January 24, 2011

Upcoming Meeting Notice!


MARCH 9 - 11, 2011
Seminole Hard Rock Hotel & Casino - Hollywood, FL

<http://www.natdmeetings.com/florida2011.htm> CLICK HERE FOR ALL THE DETAILS ABOUT THIS CONFERENCE!


NATD in the news
Fax over IP
Mergers and acquisitions

Unified communications


Randy Lloyd, Panaseas
Panaseas Account Executive Randy Lloyd passed away in his sleep Friday, December 24, 2010 at the age of 54. Lloyd was in his fourth year at Panaseas International, a supplier of telecommunication products based in Houston. He died of a heart attack. Lloyd was a well-liked and respected member of the telecommunications community, and is remembered by his many customers for his knowledge of both products and people. Many customers appreciated that he took care to get to know people and their needs. “We are all feeling a profound sense of loss and shock at Lloyd’s passing,” said Brian Kiep, owner and president of Panaseas. Lloyd is survived by his wife of 32 years, Marynet, and 3 children: Courtney, Audrey and Eric and by his sister, Linda Stoll and two brothers, Terry and Marshall. Lloyd was preceded in death by his parents, Ray and Maggie Lloyd, and brother, Russell Lloyd.
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NATD in the news

Samsung Korea names TeleSwitch as the Latin America Master Distributor
TeleSwitch has announced a partnership with Samsung Korea for the master distribution of the OfficeServ Series Portfolio. With this development, telecom resellers in Latin America and the Caribbean will have access to the Samsung OfficeServ portfolio. Samsung OfficeServ Products bring a secure and versatile IP converged Key System solution supporting traditional voice communications, Voice over IP, IP based data communication and wireless solutions through Wi-Fi or CDMA. The Samsung OfficeServ portfolio includes solutions for small and medium sizes business as well as large enterprises.

From its inception as a small export business in Taegu, Korea, Samsung has grown to become one of the world’s leading electronics companies, specializing in digital appliances and media, semiconductors, memory, and system integration. Today Samsung’s innovative and top quality products and processes are world recognized.

TeleSwitch is a leading global provider of voice and data communications solutions serving customers worldwide since 1993. TeleSwitch partners with the most recognized manufacturers and service providers in the telecom industry, bringing the benefits of Business Class IP Telephony to hundreds of companies worldwide. For more information about the dealer programs that TeleSwitch has available for Samsung in Latin America contact our International Division at (305) 593.9292.
Visit www.teleswitch.com.
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Algo SIP Audio Alerter solution now rated "Avaya Compliant"
Algo Communication Products Ltd. announced that its 8180 SIP Audio Alerter is compliant with key VoIP solutions from Avaya Inc. The 8180 helps businesses communicate more effectively with employees and customers through SIP-based audio alerting for loud ringing, voice paging, event notification and customer assistance. The application now is compliance-tested by Avaya for compatibility with: Avaya Aura Session Manager Release 6.0; Avaya Aura Communication Manager Release 6.0; Avaya Communication Server 1000 Release 7.0; and Avaya IP Office Release 6.0. Algo Communication Products Ltd. is a member of the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a Platinum member of the program, Algo is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant.
Visit www.algosolutions.com and www.avaya.com/devconnect.

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Ariba brings contract management to Cloud 2 on the Force.com platform
Ariba, Inc. announced that Ariba Contracts will be available on Force.com. A new application delivered entirely in the Cloud on Force.com, the enterprise computing platform, Ariba Contracts is designed to help companies accelerate sales and improve revenue through real-time collaboration and more efficient and effective contracting. With Ariba Contracts on Force.com, companies of all sizes will be able to streamline and manage their sales contracts and customer relationships from end-to-end by leveraging Ariba’s industry-leading contract management technology. And employees will be able to use the social capabilities of Salesforce Chatter like profiles, status updates, and real-time feeds available within Ariba Contracts to collaborate on the contract management process. Force.com’s mobile capabilities enable Ariba Contracts to be instantly mobile-enabled, so contracts can be accessed and approved on mobile devices such as the Android, Blackberry, iPad and iPhone. Ariba Contracts on Force.com is currently scheduled for limited release in the first half of 2011.
Visit www.ariba.com/commercecloud.

