June 9, 2008
Upcoming Meeting Notice


JUNE 26 - 27, 2008
Annual European Conference in Edinburgh, Scotland

Registration now available.

JANUARY 21 - 24, 2009
Annual USA Conference in San Diego, California
Registration now available.

(Click here for more information.)

NATD in the news
Call center


NATD in the news

Tortel USA announces purchase of Citel Technologies
Tortel USA announced that it has signed a definitive agreement to purchase the business and assets of Citel, The VoIP Migration Company, and will operate under the name Citel Technologies Inc. Under this agreement the new company, a corporation headquartered in Amherst, NY, will continue to develop, manufacture, sell and support Citel’s award-winning Portico Telephone VoIP Adapter (TVA) that enables enterprises to quickly migrate enterprises to VoIP without the need to purchase expensive new VoIP handsets and wiring infrastructure. The company will continue to offer full sales and support of the Citel/MCK EXTender product suite, one that enables enterprises to extend the functionality of a corporate PBX to remote offices and home-based workers, as well as other legacy products.
Visit www.citel.com.

Network Liquidators CEO named Entrepreneur of the Year

Barry Shevlin, founder and CEO of Network Liquidators, has been named the overall 2008 Entrepreneur of the Year by the Gulf Coast Business Review.  “I am pleased and honored to be named Entrepreneur of the Year,” says Shevlin.  “I think it demonstrates how dreams, perseverance and assembling a great team such as we have at Network Liquidators can poise a company for success and even greater future growth.” As one of the nation’s largest buyers and sellers of pre-owned networking and telecommunications equipment, Network Liquidators has grown substantially since its inception in 2001. With revenues of approximately $6 million in 2004, the company grew to revenues in excess of $44 million in 2007. In 2006, the Company appeared as #95 on the Inc. 500 list with three-year growth of 895.1 percent and in 2007 was named the 5th fastest growing company in the Tampa Bay Business Journal’s “Fast 50” list, increasing 163.3 percent over 2006. The Company is on target to exceed $68 million in 2008 and reach an anticipated $120 million in 2009.
Visit www.networkliquidators.com.

Phoenix Asset Management merges with Atlantix Global Systems
Phoenix Asset Management, a leader in telecommunications, asset recovery and logistics, has merged with Atlantix Global Systems, the industry leading computer remarketing company since 1976. Phoenix Asset Management is now changing its name—Atlantix Global Systems, LLC—to better symbolize the expanding range of worldwide capabilities.  Customers get the same product expertise, on-time delivery, fast responsive service and the same dedication to excellence they have come to rely on from Phoenix Asset Management.  In addition, they get an enhanced system—a one-stop resource with expanded capabilities for meeting their total new and used computer hardware needs and logistics requirements, both domestic and international.

Neil Cohen
Atlantix Global Systems (formerly Phoenix Asset Management)
Toll free 866-683-1747
Direct 678-366-4612
Mobile 404-307-2027

