Upcoming Meeting Notice:

2012 ASIA CONFERENCE
February 1 - 3, 2012
Kuala Lumpur, Malaysia

2012 USA CONFERENCE
March 7 - 9, 2012
Clearwater Beach, Florida   USA

2012 USA CONFERENCE
September 13, 2012
San Diego, California   USA

2012 EUROPEAN CONFERENCE
October 3 - 5, 2012
Madrid, Spain

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Avaya
Cisco
HP
Leaders
Risk mitigation
Security
Solutions
UC
Video
Virtualization

Avaya

Carousel Industries deploys Avaya Contact Center solution for industrial distribution leader
Carousel Industries announced it has successfully deployed a national contact center project with Kaman Industrial Technologies Corp., a leading distributor of industrial parts. Kaman’s offices and distribution centers are scattered throughout North America, providing best-in-class products and services to their customers. But prior to the project, the geographically disperse offices were detached from a cohesive voice communications infrastructure. Using an Avaya Communication Manager solution, Carousel was able to integrate Kaman’s offices together on a single, IP-based telecommunications infrastructure. Carousel and Kaman worked together to replace over 200 different telephone system technologies in order to leverage VoIP over MPLS and gain the benefits of a centralized, IP-centric UC solution from Avaya. Using Avaya Communication Manager 5.2 with CMS R16, Kaman has also increased its productivity. Customer calls are now more easily directed to the appropriate expert, and Kaman also receives crucial intelligence on the number of inbound and outbound calls, how long each person spends on a call, and if customers ever have to wait.
Visit www.avaya.com.
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Cisco

IP Trade iCOM provides cost effective intercom communications through the Cisco 9971
IP Trade's iCOM is the result of a close collaboration with Cisco Systems, and is a unique trader intercom system for standard touch-screen Cisco phones. iCOM delivers a robust and effective communications link between front office dealers and back office phone users without the need for any additional hardware and the phones can continue to be used as normal. Running on the Cisco CP-9971 series IP Phones, the iCOM software application empowers users of Cisco handsets by providing cost effective intercom communications. Until now, companies needing intercom have been forced to install costly hardware devices on the desks occupying valuable desk space. Users can now have intercom functionality right on their Cisco phone reducing space requirements, complexity, hardware costs and ongoing support and maintenance costs.
Visit www.iptrade-networks.com.
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HP

HP increases revenue opportunities for channel partners in networking
HP announced additions to the HP PartnerONE and HP ExpertONE programs that enable networking channel partners to increase market competitiveness and revenue opportunities. The HP PartnerONE program now enables networking partners to as much as double the margin potential compared to competitors' programs through program discounts, growth accelerators and rebates. HP meets the needs of partners of all sizes in the United States, Canada and Latin America through two certification levels for networking:

• The new Professional Networking Specialist enables smaller partners to grow their networking margins with minimal certification and sales requirements.

• The rebranded Advanced Networking Specialist (formerly Networking Elite) offers greater margin opportunities for partners who have made a significant commitment to certification and sales of HP networking.

HP PartnerONE and HP ExpertONE programs enable channel partners to use the HP FlexNetwork architecture to strengthen consultative, long-term customer relationships and create new revenue opportunities. By offering open and scalable networking solutions, partners can address customer requirements without locking them in to vendors and technology.
Visit www.hp.com.
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Leaders

TechTurn named to ‘Leaders’ position in leading industry analyst firm latest Magic Quadrant
TechTurn secured a ‘Leaders’ position in Gartner’s 2011 Magic Quadrant for North America Information Technology Asset Disposition. This Magic Quadrant represents the first refresh of Gartner’s initial (2010) coverage of this industry segment. Gartner’s Magic Quadrant is based on an extensive assessment of a company’s completeness of vision and ability to execute. TechTurn is named as one of six companies in the ‘Leaders’ Quadrant for its vision and ability to execute. According to Gartner, Leaders in the ITAD market execute well against their current robust vision, and are well positioned for the future. The vendors in the Leaders quadrant register the highest scores on Ability to Execute and Completeness of Vision. These vendors typically have wider geographic coverage, both within North America and globally. TechTurn provides the best solution for companies looking to maximize the value of electronic equipment while fully protecting their brand in regards to data security and/or environmental risks associated with the retirement process. Maximizing the value and reducing the risk associated with end of life IT assets has never been more important.
Visit www.techturn.com.
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Risk mitigation

AOTMP Report: study shows inconsistent adoption of telecommunications risk mitigation practices across enterprises
AOTMP announced the release of its latest report titled "Fixed and Mobile Enterprise Adoption Trends: Risk Management." Representing findings from 201 enterprise professionals across 22 different industry sectors, the new report spotlights adoption trends associated with telecommunications risk management practices, addressing such topics as infrastructure reliability, contract and budget liability, and disaster recovery planning. According to AOTMP research, significantly more enterprises are focused on mitigating risks associated with financial loss, as compared to risks that hinder productivity and cause information security threats. Priorities vary based on industry vertical sector. While retail organizations are likely to focus on productivity loss due to wireless outages, technology-based companies were identified as being the most concerned with assessing threats around security. Based on enterprise feedback, only 58% of all organizations have a fully deployed disaster recovery plan in place to address such threats. To download a complimentary summary of the research findings from this report, learn more about risk management best practices, or to view a comprehensive listing of all annual studies completed by AOTMP, visit www.aotmp.com.
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Security