newScale reports dramatic increase in cloud computing adoption
newScale Inc. announced record financial results and a dramatic increase in cloud computing adoption among new and existing customers in 2010. newScale sales from cloud-related customer deployments grew by 162%, with a 133% increase in new cloud computing customers, during the calendar year. newScale’s growth was fueled by both new wins and expansion deals at customers including Ameriprise Financial, The Boeing Company, Capital BlueCross, Charles Schwab, Federal Reserve, Intel Corporation, Kimberly-Clark Corporation, Nokia Corporation, Siemens IT Solutions & Services, U.S. Army Corps of Engineers and XL Group plc. Market research firm The 451 Group predicts that the infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market will grow from $964 million in 2010 to $3.9 billion in 2013. Industry analysts and IT practitioners recognize that these cloud computing deployments require a service catalog for on-demand provisioning of applications, compute, storage and network resources. newScale's software provides this Web-based "menu" of standardized service options, with dynamic self-service provisioning and lifecycle management for easy, yet controlled, access to IT resources – instead of waiting days or weeks.
Visit www.newscale.com.
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Zeacommunity 2011 seeks to meet changing needs of UC communities
Zeacom’s annual North American conference, Zeacommunity 2011, is being presented as a great place for end-users and resellers of the Zeacom’s contact center solutions to network and discuss what’s working for them in the customer service realm.  Scheduled for January 31 – February 2 in Irvine, CA , Zeacommunity 2011 will feature a number of workshops aimed at enhancing the user experience and addressing the industry hot buttons, coupled with keynote speeches from a number of very well-respected industry insiders. Zeacommunity 2011 will offer an open forum for resellers and end-users to mingle, network and discuss their platforms and solutions. During the Marketing Keynote, Zeacom’s Global Marketing Director, Greg Thompson, will bring to light several exciting, new initiatives that will support resellers and customers alike. Zeacom design specialist, Peter Grierson, who will give a sneak preview of Zeacom Communication Center’s new user interface, will join Thompson. Technical workshops throughout the event will seek to add to the already methodical knowledge of VARs and sale providers. Sessions on SIP utilization, disaster recovery, advanced reporting and cloud services will all be available for interested attendees.
Visit www.zeacom.com.
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Fax over IP

Sagemcom kicks off 2011 with new versions of XMediusFAX and OpenLine
Sagemcom unveiled new versions of its global XMediusFAX Fax over IP (FoIP) software suite (version 6.5.5) and OpenLine PR Server (version 10.5.5, Americas edition) fax and document management solution.  The new versions will notably help organizations improve business processes and better adhere to regulations such as the Payment Card Industry (PCI), Section 508 of the US Rehabilitation Act, as well as the European e-inclusion policy. XMediusFAX FoIP software and OpenLine PR Server (with XMediusFAX  embedded) both play vital infrastructure roles within application ecosystems spanning Unified Communications (UC), Enterprise Resource Planning (ERP) and Enterprise Content Management (ECM). New anchor features in XMediusFAX 6.5.5 and OpenLine PR Server 10.5.5 include administrative audit logging; optimized assistive and E-accessibility; delayed faxing; user delegation; and Microsoft Internet Fax service integration.
Visit www.sagemcom.com.
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Mergers and acquisitions

Carousel Industries announces fifth acquisition in 24 months
Carousel Industries announced that it has acquired TAC Centre, a leading provider of Nortel communications solutions headquartered in Westwood, MA. The acquisition brings a strong base of Nortel customers into the Carousel fold, including a high concentration of healthcare and higher education customers across the nation. The acquisition also brings a number of senior engineers, all certified on a variety of technologies including Nortel, Microsoft, Cisco and Adtran. Michael Judge, President and CEO of TAC Centre will join Carousel as Director of Nortel Solutions. “This acquisition is particularly exciting for us because of the Nortel experience the TAC team brings to Carousel,” commented Jeff Gardner, Chief Executive Officer at Carousel Industries. “We have many customers with a blend of Avaya and Nortel products in their infrastructure. The acquisition of TAC Centre allows us to continue enhancing our delivery of Nortel support and services to our customers as they begin to migrate to the Avaya platform,” concluded Gardner.
Visit www.carouselindustries.com.

