to broaden sales channels in North America. Financial terms weren't disclosed. As part of the deal, Access Distribution will resell and represent Avaya's product portfolio as well as its maintenance and installation services business.
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Carrier Access

Carrier Access reports second quarter 2006 financial results
Carrier Access Corporation reported second quarter 2006 revenue of $24.9 million, up approximately 32% from $18.9 million reported in the second quarter of 2005. Revenue for the six months ended June 30, 2006 was $46.8 million, up 39% from $33.6 million reported from the comparative six months ended June 30, 2005. "We are pleased with our second quarter 2006 financial results," said Roger Koenig, Carrier Access' president and chief executive officer. "We grew revenue by about 32% quarter over quarter, maintained a stable gross margin and were able to break even for the quarter on a Non-GAAP basis. We achieved these results even while increasing our development expenses by $3.3 million to $7.6 million quarter over quarter. In addition, we increased our cash, cash equivalents and investments in marketable securities by $2.2 million and were cash flow positive for the fifth consecutive quarter. We continue to believe that our major investments in research and development in 2006 to develop and accelerate development programs for next generation wireless and converged business access products will favorably position us to enable the continued expansion of multimedia communication services for our customers."
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Save the date for the following NATD conferences and networking events:

  • NATD REGIONAL MEETING AND RECEPTION - October 26, 2006 - Teaneck, NJ
  • NATD WINTER CONFERENCE - February 21-24, 2007 – Las Vegas, NV

ACUTA has three exciting educational offerings:

  • August 17 - Web seminar about Residence Hall Communications Trends and Issues. Visit
  • September 12 - Making Convergence Work. Visit
  • October 23-25 - Fall Seminar in Portland, Oregon at the Marriott Portland Downtown. The topics will be new and emerging technologies and chargeback and cost models. Visit

At the Colorado Telecommunications Association conference, Tom Cross, CEO of, keynoted the critical factors why businesses are actively being VoIP. Read more here.^Back To Top


In other news

No. 1 Korean game, Internet company targeting U.S. market
NHN, the largest Korean Internet company and the No. 1 gamer site in Asia, has announced plans to launch a premier Internet game destination this fall for the American market. An Asian powerhouse, NHN has a market cap of more than $5 billion (U.S.). NHN's search portal and game destinations consistently rank No. 1 in Korea, with NHN's search engine commanding nearly 70 percent market share -- surpassing both Yahoo! and Google Inc. in that market. NHN also operates the No. 1 game destinations in the massive Japan and China markets, with more than 170 million subscribers in China alone. Emphasizing the seriousness of the company's intent to be a global player on the Internet, both original NHN founders, NHN Corp. Global CEO Beom-Su Kim and NHN USA CEO Tae-Sik Moon, have relocated to the United States to prepare for NHN's entry into the American game market.
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Mitel delivers simple, secure and scalable hosted VoIP
Mitel announced that Proximiti Communications, a VoIP and enhanced communications services provider, has selected the Mitel 3600 Hosted Communications System to provide nationwide IP telephone service for the small enterprise market. The Mitel 3600 is a hosted communications system that replaces traditional key systems in small businesses (five to 50 employees). The 3600 delivers all of the features and functionality of a key system with additional features that are specifically designed for the needs of small businesses. The system allows carriers to provide hosted business-quality voice services for SMBs using any existing broadband data connection. According to industry research the SMB market makes up to 45 percent of the total installed base of phone lines in the United States and generates $43 billion in revenue for the telecom products and enhanced services.
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NJBiz honors Quintum
Quintum Technologies is pleased to announce they have been named as one of New Jersey's Finest for the third time, an award honoring the state's fifty fastest growing companies. The awards program, produced by NJBIZ, New Jersey's premiere business news publication, is sponsored by Price Waterhouse Coopers, Lowenstein Sandler, Attorney at Law, and PNC Bank. The awards recognize and identify the state's most dynamic companies that have made significant contributions to the strength of our economy. "Quintum is proud to be recognized by the business community for our contribution to New Jersey's economy," said Chuck Rutledge, Vice President of Marketing for Quintum. "The Quintum team is dedicated to developing innovative VoIP technology that addresses our customers' needs, and superior customer service."
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The Flag: EU & International telecom news for IATD members

