March 26, 2007

Upcoming Meeting Notice

Join OVER 75 International Telecom Dealers at the IATD/NATD Annual European Meeting in Dublin, Ireland. If this is your first IATD/NATD Conference, you can attend at the LOWER Member Rate. The Registration FEE is only $395.00 US DOLLARS per person if you register BY FRIDAY, MARCH 23, 2007. Find out more about our association, our membership and the many business opportunities available to you. You will enjoy two days of educational sessions, guest speakers, and networking opportunities with Telecom Dealers from the US and Europe. (Click here for more information:

Read our special NATD show report

NATD in the news
Meet the new members
The FLAG: EU and International news




NATD in the news

Telecorp Products Inc. launches CentrEE IQ Plus
Telecorp Products Inc. is announcing the launch of CentrEE IQ Plus. New exciting enhancements and capabilities have been added to Telecorp’s CentrEE IQ in order to help Telecorp existing and potential customers benefit from the latest tools in agent performance management technology. CentrEE IQ Plus is a browser-based application easily configured to suit the needs of the individual user. It allows managers and supervisors to view both the real-time queue and the agent workstates from anywhere, at any time, to conveniently manage operations. CentrEE IQ Plus improves and accelerates a user’s workflow process by filtering for agent workstates pertinent to the task at hand. User-defined thresholds alert managers and supervisors when a call-handling situation becomes critical.
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Meet the new members

JBR Telecom, LLC
JBR Telecom, LLC is an Authorized Business Partner located in Livingston, NJ.  JBR was formed September of 2005 by Kenneth Gorman.  Kenneth has over 15 years experience in the Avaya/Lucent industry.  JBR provides full phone system design, installation, programming, training and maintenance for the Avaya SMBS product line, as well as all voice, data and fiber cabling systems.  What makes JBR unique in this industry is the unparalleled 24 hour service and support time we provide. 

Telsets is a Madrid-based company whose primary role is to supply spare parts for AT&T, Lucent and Avaya telecommunications and networking equipment. Our vast inventory of older, hard-to-find and current items is one of the largest in Europe. Telsets supports a multitude of customers worldwide. Many of our customers take advantage of our buy-back and consignment programs. We can sell your excess equipment for you or simply provide a storage and refurbishment operation for your assets. Our logistics team can destroy all non re-usable items in a safe and environmentally protective manner. This service is often free of charge.
We speak English and Spanish.
Telsets - Madrid Office
Telf : +34 91 847 5569
Fax : +34 91 845 6905

Network Liquidators
Founded in 2001, Network Liquidators - ranked 95th on the Inc. 500 list of the fastest growing private companies – is a global leader in buying and selling pre-owned networking, telecommunications and telephone hardware products from industry leading manufacturers.  In 2006, Network Liquidators completed the acquisition of 1 Nation Technology, which broadened the product offering to include voice and data solutions. The company’s business model enables technology users and resellers to cost-effectively manage network infrastructure assets through an array of equipment lifecycle services with emphasis on exceeding customer expectations every day. 
Network Liquidators
4027 Tampa Road, Suite 3000
Oldsmar, FL 34677

Quagga is a Platinum Avaya Business Partner and Plantronics Master Distributor that specializes in both TDM and VoIP applications.  Quagga has warehouses on both coasts in New Jersey and California filled with both new and refurbished phones, circuit packs, headsets and Polycom audio and video conferencing products.  We have engineers that specialize in voice, video and data which sets us apart from other companies that simply “move boxes.”  
Contact Jennifer Frey
Director of Reseller Sales
866-233-6878 x5044

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Spectrum releases neXorce
Spectrum Corporation announced the release of neXorce software. NeXorce is Spectrum’s newest real-time data collection and visual display solution that delivers empowering data needed to monitor performance, improve customer service and increase productivity. This software’s powerful engine collects real-time data items from any open data source. Perform calculations, format and combine statistics into useful key performance indicators (KPI’s) or business metrics with user-friendly tools and functions. Instantly deliver meaningful data in a dynamic way to desktop dashboards, plasma screens, wallboards, XML web pages, email and mobile devices around the world. Also included are alerting and messaging features used to set thresholds and send urgent announcements or scheduled messages.
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The FLAG: EU & International news