Broadvox and Cypress complete merger
Broadvox and Cypress Communications announced the completion of their merger. The merged company will be identified as Broadvox, while retaining Cypress as a distinguished brand of the Broadvox service offerings. This merger reflects the strategy of both companies to provide customers with high-quality, innovative and cost-effective communication services with unsurpassed customer service. Andre Temnorod, co-founder of Broadvox, will remain Chairman and Chief Executive Officer; Eugene Blumin, co-founder of Broadvox, will remain Chief Operating Officer. Joining the Broadvox management team are Scott Drake, Chief Financial Officer, and Frank Grillo, Executive Vice-President of Product Marketing and Implementation Services. The company will maintain its headquarters in Dallas with operations in Atlanta and Cleveland, and will have approximately 250 employees and revenues in excess of $100 million.
Visit www.broadvox.com.
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DataCore Software sets the stage for virtualization leadership in 2011
DataCore Software highlighted what it considers points of emphasis for 2011 in terms of furthering the promise of virtualization. The promise of virtualization will be further realized this year. Software-based storage virtualization will take its rightful place by making storage anonymous within virtual infrastructures. Equally important, a number of trends, strategic drivers and software architectures will emerge to make a new level of flexibility and scale both practical and cost-effective to achieve. The most significant driver will be the simple realization that only a software-based infrastructure can truly deliver the necessary advantages to make virtualization and Clouds a reality because software can abstract itself from device specific limitations, provide portability across platforms, and endure beyond the life of underlying hardware platforms that come and go over time. Bottom-line: A software based storage virtualization infrastructure can live within the same abstraction level as virtual servers and virtual desktops and bring along the same type of benefits that we have seen from these movements in regards to making storage hardware brands largely irrelevant – or anonymous – to users and applications, therefore simplifying management, removing storage task complexity, speeding up response and provisioning times and increasing overall utilization and flexibility.
Visit www.datacore.com.
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Tangoe designated as Leader in Magic Quadrant for TEM
Tangoe, Inc. announced it has been designated a Leader by Gartner, Inc. in its “Magic Quadrant for Telecom Expense Management,” published December 2010. The report is Gartner’s first Magic Quadrant on providers in the worldwide TEM services market and focuses on third-party services relating to processes for the sourcing, procurement and auditing functions connected with business communications expenses. All vendors are evaluated and rated on both their ability to execute and their completeness of vision. The report highlighted that “For most companies, fixed and mobile communications services are among the top five business expenses, but they often do a poor job of managing processes relating to communications spending. Companies of all sizes can benefit from using telecom expense management (TEM) services to offload noncore activities and optimize related spending.” Access the full Magic Quadrant for Telecom Expense Management here: Gartner TEM Magic Quadrant.
Visit www.tangoe.com.
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Jaymie Scotto & Associates launches the DealCenter online meeting system
Jaymie Scotto & Associates, a full-service public relations and marketing firm for the telecommunications industry, has deployed DealCenter, its sister company, to provide a powerful tool for attendees to manage on-site meetings more effectively. DealCenter, LLC, an online meeting system that allows conference attendees to schedule meetings with their peers leading up to and during an event, will launch its platform for attendees of Telecom One-on-One (T1on1), a Jaymie Scotto & Associates (JS&A) Power Networking Event. Telecom One-on-One provides telecommunications executives with time-efficient networking opportunities to further expand their business. The first event of 2011 will be colocated at ITEXPO East in Miami, FL on February 1.  
Visit www.deal-center.com.
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IBM unveils 'Next Five in Five' innovations impacting societal trends
IBM formally unveiled the fifth annual "Next Five in Five" - a list of innovations that have the potential to change the way people work, live and play over the next five years. They are:

-- You'll beam up your friends in 3-D: In the next five years, 3-D interfaces - like those in the movies - will let you interact with 3-D holograms of your friends in real time.
-- Batteries will breathe air to power our devices:  Instead of the heavy lithium-ion batteries used today, scientists are working on batteries that use the air we breathe to react with energy-dense metal, eliminating a key inhibitor to longer lasting batteries. If successful, the result will be a lightweight, powerful and rechargeable battery capable of powering everything from electric cars to consumer devices.
-- You won't need to be a scientist to save the planet: In five years, sensors in your phone, your car, your wallet and even your tweets will collect data that will give scientists a real-time picture of your environment. You'll be able to contribute this data to fight global warming, save endangered species or track invasive plants or animals that threaten ecosystems around the world.
-- Your commute will be personalized: In the next five years, advanced analytics technologies will provide personalized recommendations that get commuters where they need to go in the fastest time. Adaptive traffic systems will intuitively learn traveler patterns and behavior to provide more dynamic travel safety and route information to travelers than is available today.
-- Computers will help energize your city:  Innovations in computers and data centers are enabling the excessive heat and energy that they give off to do things like heat buildings in the winter and power air conditioning in the summer.

