December 28, 2009

Upcoming Meeting Notice


JANUARY 20 - 22, 2010
Royal Sonesta Hotel - New Orleans, LA

JUNE 16-18, 2010
Hotel Concorde Montparnasse – Paris, France

(Click here for more information.)

NATD in the news
Unified communications

NATD in the news

Contest in New Orleans
For the NATD-Telecom Dealers meeting in New Orleans on January 20, 2010 we are holding a contest.  Email us your best New Orleans story and win a chance for a free attendance at the meeting (a $695 value).  And yes, we WILL share your story with the other NATD members, so be careful! (Stories will be judged by the NATD Convention Committee. The rules?  We will know the winning story when we see it.) 

So far we have the following contestants:
Mike Woods- Telesource-  Throwing food from the Sonesta Hotel's balcony at innocent pedestrians.
Joe Marion-  Eating with the Rolling Stones in New Orleans
Rick French- Visiting the New Orleans jail
So, what's your story?

We are also featuring 38 Great Bars in New Orleans for the next six weeks.  Click on the link below for our fourth installment.  (1-20 are listed!) 38 Great Bars in New Orleans

Ready to register for the meeting?  (Click here for more info, to see who is coming and to register!)

Joe Marion
NATD Executive Director
[email protected]
^Back To Top


Avaya unified communications application goes "Lite"
Avaya announced that a "Lite" version of the leading enterprise mobility client application is now available through the Apple App Store. Avaya one-X Mobile Lite joins its sister application as Avaya's second unified communications application for enterprises that business users can download for their iPhones. The fully-featured Avaya one-X Mobile is already the world's leading enterprise fixed mobile communications (FMC) client with 43 percent of the market, according to Frost and Sullivan. Both Avaya one-X Mobile and the recently released "Lite" version enable the iPhone to become an enterprise communications device by making it possible for mobile workers to receive business calls anywhere, anytime, improving their productivity and reducing costs to the business. Avaya one-X Mobile Lite has a look and feel that is similar to the existing Avaya one-X Mobile for iPhone, albeit with a subset of key features and no need for additional servers or licenses.
^Back To Top


IDC sees modest IT spending growth, industry transformation in 2010
According to a new report by market research firm IDC, two themes will dominate events in the IT and telecommunications markets in 2010: recovery and transformation.  With a global economic recovery widely anticipated, modest growth in IT and telecommunications spending is expected. In terms of the recovery, IDC predicts that worldwide IT spending will grow by 3.2% in 2010, returning the industry to 2008 spending levels of about $1.5 trillion. According to IDC, emerging markets will drive more than half the new IT industry growth in 2010, with IT spending up 8-13% in the BRIC countries of Brazil, Russia, India, and China. Telecommunications spending will experience respectable growth of 3%, driven by a rebound in the IP and data segments in mature markets and strong growth in the mobility sector in emerging economies. IDC believes that transformation will impact every corner of the industry in 2010, including cloud services, mobile devices and mobile applications, video applications and more; all will put greater demands on public networks in 2010. IDC expects industry players will accelerate their migration toward converged IP platforms, expand their managed services footprints, and transform their service delivery platforms and business models to support the growing wholesale, connected devices, and machine-to-machine (M2M) opportunities.

Business VoIP boosts carrier IP telephony market in second quarter of 2009
A recent report published by Dell’Oro Group indicates that the carrier IP telephony market rose 7 percent sequentially in the second quarter of 2009, to $737 million, as service providers replenished equipment and license inventories and purchased infrastructure to serve near-term customer needs. According to the report, several smaller market players with limited exposure to large network upgrade projects, such as AudioCodes, MetaSwitch, and Veraz, gained share in the second quarter.  Nortel regained the top market position during the quarter; however, some of its larger competitors, such as Huawei and Nokia Siemens, that have a relatively high degree of exposure to large network modernization projects, lost share.
^Back To Top