Nortel, NDS unite to create new IPTV capabilities
Nortel and NDS, a leading provider of technology solutions for digital pay-TV, announced they are collaborating on a new set of IPTV services for the European market that will dramatically change today's television experience through the convergence of entertainment and communications. Nortel has signed a global reseller and joint marketing agreement with NDS, and the companies are working together to facilitate the integration of Nortel's voice and multimedia features into the TV environment. Plans include integrating Nortel's voice and multimedia products into NDS' MediaHighway middleware to produce a new set of communications services for television. The expected result will be one of the most advanced and feature-rich middleware products in the television distribution industry, giving IPTV service providers a powerful platform to attract and retain customers. The solution will deliver an enriched user experience through the ability to control various communication services from the TV. Planned features include caller ID, call handling, address book, click-to-dial, call-logs, IM messaging and other IP-based communication services.
Visit or
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Avaya, Lenovo to enable Vo-Fi for road warriors
Voice over IEEE 802.11 wireless LAN (popularly referred to as Wi-Fi) has been making leisurely inroads into the communications world for the past several years. Two industry giants—VoIP infra vendor Avaya and premier notebook computer maker Lenovo—have plans to promote the use of mobile computers as VoIP phones. The joint solution will integrate Avaya's softphone technology into Lenovo's ThinkPad laptops, and make use of the latter's fingerprint-based authentication and Password Manager technologies to bolster call and address-book security. The move is reminiscent of Intel's fabled Centrino program that strove to build Wi-Fi connectivity into the heart of every Intel-based laptop. Extending that idea, owners of Lenovo's Avaya-equipped ThinkPads will now be able to make secure phone calls from any Wi-Fi-connected location.
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Dialogic selects best distributors for its customers in the Americas
Dialogic Corporation announced the list of elite distribution partners that will carry its product lines in the Americas.  Among the leading companies selected who have entered into agreements with Dialogic are Alliance Systems, Arrow Electronics and its subsidiary AltTech, CommLogik, DCS Informatica and the Paracon division of ScanSource. “Our selection process was very rigorous,” commented Rob Martinez, Vice President of Americas Sales at Dialogic. “We wanted to make sure we had the best distributors available, and also a diverse group so that our customers could choose the exact level of service they need throughout the Americas. After months of careful consideration, we are convinced that we have the right mix, and we are proud to welcome each of our distribution partners. We have worked with them all before with great success.” Dialogic Corporation is a leading provider of open systems platforms to both the Enterprise and Service Provider markets.
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Pandora Networks drives sales through comprehensive channel partner program
Pandora Networks, a leading provider of hosted unified communications services for business, has restructured its partner program by automating the process in which channel partners will conduct day to day business. With the introduction of its new on-line Partner Portal, Pandora is enabling partners to increase their productivity while providing real-time data and support. This will allow Pandora to drive sales of its flagship Worksmart product through its channel partners with more efficiency. The Worksmart Partner Program has been designed to meet the unique business needs of partners and provides tailored support for three types of partners – referral partners, agent partners and reseller partners. At the heart of the program is a partner portal designed to support all activities, including lead delivery, trial service set-up, customer account provisioning, quote generation, support case tracking, automated billing, real-time reporting and documentation. In addition to the new web portal, all partners have access to comprehensive training and certification programs.
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2006 enterprise telephony market up 9%
Traditional TDM PBX phone systems continue their steady decline in popularity, evidenced by a 22% drop in worldwide TDM PBX manufacturer revenue between 2005 and 2006, while IP PBX phone system sales continue to surge, growing 18% in the same period, says Infonetics Research in its latest "Enterprise Telephony" report. The strength of IP PBX equipment sales buoyed the overall enterprise telephony market to a 9% gain in 2006, reaching $8.9 billion worldwide. "The PBX market had another good year, with lines posting double-digit growth for the third year in a row," said Matthias Machowinski, directing analyst at Infonetics Research. "On the market share front, the big story continues to be Cisco, the only company with significant market share gains in 2006, contributing almost half of the overall market growth for the year. Though Cisco is still fifth in the worldwide market, they moved from second to first place in the North American IP PBX market this year, not surprising given they came out on top as the preferred VoIP equipment supplier in our 'User Plans for VoIP' study."
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NEC's Mobile Client extends unified communications to mobile devices
NEC Unified Solutions, Inc. (NEC) announced the release of the UNIVERGE Mobile Client, an enhanced application that extends desktop telephony and messaging functionality to mobile devices and incorporates wireless LAN (WLAN) and cellular into a customized, user-friendly mobile format. As an addition to NEC's Assured Mobility and Unified Communications portfolios, the Mobile Client grants businesses the ability to achieve increased productivity by broadening the office reach to any location - remote or mobile.  The Mobile Client delivers access to the enterprise network as well as enhanced unified messaging capabilities such as instant messaging, presence, buddy lists, voice mail, corporate directory, click-to-call, call screening, caller ID with enterprise name and one-button conferencing. With the ability to facilitate the integration of Wi-Fi and cellular technologies onto a single device, users gain seamless roaming capabilities while on and off the campus, from the WLAN to the cellular network.
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Siemens claims unmatched WiFi/cellular roaming
Roam where you want to, across a WiFi network and onto a cellular one. You won't be able to notice the difference and it's all with one number, one mailbox and with good quality voice calls, too. That's part of the pitch Siemens is making for HiPath MobileConnect, its latest product for fixed mobile convergence (FMC) users. The company said the product delivers unmatched fixed mobile convergence with enterprise dual-mode Wi-Fi cellular integration. Part of the Siemens open communications architecture, MobileConnect is geared for Enterprise Fixed Mobile Convenience -- that's right, not the word convergence but convenience -- by tossing fixed enterprise VoIP, Voice over Wireless LAN and cellular mobility on one appliance and device. SIP, the Session Initiation Protocol application layer control protocol for IP-based telephony, is the glue that makes it stick. Because the product line is based on open standards, it can connect with virtually any SIP-supported IP-PBX, WLAN and dual-mode handset. By first, Siemens is saying that it is the only major networking communications provider (compared to Avaya, Nortel, Cisco and Alcatel/Lucent) that combines a system that helps customers control calls across VoIP networks – including voice over wireless LAN or cellular. It works as one number, provides one mailbox and integrates with old-fashioned access to existing phone lines in a business (so rip and replace is not a necessity on legacy phone systems).
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Microsoft readies public beta test of VoIP server
Microsoft will release a public beta of new VoIP server software by the end of March. The software smoothly integrates with legacy phone networks and its Office application suite, the company said. On the company's Web site, users can register to download the beta versions of Office Communications Server 2007, as well as Office Communicator 2007, a client application for mobiles and desktops that enables instant messaging, voice and video. Office Communications Server will compete with hardware and software VoIP products from companies such as Cisco Systems and Avaya. Microsoft, however, is leveraging the wide use of its Office productivity suite and Exchange 2007 by integrating it with the new server, part of its "unified" communications strategy.
Companies won't have to rip out their existing private branch exchange (PBX) phone networks, according to Microsoft. Communications Server 2007 interoperates with PBX networks through SIP, the protocol used for VOIP calls, and works with different phones, devices and management tools, company representatives say.
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NATD Meeting Information
NATD WORLD Back Issues
Latest Telecom News



