April 27, 2009

Upcoming Meeting Notice


JUNE 24 - 26, 2009
Park Hotel Amsterdam - Amsterdam, The Netherlands

(Click here for more information.)

Book review
Developers in the news




OrecX selected for membership in Avaya DevConnect program
OrecX announced it has been selected by Avaya Inc. for membership in the Avaya DevConnect program. OrecX is the developer of Oreka TR, the first open source call recording system that delivers easy to install, maintain and use voice recording tools for compliance, performance and risk applications. The Avaya DevConnect program promotes the development, compliance-testing and comarketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies - including IP telephony, contact centers and mobility applications - helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.
Visit www.orecx.com or www.avaya.com/devconnect.
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Book review

Wi-Fi TelephonyWi-Fi Telephony

Not long ago the title of this book might not have made much sense. Now, with wireless LANs practically everywhere, the tide of Voice over IP couldn't avoid the "Wi-Fi connection." If your wired network will be dealing with VoIP, you'll eventually see that traffic on the air, too. This book is a good way to get a handle on the many technologies and issues involved. Whether your background is voice or data, there's help here for understanding the other side of the shop: Chapter 1 covers the basics of legacy telephony and signaling; Chapter 2 does the same for IP data networking. The other technologies get chapters too: VoIP protocols, cellular services, and wireless LANs. The heart of this book, however, is in the convergence of these technologies and the issues that arise because of the mix. The technical level seems just right. The authors assume no prior knowledge for the start, but deliver more detail than anybody but a design engineer could want.

Reviewed by William A. Flanagan, president of Flanagan Consulting, an independent telecommunications consultancy near Washington, D.C.  Bill can be reached at [email protected].

Authors: Praphul Chandra and David Lide
Paperback: 268 pages
Publisher: Newnes, An Imprint of Elsevier (2007)
ISBN-10: 0-7506-7971-9
ISBN-13: 978-0-7506-7971-8
List Price: $54.95
Digital Guru Price: $49.95Back To Top


FOSE, GovSec, U.S. Law announce increased attendance results for 2009
1105 Government Information Group, the leading provider of integrated information and media for the government information technology market, announced that its FOSE and GovSec, U.S. Law Conferences and Exhibitions increased attendance in 2009.  FOSE had a verified increase of 13% and GovSec, U.S. Law verified at a 28% increase.  Additionally, 1105 Government Information Group engaged more than 1,000 supporters via social networking initiatives - utilizing Facebook, Twitter, and LinkedIn - before, during and after the conferences. FOSE - the largest trade show for government technology professionals - was co-located this year with GovSec, U.S. Law.  The events took place in March at the Walter E. Washington Convention Center in Washington, DC. 
Visit www.fose.com or www.govsecinfo.com.
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Developers in the news: Cisco