Opengear strengthens its security with Kerberos support
Opengear announced it has strengthened its already robust range of security options by adding support for Kerberos, the network authentication protocol developed by the Massachusetts Institute of Technology (MIT) and used by leading IT and security vendors. Kerberos was designed by MIT to address the common vulnerability of unencrypted passwords being sent over a network. Using the Kerberos protocol, a client can securely prove its identity to a server (and vice versa) across an insecure network connection using secret-key cryptography.  After a client and server have used Kerberos to prove their identity, they can encrypt all of their communications to assure privacy and data integrity as they go about their business. Opengear is adding Kerberos support across all of its advanced console servers. Opengear already supports leading security protocols, standards and authentication methods including Remote Authentication Dial In User Service (RADIUS); RSA SecurID system; The FIPS 140-2 module; and other security protocols.
Visit www.opengear.com.
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Solutions

Sidera Networks powers Acetylon Pharmaceuticals' Internet infrastructure
Sidera Networks, the premier provider of fiber optic-based network solutions, announces that Acetylon Pharmaceuticals, Inc., a research and developer of drugs to treat cancer, autoimmune and other diseases, has selected Sidera’s Internet Access Service to power Acetylon’s Boston headquarters, located in the developing Seaport district. On the heels of Acetylon’s announcement regarding its recent completion of a $28 million Series B Preferred equity investment round of funding, the company required a reliable and secure bandwidth provider to meet its growing data needs.  With deep roots in Massachusetts, particularly in the Boston metropolitan area, plus a robust network, Sidera was the right choice to meet Acetylon’s demanding requirements. Acetylon chose Sidera for its reliable and secure communications network and high quality Internet Access Service, attributes that are imperative for the research and development industry.  
Visit www.sidera.net.
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UC

Integrated Research announces an innovative solution to ensure Microsoft Lync is real-world ready
Integrated Research (IR), creator of market-leading Prognosis performance and availability management solutions for Unified Communications (UC), announced support for Microsoft Lync. Prognosis for UC is the first solution in the market that provides proactive insight into a Lync environment through the real-time and historical visibility of server performance, call activity, infrastructure capacity and voice quality. The adoption of Lync has been rapid, with nearly 3 million enterprise users now relying on Lync. Many organizations are able to access Lync licenses through their existing Microsoft purchasing arrangements, making adoption of Lync a compelling proposition, and a strong propellant for UC market growth. Paul McNamara, IR’s Head of Unified Communications, said “A successful Lync environment requires the server, network and telephony teams to work together to provide a complete solution. Prognosis bridges the gap between these teams, providing visibility of the whole Microsoft Lync ecosystem, through a single pane of glass.”
Visit www.ir.com.
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Video

RADVISION expands video solutions portfolio for SMBs
RADVISION Ltd. announced a suite of video solutions aimed at small and mid-sized businesses (SMBs). RADVISION has added the RADVISION SCOPIA Elite MCU 5105 to its portfolio of innovative, standards-based video conferencing infrastructure. Additionally, the RADVISION SCOPIA XT1000 SMB Solution now incorporates RADVISION SCOPIA Mobile, extending the features and benefits of enterprise-grade video to SMBs but at a fraction of the price of traditional, larger scale video systems. The SCOPIA Elite MCU 5105 is an intelligent, entry-level MCU that supports high definition audio, video and content-sharing. Ideally suited for SMBs and smaller departments or distributed organizations within larger companies, the SCOPIA 5105 offers five ports for HD video calls and up to 20 ports for enhanced definition calls, with dynamic resource allocation built in. This affordable MCU enables smaller sized businesses to leverage the high-end capabilities of the market's leading MCUs but at a fraction of the cost. According to a recent study by AMI Partners, SMBs will invest $12 billion in unified communications (UC) components, both hosted and premises-based, and video is a critical component for any company's UC strategy.
Visit www.radvision.com.
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Virtualization

Jenne announces distribution agreement with ADTRAN Bluesocket, providing resellers with powerful virtualization solutions for wireless networks
Jenne Inc., a leading value-added distributor of IP telephony, audio and video conferencing, data networking and IT security products, announced a distribution agreement with Bluesocket, the first and only provider of wireless network solutions with virtual control. Bluesocket, which was recently acquired by networking solutions provider ADTRAN, Inc., manufactures revolutionary virtual wireless LAN solutions that are redefining the 802.11n Wi-Fi industry. As a result of the distribution agreement, Jenne resellers are able to deliver powerful virtualized solutions for 802.11n wireless networks such as the ADTRAN Bluesocket vWLAN solution —which provides impressive security management capabilities while eliminating the need for costly hardware controllers. The Bluesocket vLAN also provides end-users with the option to scale and increase the capacity of their wireless networks with minimal investment: one software instance of the ADTRAN Bluesocket vWLAN can support up to 1,500 access points. The Bluesocket line is compatible with a wide range of networking vendors. Jenne’s sales team is fully certified on the entire line of solutions and is also able to provide a range of technical support for its reseller customers.
Visit www.jenne.com.
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