Mitel's Simon Thompson named one of Computerworld's Premier 100 IT Leaders for 2010
Mitel announced that Simon Thompson, Vice-President of Information Systems, has been selected as one of the Premier 100 IT Leaders for 2010 by IDG's Computerworld. This year's Premier 100 spotlights the top IT leaders from both the technology and business sides of companies for their exceptional technology leadership, innovative ideas to business challenges, and effectively managed IT strategies. Simon is responsible for all information technology and systems across Mitel globally. Since Mitel's acquisition of Inter-Tel, Simon has led the IT department through the successful integration of the companies' business processes and technologies. Additionally, he has led his team through the consolidation and virtualization of data centers to a centralized model including virtualized Mitel real-time applications and the virtualized Mitel Communications Director, the core voice IP platform. With this initiative, Mitel is reducing the number of operational data centers and cutting traditional data center costs in half.
Visit or

^Back To Top


Nortel Enterprise chief to join Avaya as head of government programs
Nortel Enterprise Solutions President Joel Hackney will officially join Avaya as the head of its government practice. According to a memo from Avaya President and CEO Kevin Kennedy, Hackney's official title will be senior vice president and president of Avaya Government Solutions and Data. Hackney's role will be to oversee the combined government-focused organizations within Avaya and Nortel, and he will also lead efforts to integrate Nortel's data businesses with Avaya.  Wes Durow, Nortel Enterprise vice president of global marketing, will also join Avaya as vice president of marketing, reporting to Todd Abbott, Avaya's senior vice president and president, field operations. More than 20 Nortel executives - from areas like supply chain, R&D, unified communications and product quality - will be joining Avaya after the closing. Avaya has received a 96 percent acceptance rate from the Nortel employees to which it has offered jobs, and combined with Nortel Government Solutions, that means more than 5,900 Nortel employees are set to join Avaya.
Visit or

Nortel Government Solutions becomes reseller of VoiceInterop's IP Gateway Devices
VoiceInterop, Inc. announced that Nortel Government Solutions (NGS) has become an authorized reseller of VoiceInterop's patent pending AudioMate360 IP gateway devices. NGS has regularly provided unified communications, VoIP and other communications-related solutions to U.S. Government defense, intelligence and civilian agencies. "Using the AudioMate360, a telephone on a desk in Washington, D.C., for instance, can now be given the ability to act as a radio and will connect directly to an agent on the U.S. border with Mexico," said Chuck Saffell, CEO of NGS. "We're enthused about our new partnership with VoiceInterop and about the improved communications and coordination capabilities this new solution can provide our country's defense, intelligence, law enforcement, public safety and first responder contingents," he said.
Visit or
^Back To Top



Integra Telecom recognized as one of Oregon’s most admired companies
Integra Telecom Inc. was again recognized by the Oregon business community as one of the Most Admired Technology Companies in the state. Presented at The Portland Business Journal’s Oregon’s Most Admired Companies luncheon, Integra ranked third out of the more than 100 technology businesses considered for the award. Integra Telecom was the only telecom company recognized and has been named to The Portland Business Journal’s list every year since the award’s inception in 2005. Intel Corp., Microsoft Corp. and Hewlett-Packard Co. joined Integra in the ranks of Most Admired Technology Companies in Oregon.
Visit ^Back To Top


Broadvox and Xorcom certify interoperability of Broadvox SIP Trunking with Xorcom IP PBX
Xorcom and Broadvox announced interoperability certification between the Xorcom series of Asterisk-based IP-PBX solutions and Broadvox SIP Trunking services. Xorcom's all-in-one appliances allow seamless communication using both VoIP and traditional telephony protocols. Members of the series differ in the number of supported users, starting from the basic XR1000, which is suitable for SOHO, up to the robust XR3000, which supports up to eight PRI connections along with hundreds of analog and IP extensions. The award-winning TwinStar feature enables dual-server redundancy for the complete PBX, including all telephony trunks and interfaces, as well as IP phones. Broadvox SIP Trunking services enable efficient bandwidth usage for both voice and data applications plus an overall lower service cost for telephony, including unlimited local calling and reduced fees for long distance and international toll calls. Broadvox SIP Trunking services are delivered on a state-of-the-art IP communications network monitored 24x7 and supported by industry leading SIP engineers and customer service organizations.
Visit or
^Back To Top