Tone Software launches expanded ReliaTel Management Solution with Cisco analysis and reporting capabilities
Tone Software Corporation announced immediate availability of its ReliaTel Management Solution 2.5 Release with Cisco analysis and reporting functionality. The newly expanded ReliaTel solution further extends the platform’s ability to manage converging multi-vendor IP voice architectures and builds the value that managed service providers (MSPs) can deliver to their enterprise customers. With this release, ReliaTel enables MSPs to provide a broader range of services and support for clients' converged network infrastructures as new IP-based technologies—for collaboration, workforce mobility and unified communications—become available.
Visit www.reliatelsolutions.com.
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iscoord and ilink partner to develop first PBX and UC independent softphone with full CTI capabilities
iscoord ag, developer of award winning and integrated softphone technology is-phone based in Switzerland, and ilink, provider of leading CTI solutions based in Germany, will cooperate to market and develop joint IP telephony solutions, integrated into Unified Communications platforms from IBM and Microsoft. Both companies are offering IP PBX and UC independent applications and will offer the most comprehensive and server-free solutions for companies of all sizes. iscoord and ilink have been developing successful IP based telephony solutions for many years and by combining both competencies, the companies will start to jointly market their solutions. iscoord and ilink will closely work together in developing enhanced SIP based and smoothly integrated CTI solutions.
Visit www.iscoord.com and www.ilink.de.
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PAETEC expands Equipment for Services program
PAETEC Holding Corp. announced that the company has expanded its popular Equipment for Services (EFS) program to all of its 42 state operating territory utilizing a single pricing and quoting tool. The EFS program takes a portion of a business’ overall telecommunications profitability and applies it to a third party lease for needed hardware and software, such as a new PBX, router, copier, software applications or even office furniture.  Since the program’s inception ten years ago, it has financed more than $80,000,000 in equipment with the typical subsidy from $16,000 up to $500,000 or more.  The success of the program is rooted in proprietary software that determines profit margin of an overall telecommunications solution. A portion of the profit margin is reserved to meet corporate profitability guidelines and the remainder may be used for an equipment lease subsidy. Often, the overall solution, including an EFS equipment subsidy, may deliver newer, more robust solutions with industry-leading service for less cost than their incumbent carrier. 
Visit www.paetec.com/efs/overview.html.
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Para Systems offers its Minuteman power protection solutions as new member of exclusive Mitel Solutions Alliance
Para Systems, manufacturer of the comprehensive line of Minuteman branded power protection solutions, announced it has joined the Mitel Solutions Alliance (MSA), a comprehensive program that enables a wide range of third-party partners to create products and services that integrate with Mitel’s core business communications portfolio. As a new member, and the only power protection solution provider in MSA, Para Systems is offering a customized version of its online tool www.sizeups.com/mitel to assist distributors, resellers and end users in selecting the right Minuteman power protection solution that best fits Mitel’s product offerings.
Visit www.minutemanups.com or www.mitel.com.
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NEC offers zero percent financing on select enterprise communications systems
NEC Financial Services, LLC announces the launch of a 60-month zero percent true lease promotion subject to offer terms and conditions for NEC UNIVERGE SV8000 Series communication servers and UX5000 phone systems installed by authorized NEC Unified Solutions dealers. The limited time offer enables qualifying commercial customers to affordably upgrade their communication infrastructure to a standard that offers advanced high performance applications and scalability for growth.
Visit www.necunifiedsolutions.com/main/Sales/SalSalesContacts.asp.

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snom joins ADTRAN Alliance Program
snom Technology AG announced that it has joined the ADTRAN Alliance Program to expand the reach of IP communications solutions to the small to medium business market. ADTRAN, Inc. has certified snom's m3 IP DECT phone as an interoperable, best-in-breed technology within the ADTRAN Alliance Program enabling solutions providers to deliver world-class, integrated network solutions. The snom m3 IP DECT phone is the company's first cordless offering and provides an optimal VoIP communications system for the home office, SMB or enterprise. The initial ADTRAN Alliance Program members, featuring both IPT technology partners and SIP trunking service provider partners, enable a complete, end-to-end, standards-based, next-generation network with ADTRAN's NetVanta 7000 converged IP PBX platform at the core. Products and services selected for inclusion in the program address key needs in the SMB market with a wide range of business applications that enable end users to increase productivity and efficiency, and reduce costs. Reseller partners also benefit from an enhanced, comprehensive solution offering.
Visit www.snom.com or www.adtran.com.
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Plantronics unveils new wireless audio solutions for Unified Communications
Plantronics, Inc. introduced the industry’s first suite of Unified Communications wireless headset systems that integrate multiple devices and applications for improved business collaboration and cost savings. Designed for today’s distributed workforce, the Plantronics Savi Series provides a new level of communication versatility combined with superior audio and reliability. Revenues for the worldwide unified communications application and service markets grew by 294 percent in 2008, according to Frost & Sullivan. The analyst firm forecasts a CAGR of 72 percent for the market (2008-2014). The Plantronics Savi Series features two wireless headset systems: Savi Office and Savi Go. Savi Office is designed for office workers and provides a single wireless headset for mixing desk phone calls with PC audio and softphone calls. Savi Go gives mobile professionals a simple-to-use wireless headset to connect to PC and mobile phone communications.  Both products have variants that support UC offerings from leading providers including Avaya, Cisco, IBM and Microsoft, and other popular services such as Google Talk and Skype.
Visit www.plantronics.com/uc.
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NATD Meeting Information
NATD WORLD Back Issues
Latest Telecom News

