December 26, 2006
Upcoming Meeting Notice
Click below to get registered for the Annual NATD Meeting in Las Vegas. Members and non-members are invited! Vendor? You are invited too! Our event will be in fabulous Las Vegas, and the conference will feature events and presentations designed to grow your business. Come on! Make a safe bet! Come to the NATD (Click here for more information).

NATD in the news
Call accounting
The FLAG: EU & International news
SMB market



NATD in the news

NATD Board of Directors Election
The NATD Board of Directors will present at the General Membership Meeting in Las Vegas, NV on Thursday, February 22, 2007 at 9:30am, the following slate of candidates for the Board of Directors:
President  -  Phonextra Inc.  -   John Negri
Past President  -  Telesource Inc.  -  Chris Bonde
Treasurer  -  Catalyst Telecom  -  Craig Johnson
Secretary  -  Telpro Inc.  -  Melody McKay
Vice President  -  Corporate Tele-Consultants Inc.  -  Greg Perlmutter
VP Europe  -  Ghekko Exports Ltd.  -  Nigel Skinner
Director  -  Teleswitch Telecommunications  -  Ken Cooke
Director  -  Paragon Communications  -  Mike Prefontaine

This slate was chosen by the NATD Nominating Committee, which consisted of 2 Board Members, 2 Non-Board Members and was chaired by our Past President Elliot Tuckel. Members of the NATD will have the opportunity to nominate additional names if they so wish at the meeting.

New benefits for members
By now, you should have gotten a letter in the mail from NATD outlining some of the Member benefits we have added on this year. One of those benefits was a GREAT DEAL from one of the world's largest credit card processors, NOVA Information Systems ( After months of investigating many credit card processors, we selected NOVA based upon their quality of service and great rates. For more information, contact NOVA at 1-800-546-1831.  Mention Source Code 82117 to learn about the preferred pricing for NATD members.
Joe Marion
[email protected]

NATD Members can take advantage of the DHL Partner Savings Program. As the world's largest express and logistics provider, DHL's product portfolio addresses any business need with Next Day, 2nd Day, Ground and International services. One phone call to 1-800-MEMBERS can help you save on all your shipping needs. Send three shipments by 2/28/07 and receive a $25 savings certificate for your DHL Express invoice.*
*Special rules apply.

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Netcordia’s NetMRI now rated “Avaya Compliant”
Netcordia announced that its NetMRI network diagnostic tool is compliant with key IP telephony solutions from Avaya. NetMRI is a comprehensive tool that uses automated best practices to analyze wireless, virtual private network (VPN), virtual local area network (VLAN), IP and VoIP problems. NetMRI now is compliance-tested by Avaya for compatibility with Avaya Communication Manager 3.1.2 IP telephony software. Specifically, NetMRI collects and analyzes Call Detail Records from Avayas software on a daily basis or a more frequent interval. This analysis of call information and performance provides network managers with an excellent overview of how voice traffic travels throughout a network and helps them troubleshoot specific problems. Netcordia is a member of the Avaya DeveloperConnection Programan initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a companys investment in its network.
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Call accounting

SyncVoice Communications, Inc. expands management team
SyncVoice Communications, Inc. announced the addition of three new members to their executive management team. Thomas Iwanski has been appointed chief financial officer and vice president of finance, Tim Lee-Thorp has been named vice president of marketing and Donald Shimizu has joined as the vice president of operations. These newly created positions reflect the companys transition from a start-up venture into a strategic technology supplier to medium and large enterprises. Bringing more than twenty-five years of financial and legal expertise, SyncVoices new chief financial officer and vice president of finance, Thomas Iwanski, has served as chief financial officer at nine other technology companies. SyncVoices new vice president of marketing, Tim Lee-Thorp, has 20 years of expertise in marketing, product management and business development. As vice president of operations and support, Donald Shimizu brings more than 15 years of operations, product management and engineering expertise in the telecommunications and supply chain management industries.
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The FLAG: EU & International news

Mitel expands distribution capability in Mexico
Mitel announced it has established a distribution agreement with ScanSource to address its expanded presence and success in Mexico. Effective January 1, 2007, ScanSource Mexico will offer Mitel hardware, software and accessories to Mitel’s growing stable of channel partners in Mexico. ScanSource Mexico will distribute Mitel’s broad range of IP communications platforms that scale from as few as 10 to as many as 65,000 users in a single network configuration; Applications and Services Gateways that provide connectivity to Microsoft’s Live Communications Server; and intuitive desktop devices. ScanSource will offer resellers innovative Mitel applications for contact centers, mobility, teleworking, speech-enabled unified communications, messaging, collaboration, presence, video conferencing and wireless communications, with specific market propositions for verticals including Hospitality, Healthcare, Retail, Government, Education and Finance.  
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Moves, adds & changes