Unified communications

Technology Integration Group joins AltiGen partner network
AltiGen Communications, Inc. is pleased to announce the addition of Technology Integration Group to its partner network. With 22 offices throughout the United States, plus operations in Germany and China, TIG has over 28 years of experience providing SMB and enterprise customers with best-in-class technology solutions. Profitable each year since the company's inception in 1981, TIG delivers a breadth of IT products and services via a consultative, best practices approach to solution design and implementation. An award-winning Certified Minority Enterprise, TIG is a leading diversity supplier to organizations nationwide. "TIG's Unified Communications practice is growing rapidly as our customers embrace the significant productivity and service level enhancements a true Unified Communications platform can deliver," stated David Wittmann, TIG Director of Unified Communications. "As a Microsoft partner, we look forward to collaborating with AltiGen in designing and deploying robust Microsoft-based Unified Communications solutions for our mid-market and enterprise customers."
Visit or
^Back To Top

NATD Meeting Information
NATD WORLD Back Issues
Latest Telecom News


The only IP PBX with Applications Inside

Increase productivity and reduce operating costs!
Wave IP 500, a converged telephony system, offers a portfolio of award winning applications “in-the-box” and can be deployed the way you want - supporting digital, analog and VoIP endpoints and trunking. Learn more, visit



Direct Access Systems Inc- DAS- is a Polycom Platinum Partner providing our resellers the highest level of Polycom product knowledge, support and Service.
GBH Communications
The Right Equation for Conferencing




Trade better, trade with NTTN.
Only NTTN offers safe, secure and closed-end trading with dealers only - no end users! Only the NATD Guarantee backs the NTTN. Traders must adhere to the highest standards of ethical conduct or lose their trading privileges. Learn more, visit pages/nttn.asp.



Looking to make your sales representatives more effective and profitable? The JS Group’s Sales$marts Drive Time Audio CD covers a 12-step selling process that has helped sales reps obtain their maximum potential. Twelve 20-minute sessions is all it takes to have the keys to selling success. Ideal for sales representatives or sales managers.
Go to Sales$marts.



INNUA IP Telephony e-Learning Package
Sign up today for the INNUA IP Telephony e-Learning Package! Enhance your professional development with a specialized IPT course package that meets your career needs and guides you on the path to becoming a Nortel Certified Technology Specialist.
Visit for information.



NATD At Your Service

DecisionOne -

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges.
For more information, email [email protected] or call 1-800-767-2876, ext. 6641 today.


Veramark -

New VeraSMART Software Release Helps Increase Productivity and Data Management
The VeraSMART® Communications Management Suite version 7.0 adds many new features and enhanced technologies designed to reduce expenses, boost productivity and enhance decision making through centralized information management.  The release includes new Telecom Expense Management (TEM) features, additional integration with the Microsoft® environment, user-configurable dashboards, and enhanced support for diverse enterprise and carrier networks.
Key features include a user-configurable, multi-step invoice approval process with dollar thresholds; enhanced vendor invoice trend monitoring; new spend and utilization analysis reporting; advanced wireless usage and exception reporting; and closed-loop verification of accounts payable data.
Phone: 585.383.6806
Fax: 585.383.6800

[email protected]

Refurb Supplies

Everyone is talking about how tough today’s economy is. Refurb Supplies wants to help you stretch your dollar as far as you can. We have lowered our prices on our most popular items like handsets, Nortel compatible lcd lenses, lit paks and mylars. As an additional boost to your "economic recovery," we are offering our handset and line cords to you at our cost! This is not a typo…at our cost! Don’t let our name fool you, we are not just a supplier but a partner who can help you find solutions to your telecom repair and refurbishment problems. Contact us to find out how we can help you increase your profit margin!

Call us at 1-866-789-5656 or visit


Economic Relief is on the Way!
Multi-Tech's voice over IP gateways enable businesses to cost-effectively migrate to a new technology while preserving their existing infrastructure investment. Now's the time to offer your customers a solution with a quick return on investment and continued savings. Up to $300 Instant Rebate* on select VoIP Gateways. 
* For Multi-Tech authorized resellers in US & Canada only

Contact: Nikki Aschnewitz
Phone:  1-888-288-5470 x5402
[email protected]



Looking to cut your repair or refurbishing costs?  Give us a call. 
Let us know what you need or search our new website - is a great resource to “see” all the high quality parts we manufacture.  Panaseas will save you money!

Contact:  Eddie Stempihar
Phone:  888-925-5735
[email protected]


Find A Dealer
Find A Vendor
Send Us News
Contact the NATD
Technology Training & Info