The only IP PBX with Applications Inside

Increase productivity and reduce operating costs!
Wave IP 500, a converged telephony system, offers a portfolio of award winning applications “in-the-box” and can be deployed the way you want - supporting digital, analog and VoIP endpoints and trunking. Learn more, visit http://www.vertical.com/products-wave-ip.html.



Direct Access Systems Inc- DAS- is a Polycom Platinum Partner providing our resellers the highest level of Polycom product knowledge, support and Service.
GBH Communications
The Right Equation for Conferencing




Trade better, trade with NTTN.
Only NTTN offers safe, secure and closed-end trading with dealers only - no end users! Only the NATD Guarantee backs the NTTN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit http://www.natd.com/public/ pages/nttn.asp.



Looking to make your sales representatives more effective and profitable? The JS Group’s Sales$marts Drive Time Audio CD covers a 12-step selling process that has helped sales reps obtain their maximum potential. Twelve 20-minute sessions is all it takes to have the keys to selling success. Ideal for sales representatives or sales managers.
Go to Sales$marts.



INNUA IP Telephony e-Learning Package
Sign up today for the INNUA IP Telephony e-Learning Package! Enhance your professional development with a specialized IPT course package that meets your career needs and guides you on the path to becoming a Nortel Certified Technology Specialist.
Visit innua.org/eLearning/TR/2006 for information.



NATD At Your Service

DecisionOne - www.decisionone.com

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges.
For more information, email [email protected] or call 1-800-767-2876, ext. 6641 today.


Veramark - www.veramark.com

New VeraSMART Software Release Helps Increase Productivity and Data Management
The VeraSMART® Communications Management Suite version 7.0 adds many new features and enhanced technologies designed to reduce expenses, boost productivity and enhance decision making through centralized information management.  The release includes new Telecom Expense Management (TEM) features, additional integration with the Microsoft® environment, user-configurable dashboards, and enhanced support for diverse enterprise and carrier networks.
Key features include a user-configurable, multi-step invoice approval process with dollar thresholds; enhanced vendor invoice trend monitoring; new spend and utilization analysis reporting; advanced wireless usage and exception reporting; and closed-loop verification of accounts payable data.
Phone: 585.383.6806
Fax: 585.383.6800

[email protected]

Refurb Supplies

Refurb Supplies is Clearly Innovative!

We revealed our CLEAR Nortel M7310 housing in January at the NATD Conference. Lucky winners were drawn to receive our 3 functional novelty phones.

Would you like to build one for yourself? Call us for a FREE Housing Kit.

(Limit one per company. While supplies last.)

Contact: Lisa Elichaa
[email protected]
Toll Free: 866-789-5656
Fax: 207-514-7061



Economic Relief is on the Way!
Multi-Tech's voice over IP gateways enable businesses to cost-effectively migrate to a new technology while preserving their existing infrastructure investment. Now's the time to offer your customers a solution with a quick return on investment and continued savings. Up to $300 Instant Rebate* on select VoIP Gateways. 
* For Multi-Tech authorized resellers in US & Canada only

Contact: Nikki Aschnewitz
Phone:  1-888-288-5470 x5402
[email protected]



Looking to cut your repair or refurbishing costs?  Give us a call. 
Let us know what you need or search our new website - www.panaseas.com is a great resource to “see” all the high quality parts we manufacture.  Panaseas will save you money!

Contact:  Eddie Stempihar
Phone:  888-925-5735
[email protected]


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