The Next Five in Five is based on market and societal trends expected to transform our lives, as well as emerging technologies from IBM's Labs around the world that can make these innovations possible.
Visit www.ibm.com.
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Unified communications

Digium sees continued growth of its Switchvox UC solution
Digium, Inc. announced that Switchvox, the company’s turnkey VoIP unified communications (UC) solution designed for small- to mid-sized businesses, grew more than 30 percent in 2010, making it the company’s fastest growing solution. Switchvox, which is based on Asterisk, the world’s most popular open source telephony engine, provides enterprise-class features at a price businesses can afford. New features included integrated iPhone and BlackBerry mobile applications. The popularity of Digium and Switchvox with analysts and industry organizations showed continued growth in 2010. For the fourth year in a row, Digium was included in Gartner’s Magic Quadrant for Corporate Telephony. Additionally, Digium was selected for several awards, most notably Switchvox received Everything Channel’s Top MidMarket Value Product Award at the Midsize Enterprise Summit.
Visit www.digium.com.
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Vertical releases MBX IP
Vertical Communications announced the release of MBX IP, a converged IP telephony system designed to meet the needs of multi-site small businesses. The availability of MBX IP completes Vertical’s next-gen telephony product line-up with SBX IP and Wave IP, providing powerful telephony solutions to help businesses further increase productivity and efficiency. The MBX IP system provides a migration friendly pathway for existing MP-5000, FX-II and XTS IP systems, supporting traditional endpoints, IP endpoints and (VoIP) SIP trunking — all with a single system that is scalable to meet the demands of multi-site SMB customers. It supports existing XTS IP, FX/MP, STS, and SBX IP endpoints, including the new Edge 8000 IP phones, as well as having a compatible feature set. The MBX IP system is targeted for businesses having 50 to 250 users and up to 72 multiple sites, for pay-as-you-grow scalability. The MBX IP system provides hundreds of standard features that allow the system to adapt to business requirements.
Visit www.vertical.com.
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Avistar issues 2011 desktop videoconferencing trend predictions
Avistar Communications announced its annual list of expected industry trends for 2011 and beyond. Here are areas to watch:
--Virtual Desktop Infrastructure (VDI) will continue to gain momentum as businesses work to control costs while delivering software tools that employees need to do their jobs effectively.
--Interoperability will be a big issue as proprietary communications solutions limit connections to other systems.
--Videoconferencing has moved from the conference room to the desktop, and from the desktop to the laptop. With more tablet devices set to hit the market and the further roll-out of 4G networks, along with the popularity of video-enabled smartphones, true mobile videoconferencing for business is on the horizon, as employees who use mobile videoconferencing in their personal lives will push for the same capability at work.
--As Avistar predicted last year, thin terminals and desktops continue to be in. We’ll see expanded functionality on those devices. This convergence will be seen with videoconferencing popping up as a function in non-traditional devices, such as smart whiteboards and a variety of new and innovative devices, so that people can communicate and collaborate regardless of device, location and/or network capacity.
Visit www.avistar.com.
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NATD At Your Service

DecisionOne - www.decisionone.com

DecisionOne announces NATD partner program
Grow your revenue by expanding your technical support service offering with DecisionOne as the single point of contact for all your customers' technology challenges.
For more information, email [email protected] or call 1-800-767-2876, ext. 6641 today.


Refurb Supplies

The One Source For All Your Equipment Refurbishing Needs

We would like to thank all of our customers for your continued support. Your feedback and requests have moved us from being just a parts seller to being your repair and refurbishment solution provider. Make sure you are on our email list to receive our monthly newsletters and to receive flyers introducing the new products you asked for! (To receive emailed information, send a request to be added to the mailing list to [email protected])

[email protected]


Looking to cut your repair or refurbishing costs?  Give us a call. 
Let us know what you need or search our new website - www.panaseas.com is a great resource to “see” all the high quality parts we manufacture.  Panaseas will save you money!

Contact:  Eddie Stempihar
Phone:  888-925-5735
[email protected]


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