VoIP service revenue doubles in North America, Europe, Asia Pacific in 2005
VoIP service revenue roughly doubled in North America, Europe and Asia Pacific from 2004 to 2005 and is expected to continue booming at least over the next 5 years, says Infonetics Research in its new VoIP Services report. A combined $120 billion will be spent on VoIP services between 2005 and 2009 in the 3 regions. "VoIP services continue to pick up fast in North America and in many parts of Europe, particularly in central and Eastern Europe, where small businesses have a strong appetite for business trunking, IP Centrex and VoIP VPN services," said Stéphane Téral, principal analyst at Infonetics Research. "In Asia Pacific, VoIP service revenue about doubled that of North America and Europe in 2004, and continues at a blazing pace. China will likely emerge as a major VoIP business market in the coming years because the Chinese government is encouraging carriers to accelerate the migration to IP Centrex and IP PBX from their existing TDM Centrex."
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Sales$marts Drive Time Audio CD from the JS Group covers a 12-step selling process that has helped sales reps obtain their maximum potential. 20 minute sessions over 12 days is all it takes to have the keys to selling success.
Go to Sales$marts



Tenors offer intelligent VoIP access switching solutions for SMEs, branch offices and service providers offering VoIP to customer premises. Tenors support easy, transparent deployment in existing networks, scalability and offer lower TCO.
[email protected]



Ship with CTS - Now a member of World Cargo Alliance Computer Transportation Services, Ltd. is now a member of World Cargo Alliance, Inc. WCA is the world’s largest network of independent air and ocean forwarders in the world and was established in 1998 with no freight forwarders in ownership, thus preserving group neutrality and ensuring equal benefits for all members. Visit our innovative Ballpark Rates -, the instant online transportation rating program for blanket-wrap trucking, economy motor freight and time definite air freight services. Call 1-800-831-0030 or email Todd Partridge, [email protected] for more information.


NATD At Your Service

DecisionOne -

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges. For more information, email [email protected] or call 1-800-767-2876, ext. 6641 today.


Veramark -

Veramark releases online directory for eCAS
eCAS call accounting has long led the industry in power, flexibility, and ease-of-use. Online Directory continues this tradition by allowing employees corporate-wide browser access to key contact and personnel information contained in your corporate directory. Moreover, available content can be filtered, displayed and sorted by individual user. For more information call (585) 383-6806.
Contact: Linda Cordovano
Phone: 585-383-6813
Fax: 585-383-6800
[email protected]


Are you a prisoner to discount programs? Not anymore!
We've lowered ALL our prices 10%, so you always get the best prices with no quantity requirements. Check out our new website! July Special Offer: free ground shipping for one online order. Enter offer code RELEASED at checkout in special shipping instructions.
Contact: Lisa Peterson
Phone: 866-789-5656
Fax: 207-514-7061
[email protected].


Multi-Tech’s MultiVOIP™ Voice over IP gateways integrate voice and fax communications into a data network providing distributed IP telephony, survivability and PSTN trunking, as well as toll bypass savings to remote offices of multi-location businesses. Whether you’re looking for an IP migration path or a pure distributed IP environment, Multi-Tech has a solution!
Sales Contact: Scott Stroyny
Phone: 888-288-5470 x5402
Fax: 763-785-9874
[email protected]


DecisionOne -

Trade in special for NATD members! It's time to upgrade your customers voice mail system with voice and fax unified messaging by DuVoice! DuVoice is offering a $300.00 trade credit or rebate to any NATD member who purchases a DuVoice messaging system to replace any of the following voice mail systems: Audix, Octel, Amanda, Active Voice, Call Express, Keyvoice, Centigram or Innovations during May and June. Reseller price for a DV4 4 port 2000 hour 225 mailbox system with voice and fax unified messaging and 15 month warranty/ support package is $2,400.00, which includes the Windows XP Pro PC. Integrations to most PBX systems are available.
Contact: Jamie Elenbaas x524
or Jon Dulude x511
Phone: 800-888-1057
Fax: 425-889-8799 [email protected]



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