555 Northpointe Centre East
4th Floor
Alpharetta, Ga 30022
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Toshiba Net Phone 6.0 delivers powerful presence capabilities
Toshiba America Information Systems Inc., Telecommunication Systems Division announced the availability of its newly enhanced Net Phone (Version 6.0), delivering powerful new presence capabilities for call center and general office use.  Now available, Net Phone 6.0 has been designed for use with the Toshiba Strata CIX family of IP business communication systems as well as all Toshiba IP, digital and soft phone telephones. “Toshiba’s Net Phone 6.0 gives call center agents and general office users a powerful communications tool that promotes productivity and improves the customer experience through screen pop and easy-to-use, screen-based call control and telephony operation,” said Shahin Hatamian, vice president, product management, Toshiba America Information Systems, Telecommunication Systems Division.  “Now with Presence capabilities, call center agents and office workers can view the status of other users on the system, empowering them to be more efficient in their call management.”
Visit www.telecom.toshiba.com.
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Telecom leaders address evolution of Open Source communications
The Internet Telephony Conference & EXPO West 2008 will take place September 16-18 at the Los Angeles Convention Center.  An Open Source communications certification course will be held September 16.  ITEXPO is the event with an educational program that teaches enterprises, SMBs and government agencies how to select and deploy IP-based voice, video, fax and Unified Communications. It's where service providers learn how to profitably roll out services their subscribers are clamoring for. The vibrant Exhibit Hall features solutions for enterprises, SMBs, government and service providers.
Visit www.itexpo.com.
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Mediatrix gateways pass Alcatel-Lucent interoperability tests
Mediatrix Telecom announced that the Mediatrix 4100 and 2102 VoIP gateways have passed Alcatel-Lucent's interoperability tests and have received certification with Alcatel-Lucent's OmniPCX Enterprise communications platform. The Alcatel-Lucent OmniPCX Enterprise is an integrated, interactive communications solution for medium-sized businesses and large corporations. The solution combines traditional telephone functions with support for Internet-based telephony and multimedia communication. The Mediatrix 4100 series provides a highly scalable and cost-effective analog solution for the Alcatel-Lucent OmniPCX Enterprise platform. It can be deployed in remote offices to provide analog connectivity for analog phones, faxes, and legacy key systems. SOHO users can also make use of the Mediatrix 2102. It seamlessly integrates into the customer’s existing home network, providing up to two analog lines for phone and fax machines linked to the headquarters’ OXE.
Visit www.mediatrix.com.
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VersaLex earns certification for AS2 interoperability
Cleo Communications announced that VersaLex v3.6 achieved the latest Drummond Certification for Global AS2 interoperability. VersaLex is Cleo’s secure Internet communications technology that powers Cleo’s popular client-based software, LexiCom, as well as Cleo’s managed file transfer server, VersaLex Trader (VLTrader). This marks Cleo’s 12th consecutive certification for AS2 interoperability. VersaLex successfully completed several rounds of rigorous testing to verify certificate and data exchange, security, compression and receipt capabilities. Cleo was among sixteen companies to participate in the testing session. As with the previous round of testing, Cleo again completed all five optional test profiles: Multiple Attachment, File Name Preservation, File Name Preservation with MDN Notifications, Certificate Exchange Messaging and AS2 Reliability. Cleo Communications was one of only two companies that successfully completed all of the optional tests.
Visit www.cleo.com or www.drummondgroup.com.
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Perimeter eSecurity launches Remote Backup & Recovery Service
Perimeter eSecurity announced their Remote Backup & Recovery (RBR) Offering which provides a reliable, on-demand storage engine to securely back up and recover business data. RBR is a fully digital service that allows organizations to maintain a regular backup schedule. This automated, cost-effective remote data backup solution provides customers with an assurance that their data will always be available, stored securely and meet compliance requirements in the light of a major disaster or even a more common simple system failure.   Once the solution is set up, it requires no client time or effort and is not prone to human error or typical IT problems that in-house solutions are known to create.  Backups can be scheduled, in full, part or incrementally, to reoccur at any time while simultaneously allowing customers access to other systems.
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snom m3 wireless VoIP phone available in North America
snom technology AG announced that its new cordless VoIP phone, the snom m3, is available and shipping in North America via snom's extensive network of distributor partners in the United States. The snom m3 is the company's first cordless offering and provides an optimal VoIP communication system for the home office, SMB or enterprise. With an indoor range of 164 feet and an outdoor range of 328 feet, the snom m3 is an expandable system with multiline functionality for up to eight handsets - allowing for up to three parallel calls at time. It has a 128 x 128 pixel color display with backlight function and operates for 10 hours talk time or 100 hours standby. Additional features include three-way conference calls, call transferring, music while on hold, call forwarding and speed dialing with an address book allowing up to 100 entries. The snom m3 menu is easily configurable to meet each user's needs and allows the option to configure remotely.
Visit www.snom.com.
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RELDATA storage solutions are “Citrix Ready”
RELDATA announced its solutions powered by the RELDATA 9240 have been verified for Citrix XenServer. The verification supports RELDATA’s ongoing effort to develop partnerships to support reliable iSCSI SAN and NAS solutions that function across all industry standards.  By combining the Citrix infrastructure and the RELDATA 9240 solution together, customers experience high availability, high reliability, operational simplicity and significant cost savings. RELDATA 9240 complements Citrix XenServer with the following enterprise-class capabilities:

  • Unified Storage: iSCSI SAN, NAS, WAN replication, virtualization, non-disruptive data migration

  • High IOPS performance and MB/sec throughput

  • Seamlessly scalable to multi-petabyte configurations

  • Open storage attachment – no vendor lock-in

  • Simplified storage management including an integrated management console, Adaptive Storage Wizards and RELbot storage automation