Trade better, trade with NTTN.
Only NTTN offers safe, secure and closed-end trading with dealers only - no end users! Only the NATD Guarantee backs the NTTN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit

INNUA’s Global Connect 2007

June 10-13
Tampa Convention Center
Click here for information and to register online.



Looking to make your sales representatives more effective and profitable? The JS Group’s Sales$marts Drive Time Audio CD covers a 12-step selling process that has helped sales reps obtain their maximum potential. Twelve 20-minute sessions is all it takes to have the keys to selling success. Ideal for sales represent-atives or sales managers.
Go to Sales$marts.


INNUA IP Telephony e-Learning Package
Sign up today for the INNUA IP Telephony e-Learning Package! Enhance your professional development with a specialized IPT course package that meets your career needs and guides you on the path to becoming a Nortel Certified Technology Specialist. Visit for information.



Tenors offer intelligent VoIP access switching solutions for SMEs, branch offices and service providers offering VoIP to customer premises. Tenors support easy, transparent deployment in existing networks, scalability and offer lower TCO.
[email protected]



Ship with CTS - Now a member of World Cargo Alliance Computer Transportation Services, Ltd. is now a member of World Cargo Alliance, Inc. WCA is the world’s largest network of independent air and ocean forwarders in the world and was established in 1998 with no freight forwarders in ownership, thus preserving group neutrality and ensuring equal benefits for all members. Visit our innovative Ballpark Rates -, the instant online transportation rating program for blanket-wrap trucking, economy motor freight and time definite air freight services. Call 1-800-831-0030 or email Todd Partridge, [email protected] for more information.


NATD At Your Service

DecisionOne -

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges. For more information, email [email protected] or call 1-800-767-2876, ext. 6641 today.


Veramark -

eCAS Solutions for SMB
Veramark announces the release of six new call accounting bundles that address the specific needs of Small Mid-sized Businesses (“SMB”).  With all the traditional feature-rich functionality of eCAS® – at a very affordable price – the new eCAS SMB bundles are perfectly suited to even the smallest of businesses. Veramark is committed to supporting the changing requirements of this burgeoning marketplace, with solutions that are easy to use, cost effective to own, easy to access, flexible and complete “all in one” bundles. For more information, please call 585-383-6806.
Contact: Linda Cordovano
Phone: 585-383-6813
Fax: 585-383-6800
[email protected]


Tale of a Nortel M-Series Housing:
The problem solvers at
Refurb Supplies,
Have developed new housings  
Each just the right size. 
Wait 'til you see them
They're coming your way.
No trimming or clipping is needed. 
M7208 and M7310 now available!
Call for samples!
Contact: Lisa Peterson
Phone: 866-789-5656
Fax: 207-514-7061
[email protected].


New! Multi-Tech’s CallFinder GSM and CallFinder CDMA cellular gateways route incoming and outgoing fixed line calls through lower cost wireless networks providing a substantial savings in overall telephone costs. Take advantage today and bridge your company phone system to the cellular network with our affordable solution.
Sales Contact: Scott Stroyny
Phone: 888-288-5470 x5402
Fax: 763-785-9874
[email protected]



Are you paying too much for replacement telephone parts?  You are if you're not buying from Panaseas.  We are the manufacturer of most parts we sell.  You can't get any cheaper than going direct to the manufacturer.  Save money and give us a call.  We are here to help.  We sell handsets, cords, plastic parts, and just about everything you need for a telephone. 
Contact:  Brian Kiep
Phone:  888-925-5735
Fax: 281-897-811
[email protected]

Plantronics is introducing ZOOM for the holidays and into the New Year! Our Zoom Rewards Program offers incentives for selling Plantronics headsets from Dec 1st thru March 31st 2007.  

In order to be a part of the Zoom program you must be a Connect Partner.  Not a Connect Partner yet? Register for the Connect program today at and then register with our Zoom Rewards Program.


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