Gregg Kalman joins Network General as VP of Business Development
Network General Corporation announced that industry veteran Gregg Kalman has joined the company as vice president of Worldwide Business Development. Kalman is responsible for all corporate business development initiatives, managing the companys distribution and OEM programs, and driving strategic relationships. His extensive experience in sales and channel development will expand Network Generals global delivery strategy and network of strategic relationships. With 22 years of sales and channel management experience, Kalman has worked for industry leaders including Cisco and most recently Avaya as vice president of Global Channel Strategy and Operations. He has held various management level positions where he developed and managed numerous channel certification, incentive and marketing programs for VARs and distributors. Kalman will report directly to Kevin Maloney, Network Generals executive vice president, Worldwide Sales.
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Stratus Technologies selects Mocana as device security provider
Mocana, a provider of complete open standards-based security solutions that secure next generation networks and services all the way to edge devices, announced that Stratus Technologies, Inc., has selected Mocanas Embedded IPsec & IKE solution to provide IP level security for their Virtual Operating System (VOS). VOS IPsec will provide Stratus V Series server customers with very high levels of security and the continuous availability needed for their mission-critical applications. Mocanas Embedded IPsec & IKE solution provides an easy to use, high performance and reliable suite of open standards-based security software that is offered stand alone or as part of Mocanas Device Security Framework. The Mocana IPsec & IKE solution is small footprint software residing on a device providing data confidentiality, integrity and authentication between networked peers at the IP layer. Mocanas solutions are uniquely architected with an asynchronous core to fully leverage hardware acceleration and are ideally suited to securing voice, video and data networks.
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In-Stat reports business VoIP users must focus on security
With businesses poised to rapidly adopt IP PBXs and IP phones, companies need to revamp their security strategies to accommodate VoIP, reports In-Stat. The number of business IP phones sold will grow from 9.9 million in 2006 to 45.8 million in 2010, the high-tech market research firm says. Many companies are not yet prepared, however, for the new security challenges inherent in the technology. Recent research by In-Stat found the following:

  • Although over 40% of the respondents to an In-Stat survey did not have specific plans for securing VoIP deployments, the majority did have budgets in place to do so.

  • When asked to rate their knowledge of VoIP security, most of the respondents characterized themselves as "somewhat knowledgeable," the lowest rating provided on the survey.

  • In larger businesses, voice and data have traditionally been managed in separate organizations, with their own devices and network infrastructures. As VoIP enters the network, these historical silos are disintegrating.

The research, “VoIP Security: Preparing for the Evolving Threat,” examines the growth of lines for IP-PBX equipment and the type and volume of IP phones in the business segment. It also outlines the current VoIP security threats faced by businesses, and discusses emerging VoIP security threats.
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ZOOM Conferencing announces strategic initiative ZOOMPRO
ZOOM Conferencing announces a new set of professional business content development services designed exclusively for customers and channel partners. As technology continues to evolve at a rapid rate, it has become increasingly critical for better, more effective and more engaging presentations to meet high-production values required for online conferences.  ZOOMPRO is a comprehensive set of web, iPod and PC audio, video and multi-media animation content services designed to enhance communications, improve productivity, reduce costs and increase attendee retention. ZOOMPRO is powered exclusively by, recipient of Editors Choice for Technical Help.
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SMB market

Whaleback Systems intros second release of the CrystalBlue Voice Service
Whaleback Systems announced a new release of its managed CrystalBlue Voice Service offering new telephony calling features and hosted applications designed to address the requirements of Small and Medium Businesses (SMBs). The ''Cuttyhunk" release features enhanced Key Systems Unit (KSU) and IP PBX calling functionality, a hosted desktop fax service and new calling plan options, providing SMBs with critical tools to boost workplace productivity. First launched in February of this year, the CrystalBlue Voice Service is the first business phone solution built from the ground up for broadband to help SMBs reduce capital and operating costs while taking advantage of full-featured telephony solutions. Only seven months into the initial release of CrystalBlue, Whaleback is announcing major new features and services that improve productivity, enhance unified messaging and allow SMBs to benefit from a single, managed platform that delivers both KSU and IP PBX functionality.
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VoIP 911 for enterprises now available in a BOX
911 Enable unveiled its RedBOX at VON Enterprise in Atlanta, GA. The 911 Enable RedBOX combines fast and secure VoIP 911 call delivery to Public Safety Answering Points (PSAP) with a hardware interface that automatically manages inter-branch enterprise phone moves. Typically, enterprises would juggle multi vendor solutions in order to achieve this same result. The RedBOX acts as an all in one VoIP 911 solution, and includes these features and benefits:

  • Automatically detects phone moves using discovery protocols such as CDP and LLDP-MED.