Visit www.RELDATA.com or www.citrixready.com.
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ACUTA survey finds two out of three colleges and universities now using VoIP
A growing number of colleges and universities have embraced Voice over IP, but the technology continues to see limited use on the average campus, according to the latest member survey by ACUTA, the Association for Communications Technology Professionals in Higher Education.  ACUTA surveyed members who attended its Spring Seminar in April, which focused on VoIP and the challenges of staffing for a converged network environment. The survey showed that 66 percent of ACUTA member schools are using VoIP. That figure compares very favorably with a similar survey two years ago, when just 43 percent reported use of a converged network. Despite that growth in VoIP use, 82 percent of ACUTA members surveyed said their VoIP network still covers 25 percent or less of their campus. Nine percent said their schools’ coverage is 25 to 50 percent, and another nine percent put their schools’ coverage at 50 to 75 percent. That is almost identical to the 2006 ACUTA survey, in which 85 percent of schools using VoIP had coverage of 25 percent or less, and 15 percent reported coverage of 25 to 50 percent. However, 62 percent of the schools said they do plan to expand their VoIP networks within the next 18 months. Another 14 percent pointed to longer-term plans, and 24 percent have no expansion plans.
Visit www.acuta.org.
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NATD Meeting Information
NATD WORLD Back Issues
Latest Telecom News


Tenor Switches and Gateways offer intelligent VoIP switching solutions for SMEs, branch offices and service providers offering VoIP to customer premises. Tenors offer multiple configurations for any business VoIP infrastructure requirements and support easy, transparent deployment in existing networks for a lower TCO.
[email protected]



Special Reseller Offer
Recently Tellfon has launched its new Reseller program. Tellfon’s new unique Reseller program consists of different channels of distribution; Dealers, Master Dealers and Distributors make up the main triad of Resellers. Anyone, anywhere who would like to add quality products and services to their repertoire and make uncapped commissions and monthly residuals are able to become resellers. Please Visit Tellfon.com for more information.



Direct Access Systems Inc- DAS- is a Polycom Platinum Partner providing our resellers the highest level of Polycom product knowledge, support and Service.
GBH Communications
The Right Equation for Conferencing




Trade better, trade with NTTN.
Only NTTN offers safe, secure and closed-end trading with dealers only - no end users! Only the NATD Guarantee backs the NTTN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit http://www.natd.com/public/



Looking to make your sales representatives more effective and profitable? The JS Group’s Sales$marts Drive Time Audio CD covers a 12-step selling process that has helped sales reps obtain their maximum potential. Twelve 20-minute sessions is all it takes to have the keys to selling success. Ideal for sales representatives or sales managers.
Go to Sales$marts.



INNUA IP Telephony e-Learning Package
Sign up today for the INNUA IP Telephony e-Learning Package! Enhance your professional development with a specialized IPT course package that meets your career needs and guides you on the path to becoming a Nortel Certified Technology Specialist.
Visit innua.org/eLearning/TR/2006 for information.



NATD At Your Service

DecisionOne - www.decisionone.com

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges.
For more information, email [email protected] or call 1-800-767-2876, ext. 6641 today.


Veramark - www.veramark.com

New VeraSMART Software Release Helps Increase Productivity and Data Management
The VeraSMART® Communications Management Suite version 7.0 adds many new features and enhanced technologies designed to reduce expenses, boost productivity and enhance decision making through centralized information management.  The release includes new Telecom Expense Management (TEM) features, additional integration with the Microsoft® environment, user-configurable dashboards, and enhanced support for diverse enterprise and carrier networks.
Key features include a user-configurable, multi-step invoice approval process with dollar thresholds; enhanced vendor invoice trend monitoring; new spend and utilization analysis reporting; advanced wireless usage and exception reporting; and closed-loop verification of accounts payable data.
Phone: 585.383.6806
Fax: 585.383.6800

[email protected]

Refurb Supplies

Our new format catalog is here!
Page after page of telecom gear.

Handsets, lens and button sets too,
Your problem solvers have it here for you.

They're hot off the press,
so call today
And get a copy coming your way.

Pam, Deb and Matt are here
to help you choose
The solutions to your refurbishing blues.

Contact: Lisa Peterson
Phone: 866-789-5656
[email protected]



New! Multi-Tech’s CallFinder GSM cellular gateways route incoming and outgoing fixed line calls through lower cost wireless networks providing a substantial savings in overall telephone costs. Take advantage today and bridge your company phone system to the cellular network with our affordable solution.
Sales Contact: Scott Stroyny
Phone: 888-288-5470 x5402
Fax: 763-785-9874
[email protected]  



We did…and some other bad things as well! Panaseas has gone GREEN!

We specialize in handsets, lit packs, cords, buttons and housings.  We manufacture and sell top quality telephone parts while protecting our environment by eliminating hazardous substances from our products.

Please help support our efforts to be GREEN!

Contact:  Brian Kiep
Phone:  281-897-8430
[email protected]


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