  • Allows users to move within and between enterprise locations without performing manual updates.

  • Performs rapid, call delivery to PSAPs in the US and Canada.

  • A complete, turnkey solution.

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NATD Meeting Information
NATD WORLD Back Issues
Latest Telecom News



Looking to make your sales representatives more effective and profitable? The JS Group’s Sales$marts Drive Time Audio CD covers a 12-step selling process that has helped sales reps obtain their maximum potential. Twelve 20-minute sessions is all it takes to have the keys to selling success. Ideal for sales representatives or sales managers.
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INNUA IP Telephony e-Learning Package
Sign up today for the INNUA IP Telephony e-Learning Package! Enhance your professional development with a specialized IPT course package that meets your career needs and guides you on the path to becoming a Nortel Certified Technology Specialist. Visit for information.



Tenors offer intelligent VoIP access switching solutions for SMEs, branch offices and service providers offering VoIP to customer premises. Tenors support easy, transparent deployment in existing networks, scalability and offer lower TCO.
[email protected]



Ship with CTS - Now a member of World Cargo Alliance Computer Transportation Services, Ltd. is now a member of World Cargo Alliance, Inc. WCA is the world’s largest network of independent air and ocean forwarders in the world and was established in 1998 with no freight forwarders in ownership, thus preserving group neutrality and ensuring equal benefits for all members. Visit our innovative Ballpark Rates -, the instant online transportation rating program for blanket-wrap trucking, economy motor freight and time definite air freight services. Call 1-800-831-0030 or email Todd Partridge, [email protected] for more information.


NATD At Your Service

DecisionOne -

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges. For more information, email [email protected] or call 1-800-767-2876, ext. 6641 today.


Veramark -

Veramark releases online directory for eCAS
eCAS call accounting has long led the industry in power, flexibility, and ease-of-use. Online Directory continues this tradition by allowing employees corporate-wide browser access to key contact and personnel information contained in your corporate directory. Moreover, available content can be filtered, displayed and sorted by individual user. For more information call (585) 383-6806.
Contact: Linda Cordovano
Phone: 585-383-6813
Fax: 585-383-6800
[email protected]


Tale of a Nortel M-Series Housing:
The problem solvers at
Refurb Supplies,
Have developed new housings  
Each just the right size. 
Wait 'til you see them
They're coming your way.
No trimming or clipping is needed. 
M7208 and M7310 now available!
Call for samples!
Contact: Lisa Peterson
Phone: 866-789-5656
Fax: 207-514-7061
[email protected].


New! Multi-Tech’s CallFinder GSM and CallFinder CDMA cellular gateways route incoming and outgoing fixed line calls through lower cost wireless networks providing a substantial savings in overall telephone costs. Take advantage today and bridge your company phone system to the cellular network with our affordable solution.
Sales Contact: Scott Stroyny
Phone: 888-288-5470 x5402
Fax: 763-785-9874
[email protected]


DecisionOne -

Trade in special for NATD members! It's time to upgrade your customers voice mail system with voice and fax unified messaging by DuVoice! DuVoice is offering a $300.00 trade credit or rebate to any NATD member who purchases a DuVoice messaging system to replace any of the following voice mail systems: Audix, Octel, Amanda, Active Voice, Call Express, Keyvoice, Centigram or Innovations during May and June. Reseller price for a DV4 4 port 2000 hour 225 mailbox system with voice and fax unified messaging and 15 month warranty/ support package is $2,400.00, which includes the Windows XP Pro PC. Integrations to most PBX systems are available.
Contact: Jamie Elenbaas x524
or Jon Dulude x511
Phone: 800-888-1057
Fax: 425-889-8799 [email protected]


Upgrade Your Corded Headset Customers to Wireless with a $50 rebate*
Your customers can now get a $50 rebate with the purchase of any Plantronics wireless office headset system with lifter when they send in their old office headset (or a $25 rebate if they do not send in a headset). You can e-mail them TODAY with this exciting new offer and help them cut the cord.
Contact: Denise Lile, Connect Partner Program Inside Sales Mgr
Phone: 800-544-4660 x7706
[email protected] cutloose/elements



Are you paying too much for replacement telephone parts?  You are if you're not buying from Panaseas.  We are the manufacturer of most parts we sell.  You can't get any cheaper than going direct to the manufacturer.  Save money and give us a call.  We are here to help.  We sell handsets, cords, plastic parts, and just about everything you need for a telephone. 
Contact:  Brian Kiep
Phone:  888-925-5735
Fax: 281-897-811
[email protected]


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